I wouldn't wish this car on my worst enemy.
I wouldn't wish this car or Audi's "service" on my worst enemy. I'll start by saying that this is the third brand new Q5 I have purchased in 5 or so years. I obviously like them, how they drive, heck, even the previous service I received. One protected me heavily from a bad wreck. ALL of those previous feelings are erased by what a nightmare the 2023 is. With 300 miles on it, the car experienced a full system failure while driving. Every warning light came on denoting failure of each system - brakes, steering, stabilization, you name it, it was failing. Once the car restarted, it seemed "fine" but I reported the failure to the dealership. They were unconcerned. The car has repeated this failure like clockwork every 3-400 miles, now with 2000 miles on it. The dealership has been alerted each time with the car now having spent over a month in their possession with NO apologies and NO answers. I have been treated like an idiot and like they're doing me a HUGE favor by looking at my brand new screwed up, unsafe car. I was told I'm actually "lucky" because there are '23 q5s whose engines explode on the test drives. Sure, I feel SO lucky. After repeated garbage treatments by the dealership (mind you, all three q5s purchased here), I finally filed a corporate dealer complaint and moved to a new dealer. Car's problems continue to escalate, now with pre-sense system failures as well as complete brake failures becoming more frequent. I do not feel safe driving this car. If I had a child, I would absolutely not put a child in this car. It is a matter of time before these cars kill someone with a full history of complaints. Purchase ANY OTHER BRAND than Audi. These cars are a KNOWN SAFETY RISK and the brand is doing absolutely nothing to fix them or right the problems.
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Problem after problem
First and last Audi we will own. Has had an infotainment issue since purchase. There is clearly a problem with one of the modules (there apparently are 8 modules) and Audi can't figure out which one is the issue. We have asked that they replace all 8 and they have declined. Have replaced the high pressure fuel pump and repaired 2 oil leaks. As soon as the 3 year warranty expires this car is g-o-n-e!
- Premium Plus S line 4dr SUV w/45 TFSIMSRP: $25,95616 mi away
- Prestige S line 4dr SUV w/45 TFSIMSRP: $38,498In-stock online
- Premium Plus S line 4dr SUV w/45 TFSIMSRP: $25,46013 mi away
Stay away
Traded my Benz for a 22 Q5 on September 1, while driving on 95 lost my engine last Thursday on 22nd. Dealer has no loaner and will take 2-3months for a new engine, meanwhile I have no transportation and my vehicle is at Delaware dealership and I live in NY…make this make since
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Do not buy!
Bought my brand new q5 9/30/2022 and the engine blew up 11/4/2022. It had 4000miles on it and I haven’t even made the first payment. I have had many Audi’s before and this is the worst one so far.
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Nice drive but
The drive feels very solid. Compared with Japanese cars, it feels more like feet on the ground. But the design of MMI is awkward, even chaotic. If you want a “car” that drives well, then Q5 won’t disappoint you. But you will have to live with that badly designed MMI.
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