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Electronics are major headache
Chaz Culva, 12/24/2018
2017 Audi Q7 3.0T Premium Plus quattro 4dr SUV AWD (3.0L 6cyl S/C 8A)
3 of 3 people found this review helpful
The electronics will drive you nuts! At times it just stops working. Includes the navigation. Turned on the car and navigation did not pop up as usual. Eventually came on. Unable to open the door using the "easy" button that you just push. All of the above happens randomly. Works some times, not other times. That's what's so frustrating. Also, will all the bells and whistles, there is not a screen where you can bring up to see the tire pressure in all four wheels. Also, my heated steering wheel does not work. Feels lukewarm, then shuts off. Car came with awful Goodyear run-flats. Had feathering after 10,000 miles. I love the way it drives but a real headache as something is always going bad. Still under warranty! Phew! My other German car choice was a Mercedes but I understand the MB also has major issues. I drove an Infiniti JX-35 with 95,000 miles and never had one issue.
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Big Disappointment
KevCarolina, 08/11/2022
2017 Audi Q7 3.0T Prestige quattro 4dr SUV AWD (3.0L 6cyl S/C 8A)
4 of 5 people found this review helpful
Bought our Prestige w/28k miles in great condition only to deal with several issues from rear door lock latch issue to washer fluid filler neck crack. Add this to headlight high beam glitchiness and you have a vehicle that provides low value to the consumer. Hated the way this suv shifted, even in Dynamic drive mode. Look at BMW or Lexus instead.
2017 Audi Q7 for sale near you
3 of 48 listings
- 3.0T Premium Plus quattro 4dr SUVMSRP: $15,350164 mi away
- 3.0T Prestige quattro 4dr SUVMSRP: $17,500174 mi away
- 3.0T Premium Plus quattro 4dr SUVMSRP: $14,9994 mi away
See all 48 listings
Great car but horrible service at dealership
James Ouyang, 02/20/2017
updated 08/23/2017
2017 Audi Q7 3.0T Premium Plus quattro 4dr SUV AWD (3.0L 6cyl S/C 8A)
6 of 9 people found this review helpful
This is the first time we purchased an Audi - we were sold by the excellent interior and a new, understated style that comes with the 2017 model. Let me start off by stating that we did not regret buying the car. We've since taken it for two long distance road trips and we throughly enjoyed this new car: generous space, elegant and comfy cockpit. The building quality is superb. There are some minor issues which are not uncommon for a new model: there was a high-pitch noise coming out of the side mirror at 40MPH+; some of the features do not work consistently (e.g. easy seat entry - the steering column is supposed to retract when the car is switched off); the Nav is not as easy to use as those offered by other manufactures (we had a Lexus RX before whose Nav, despite from 8 years ago, was extremely well designed and easy to use). Having said that, the dealership I bought the car from - at Bridgewater NJ - is HORRIBLE. The only time they are responsive was at the time of sale. Once the car leaves the lot, you just won't hear from them. I contacted them couple of times for the issues stated above and for the key code they forgot to give to me - which I need for Audi Connect. Never heard from them. I finally drove up to their office, at which point they claimed they fired the service rep who apparently has been stonewalling all their customers. Well, how I wish that was the only bad apple! I had to make another trip to the dealership after I heard nothing from them for many weeks only to be told that they have assigned my case to another rep who conveniently was not in that day. After another few weeks without hearing anything from the "new" rep - all the while I was calling their office and even asking Audi US office to help - I had to drive up to the dealership again. This time I asked for the sale manager and told him that I wanted an answer from him directly. This guy, their sale manager, PROMISED to my face, that he would definitely get back to me within a week, "before next Friday"... Well, Fridays have come and gone and it's been more than a month yet not a single word from anyone at that dealership. Granted, those issues (e.g. missing key code) are mostly annoyance, not exactly life threatening. But you expect certain service when you buy a $60,000+ car and want to have some trust in the dealership that they will take care of certain problems when needed. It's a shame because honestly we like the car, but the poor customer service has put a huge dent in our enthusiasm and adds a significant doubt as to how long we should hold on to this car. Update 8-2017: The experience with the service department at this dealership has been better than the sales side - yes I have been using their service despite the really bad experience with their sales because of the location and convenience. They are still not as responsive as I would expect when it comes to schedule appointments etc but they do get the job done on time once I get the car in and the folks at the service department are courteous and some of them even go out of their way to help.
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2017 Audi Prestige W/Air suspension review
Scott Mount, 10/28/2016
updated 10/30/2017
2017 Audi Q7 3.0T Prestige quattro 4dr SUV AWD (3.0L 6cyl S/C 8A)
6 of 9 people found this review helpful
Absolutely love the car. I've only had it since October 9th, but it has a great feeling of quality and solidity. The interior is well made and of high quality components. Seats are good, but I would expect sears that have upper seat back movement like in BMW's comfort seats. Without that the headrest seems too high or too low. Coming from a 2015 BMW X5, I am left missing the transmission calibration of the BMW, even though they have the same trans. It's quick to upshift and makes me have to kick down when I think I shouldn't. Also, because Audi doesn't make enough of the Q7's, they are in demand and the dealers use that to their benefit. (Pretty much plan on no incentives and no discount on price) Overall I'm very happy with my purchase, and would do it again. Starting just over 10,000 Miles, the brakes started making a horrible squeaking and squealing noise coming to a stop and backing up. VERY LOUD. Audi dealer says Audi NA is aware and working on a fix.... I’m still driving around with it noisy and unacceptable.
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NAVIGATION SUCKS EVEN MORE WITH USE
Patrick OConnor, 09/05/2016
updated 03/06/2017
2017 Audi Q7 3.0T Premium Plus quattro 4dr SUV AWD (3.0L 6cyl S/C 8A)
10 of 17 people found this review helpful
The navigation system is poor and confusing. You have to manually change state location even if have driven there. The electronic handbrake can be activated while car is in gear - very dangerous. Map/ Navigation systems poorly described. Manual describes all options, not what is available in that vehicle - very confusing. After 6 months, the confusion between map and navigation systems remains a major, stupid problem.
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