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We have a limited number of reviews for the 2023 Q5, so we've included reviews for other years of the Q5 since its last redesign.
Disappointing Experience with Audi Q5
Vitalii, 04/28/2023
2022 Audi Q5 Premium Plus S line 4dr SUV AWD w/45 TFSI (2.0L 4cyl Turbo gas/electric mild hybrid 7AM)
21 of 31 people found this review helpful
Two years ago, my family and I decided to lease an Audi Q5, hoping to enjoy a premium, comfortable driving experience. Unfortunately, our expectations were far from met, and we feel compelled to share our negative experience with potential buyers. Subpar Build Quality: The Q5's build quality left much to be desired. Despite being marketed as a luxurious SUV, the materials used felt cheap and flimsy. The constant noise we experienced, especially on bumpy roads, only made matters worse. Inadequate Soundproofing: We expected a serene and peaceful cabin, but the Q5 failed to deliver. The poor soundproofing allowed a significant amount of road and wind noise to enter the cabin, making every journey less enjoyable. Unreliable Engine Performance: In the two years of owning the Q5, we experienced numerous engine issues. Even though it had been regularly serviced, the engine was simply not reliable, causing us to question Audi's engineering standards. Slow and Inefficient Service Centers: Each time we needed to take the Q5 to an official Audi service center, we were met with slow service and long waiting times. This only added to our frustration with the vehicle, as we had hoped for a smooth and efficient maintenance experience. Frustrating Leasing Experience with Audi Financial Services: Our experience with Audi Financial Services was far from pleasant. Their payment systems were consistently glitchy, causing unnecessary delays and complications. This, combined with a lack of proper customer support, made the leasing process more of a hassle than it should have been. In conclusion, the Audi Q5 was a major disappointment for our family. We expected a luxurious, reliable, and comfortable SUV but were met with poor build quality, constant noise, unreliable engine performance, and a frustrating leasing experience. We would not recommend this vehicle to anyone looking for a premium SUV.
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Avoid Q5
Rene, 03/29/2023
2022 Audi Q5 Premium 4dr SUV AWD w/40 TFSI (2.0L 4cyl Turbo 7AM)
16 of 24 people found this review helpful
The Audi Q5 is for some reason categorized as luxury SUV. Let´shave a closer look to its real performance and suitability as family car. Chassis –The Audi dealer has ensured me that the standard chassis in combination with 19 inch wheels is very comfortable, so I haven´t ordered the optional air suspension also because of delivery issues in 2022. Well, it isn´t. This combination on the contrary to his presentation is that uncomfortable that it doesn´t fit for a normal daily use. You will feel in your back each, even the smallest road roughness or damage. The standard OEMs are able to provide higher comfort chassis solutions without air suspension, why should Audi get additional payment for the same? Interior front part The problem with the missing comfort continues in the interior of the car. The seats are uncomfortable too and it is very difficult to find the right driving position. On the center console there are just two small drawers, so small that they aren´t good for anything. Below the elbow rest you have the smallest compartment in the class. Additionally you will have here the slideable phone charger which closes either this space or the cupholders which is the only loading compartment of reasonable size. The material selection is far from the level of luxury. The plastic materials aren´t really soft. The materials are in best case on the level of the standard class. On the other hand you will get piano gloss on the middle console that isn´t practical anywhere. Audi has decided to remove from the middle console the remote control of the touch display, so the only option is to work with the touchscreen directly during driving which is no real fun. The navigation doesn´t provide you automatically alternative routes if there is a traffic issue in front of you. You have to hit the respective tiny button on the touchscreen during your drive. Interior rear seats I am 179 cm tall, and in my driving position I had to push the seat backwards so much, that on the rear seat behind me my legroom is at zero. The tunnel is just huge and tall, the car is definitively no 5 seater. The investment into the rear seat package doesn´t make sense, it just allows to pull the rear seats forward thus further reducing the unsufficient legroom. Trunk The size would be appropriate, but the surface isn´t flat and there are no hooks for bags. Summary If you consider the Q5 as family car, you should consider twice before you buy it. I find it deceptive that this car will be compared to the GLC or X3. In terms of luxury level and driving comfort it is just not comparable. If any comparison is needed than from the low cost segment. Audi is simply selling low costs solutions for premium price.
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2023 Audi Q5 for sale near you
3 of 88 listings
- Premium 4dr SUV w/40 TFSIMSRP: $25,9902 mi away
- Premium Plus S line 4dr SUV w/45 TFSIMSRP: $30,9989 mi away
- Premium Plus S line 4dr SUV w/45 TFSIMSRP: $30,60918 mi away
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2023 Q5 plug in hybrid
Sachi, 05/02/2023
updated 11/04/2024
2022 Audi Q5 Prestige S line 4dr SUV AWD w/55 TFSI e (2.0L 4cyl Turbo gas/electric plug-in hybrid 7AM)
6 of 8 people found this review helpful
I've had the Q5 for under two years. The car has been in the shop five times because it unexpectedly dies when driving it. It doesn't give any warning, it just shows the warnings as it happens. Very dangerous situations include driving 70 mph on highways, much lower speeds on local driving streets. The dealership put on over 500 miles on test drives stating that the car is fine. Picked up the car and it died 12 miles before I could make it home.
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Great ride!
Robbad, 11/02/2022
2023 Audi Q5 Premium Plus 4dr SUV AWD w/40 TFSI (2.0L 4cyl Turbo 7AM)
4 of 5 people found this review helpful
Comfortable driver’s chair, everything is visible in the driver’s dashboard, luxurious cabin. I have the SQ5, boy does this sweetie move! Wish I had bought one sooner!
WOW WHAT A VEHICLE!
Kathy Rasmussen, 07/31/2023
2023 Audi Q5 Premium Plus 4dr SUV AWD w/40 TFSI (2.0L 4cyl Turbo 7AM)
4 of 5 people found this review helpful
This vehicle is a beauty! She’s sleek to look at and a pleasure to drive! The technology is fantastic. The interior is fresh and rich.
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