Used 2011 BMW X5 Consumer Reviews - 80 Car Reviews | Edmunds

2011 BMW X5 Consumer Reviews

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Sudden Untimely Death
Performance
Comfort
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Fun To Drive
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Exterior Design
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By Roger Clark
on

Vehicle

2011 BMW X5 xDrive35i 4dr SUV AWD (3.0L 6cyl Turbo 8A)


Review

We purchased our 2011 BMW X5 SUV in 2013 with 12,650 miles and maintained it meticulously to approximately 95,000 miles when the engine had a total catastrophic failure in Long Boat Key, Florida. The vehicle was towed initially to a BMW repair shop (Tuffy's - kudos to them) and then BMW of Sarasota where it sits today. Total catastrophic failure (suddenly wheels locked, engine died, could not be restarted) was completely unexpected for a well maintained luxury vehicle with only 95,000 miles.


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Maintenance NIGHTMARE!!!
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By Chris - FL
on

Vehicle

2011 BMW X5 xDrive35i Premium 4dr SUV AWD (3.0L 6cyl Turbo 8A)


Review

List is long, over $18k is OEM part failures. Only one item (because it was under a factory recall was the $11,000 transmission). My favorite is when I start to describe the problem and the service manager finishes my statement with the issue and has a quote to repair it before he ends his statement. What a joke! I moved away from the dealer and to a certified aftermarket service shop. They are not much better. General where and tear items I understand, however to get too those general where and tear items, like a oil pump seal ($35) fixed for $700 or shock/strut mount bushings ($118 pr) $2100 because of the dis-assembly required is BS. I have had friends, quite a few actually who like the car, looked into them and were actually going to buy them until I gave them my list of repairs. Not one purchased. I feel in doing so I am doing a customer service for them every single time. All I do is lay out my receipt book, the feedback on the issues I get in writing from the "customer" service managers and lead techs and let BMW do their own sales pitch.


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Great to own new and through the warranty period
Performance
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Fun To Drive
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By Ken
on

Vehicle

2011 BMW X5 xDrive35d 4dr SUV AWD (3.0L 6cyl Turbodiesel 6A)


Review

Excellent vehicle to own new and if it's still under the warranty period. Love the diesel and, over the past several years, it's cheaper to operate than the premium gas version - also get better mileage (24.6mpg). Easy to get in/out of, very comfortable, great visibility and performance, reliable for at least the first 6-7 years (up to 70,000 miles). Couple of nuisance items prior to warranty expiration: Leather seat issue, cracked woodgrain trim. After I hit the 70,000 mile mark, The repairs started getting expensive. $2300 for the shocks & struts (not bad but did them before they were shot), $2450 for a catalytic converter, $800 for a thermostat, $1300 for Throttle Actuator and Turbo Boost sensors (once at 55k miles and again at 97k miles), $600 for Urea tank sensor, $500 for EGR valve and of course the maintenance stuff: $1500 for brakes twice, $600 for non run flat Continental tires twice (got out of my run flat tires fast), host of oil changes, etc. Get out of it before 70,000 miles while you can still get a decent trade in or a private sale. Another option is to get a third party extended warranty before the problems start. Be warned, BMW's have a lot of sensors and your Check Engine light will be no stranger to you - mine goes on every year when the weather gets cold and the problems start.


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Nice drive but very unreliable. Beware.
3 of 3 people found this review helpful
Performance
Comfort
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Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By Steve
on

Vehicle

2011 BMW X5 xDrive35i Premium 4dr SUV AWD (3.0L 6cyl Turbo 8A)


Review

I bought my X5 new in 2011. It has had light use, only 67,000 miles. I have thousands on repairs, plus more than $4000 on regular service items post warranty. The warranty ran out in four years at 30,000. My only complaint during the warranty was the battery getting low in cold weather. BMW did not fix this problem. See the current list of repairs needed after the warranty:

1) Comfort door handles replaced $1200. Flat battery issue.
2) Battery replaced $480 including programming. (Before the item above).
3) Leaking casing on oil filter mount $400
4) Steering rack $6,800
5) Valvetronic motor and shaft $3500
6) Timing gear pulleys (3) $240. These are plastic and whine after 50’000.
7) Thrust arm bushings $720.
8) Hand brake electronic switch $250.
9) Water pump $500. (55,000)
10) Replacement comfort entry key plus programming $500.

Tires (run flats) last around 20’000 miles and are $1400 each time. They get very noisy when replacement is getting near. If you get a puncture the tire cannot be repaired (officially) and they must be replaced in pairs, due to the Xdrive system.

BMW will not replace break pads without rotors. Front is $820 and rear is $340.

Drive Transfer box oil and filter change is $240

Note: 60’000 miles service was $2,200 including the spark plugs and timing belts. The spark plugs are $120 each without labor.

The ultimate driving machine? Not quite. Maybe if you are in the BMW service business.

Depreciation is shocking. $75,000 to $25,000 in four years, even with low miles. After six years you cannot give it away.

My advice is, if you must have the BMW X5 make sure to sell it before the manufacturers warranty runs out. It’s actually is a great drive but not worth the hassle or high cost of ownership.


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Beemer UP
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By Happy Missourian
on

Vehicle

2011 BMW X5 xDrive35d 4dr SUV AWD (3.0L 6cyl Turbodiesel 6A)


Review

This is the most comfortable, stylish vehicle. Great get up and go. Hugs the road like a glove. Has a sun roof, but not useful to us. Just our choice. Love the way it jumps from a dead stop. Hopefully, we will be buying another in the future. Love this car.


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