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Used 2020 BMW X5 Consumer Reviews

4.2 out of 5 stars
35 reviews

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Pros
Cons
4 out of 5 stars

Great car but with critical flaws

Wasabi911, 01/20/2020
2020 BMW X5 xDrive40i 4dr SUV AWD (3.0L 6cyl Turbo 8A)
42 of 53 people found this review helpful

This car is a great highway cruiser – quiet and stable – especially w/ the air suspension and acoustic windows. Love the car but 3 major flaws: 1) Wireless CarPay sucks! The wireless connection is finicky. We have 4 iphone users in the household who use this car but the X5 only connects w/ 2 of the iphones. The other 2 iphones would only connect on initial device setup, but doesn’t recognize the iphone on subsequent uses. We never have issues w/ our WIRED carplay setup – wish BMW would have a wired option similar to Audi. 2) Lack of rear leg room – for the size of the car, there very little rear legroom. Competitors seem to have 2x as much space for the same exterior length. This makes it challenging as a family transport 3) Quirky BMW over engineered technology. In addition to the wireless carplay issue, there are a host of random quirks, e.g. you can open the tailgate w/ the driver’s door button and keyfob, but you can’t close it, the mobile apps rarely works, etc. I also hope this one will be reliable as we plan to keep it long term.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

Checks every box!

RB, 08/17/2020
2020 BMW X5 M50i 4dr SUV AWD (4.4L 8cyl Turbo 8A)
7 of 8 people found this review helpful

Best car I've ever owned. Phenomenal power and acceleration. Super luxurious interior with best-in-class tech.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Get one before gas engines are gone!

Jimmeh, 07/19/2021
updated 08/03/2022
2020 BMW X5 xDrive40i 4dr SUV AWD (3.0L 6cyl Turbo 8A)
3 of 3 people found this review helpful

Update August 2022: The X5 is 1.5 years old now, and not only has it been an amazing vehicle, but it also has not had anything go wrong whatsoever. We take it to our cabin most spring and summer weekends which is a 1 mile rustic, bumpy and twisty road down to the ocean and its not any worse for it. That engine is everything I thought it was going to be and more - such smooth power delivery, and the confidence that the vehicle will do what you want it to, which is great when merging onto busy onramps etc. The AC is excellent in the hot summer, and even with all seasons, the AWD system drives like the road is dry. Anything I don't like or would change: it would be nice if the rear seat reclined, and would appreciate more choices for ambient lighting colors. Lastly, the start/stop disable button is right above the engine power button so I am in the habit of turning it off everytime I start the car, it would be nice to disable it permanently. Original review:Finally writing a review on our 2020 BMW X5 40i, with various options including air suspension, laser high-beams, soft close doors, and extended leather. Finished in Arctic Grey, it is the best looking SUV (I know thats subjective). We tried out the Audi Q7/Q8 (engine rated the same power but felt noticeably less powerful), Mercedes GLE (the 4 cylinder engine, while adequate, is unacceptable. When I commented on how the engine was so revved for normal driving, the salesman repositioned it as the engine is making use of the full RPM range. No, its just way to tiny of an engine). The interior of the X5 has a very modern, updated BMW familiar look, with a slight bit art deco to it. While I slightly prefer the Audi interior aesthetics, the BMW storage, physical buttons and comfort reign supreme. The vehicle is currently just under a year old, and has no no issues or problems. But here is the big news: the main reason we got this car is the engine: it is sublime. So smooth, powerful, connected, responsive. And the sound! Absolutely love it - it is one of the best gas engines ever made, and before everyone switches to electric, we knew we had to get one and don't regret it for a second. Trying to be fully informative here, want to list any negatives: there is a learning curve to the tech but you will catch on, the brakes could have a bit more feel to them, the second row is slightly less legroom then we wanted, and I wish the instrument cluster had the option to configure to circular dials (I am old fashioned like that), to mimic the traditional BMW look. If you are considering a vehicle in this class, you will not regret your purchase.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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3 out of 5 stars

Nice Styling, tech package needs work

Michael S. - Phoenix AZ, 04/02/2021
2020 BMW X5 sDrive40i 4dr SUV (3.0L 6cyl Turbo 8A)
3 of 3 people found this review helpful

Pros: First look is very eye catching. My x5 40i is generally nice. Engine is sized correctly for class of vehicle. LED headlights and tail lights are nice. Back up camera is panoramic with nice grid lines for guidance. Harmon Kardon sound system sounds great with plenty of equalizer adjustment. Interior leather is nice. Stiching detail gives a nice visual treatment. Seats are comfortable. I'm 6' 200lbs and am comfortable in both front and back seats. Nice interior lights. Especially like the dash light effects. Cons: Manufacturer needs to work on quality control. I have an appointment with my dealer to take care of minor sqeaks, rattles from tailgate area.. Some door weatherstripping is detaching. The turn signal lever is very stiff. I prefer a smoother movement to the arm.. Cruise control is very clunky. Poor steering wheel layout and not very responsive to incremental adjustments. It has a tab to raise mph by one mile increments or 5 mph increments. Very difficult to successfully raise by one mph. Usually will go up by 5 mph even on a gentle toggle No spare tire included. Overall, BMW engineers made a impressive ride. Pros outweigh the Cons. Would recommend a look.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Perfect SUV

George 43, 02/09/2021
2020 BMW X5 sDrive40i 4dr SUV (3.0L 6cyl Turbo 8A)
2 of 2 people found this review helpful

The refined design of the original X5 with a perfect execution of the DOMESTIC (USA) assembly The superb performance in every aspect of the car design has exceeded my expectation

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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