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Terrible, terrible vehicle from top to bottom
This is our first Audi and WOW I cannot believe how badly it is engineered. Gas mileage is awful. Reliability is awful (we've had to have it looked at 5 times in first 30k miles). It incessantly beeps at you no matter what you are doing. It's dash and electronic display don't work half the time, and are impossible to navigate. This is the most user un-friendly cars I have ever owned and it is not even close. I will never buy an Audi again.
- Safety
- Technology
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- Value
Not close to ergonomic design.
Absolutely zero consul space, the faulty finger touch panel is so complicated and I am not able to set the heater on NO FAN!. The GPS is horrible faulty too.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
- Premium Plus 4dr SUV w/55 TFSIMSRP: $45,99915 mi away
- Prestige 4dr SUV w/55 TFSIMSRP: $53,99524 mi away
- Premium 4dr SUV w/55 TFSIMSRP: $43,99822 mi away
Overall Very Disappointing
MMI requires too much work and attention and frustrates all around. It does not permit entry of new destinations while the car is in motion, drops saved destinations, and sometimes balks at connecring via Apple Carplay. Worst of all is the $85 monthly charge to have updated maps and traffic. So the nice Audi navigation graphics go to waste while we use our phone nav apps that provide traffic and updated maps for free. With 4,000 miles on the car, I had to buy a $500 new tire after running over a screw. The run flat tire could not be repaired. Nice arrangement for Audi and Pirelli, not so much for the customer. Audi has obviously calculated that people won't go for all the options with the Premium Plus 3 liter if they make less than fully loaded vehicles available so they load them all up with options you would never buy if you had the choice. $400 for the door ring lights that illuminate not all!?!? I bought this car because the older Q5 I had was such a pleasure to own and drive, but I think I would have done better with Volvo this time around.
Never again
Of all the cars and SUV’s I’ve owned in 50 years, this is the worst. I miss my 2016 Grand Cherokee. Confusing set up and use of everything. Even the trip odometers are a pain, the sales guy couldn’t figure it out. For $70k, I could have gotten a well set up Cherokee. The suspension is surprisingly rough over poor road conditions-our Dodge 2500 pickup is quieter. The lane control comes on indiscriminately, as we like to steer our own cars. And most annoying, the rear seatbelts flutter if you drive with the rear windows down (our dog rides in the rear cargo area). Our Cherokee has simple Velcro to stop the flutter, but not a German made Audi. Never again.
First Audi — great decision
This is my first Audi. It’s the Q7. I LOVE IT! The ride is silky, it is beautifully styled, the interior is elegant and the dashboard is easy to read, intuitive to manage, and well thought out. The car has great acceleration and hugs the road well. The dealership I bought it from, @AudiChandler in AZ was terrific. Every aspect of the transaction was a pleasure. My salesperson, Jessie Becktell, was knowledgeable w/o being pushy. I have zero regrets and am so happy with the car and the car buying experience.