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Used 2020 Audi Q5 SUV Consumer Reviews

3.4 out of 5 stars
23 reviews

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5 out of 5 stars

Want a Dipstick?

Roger K, 08/04/2020
updated 09/18/2023
2020 Audi Q5 Prestige 4dr SUV AWD w/45 TFSI (2.0L 4cyl Turbo 7AM)
27 of 42 people found this review helpful

The VW part number is 06K115611D, available from any VW dealer. For many years Audi has relied on an electronic bar graph readout in the infotainment system for displaying the oil level. The Audi 2.0T comes with a plug in the dipstick tube. I can understand Audi's logic where most people never check their oil level. The problem with this approach is you never can see the oil, touch it. smell it. If the head gasket started leaking you MIGHT see white creamy stuff on the oil filler cap. Color me old school, but a dipstick allows access to the oil. Aforementioned head gasket leak would readily show up on the dipstick (water in the oil) as white creamy blobs. Old oil (not changed at proper intervals) will be very black, might even smell burnt. An electronic display of the oil level says nothing about the condition of the oil, or the consistency (viscosity). Modern synthetic oils are less prone to problems, but issues can still occur. The Audi 2.0T engine is part of a family of VW engines. The newer VW 2.0T Passat engines have a dipstick. The part number for the dipstick tube is identical to the 2020 Audi 2.0T. Same for the older 1.8T engine, predecessor to the 2020 VW 2.0T. I have a 2017 1.8T Jetta; tried the dipstick in the 2020 Audi Q5, and it read the oil level perfectly, just covering all the hash marks. This Q5 has factory fill, about 1500 miles on it. Love the auto high beam. Seven speed dual clutch transmission is smooth in it's shifting. For a person who likes a manual transmission, this has won me over to automatics. 9/9/2021 - Q5 now has approximately 8400 miles on it. Took a 300 mile trip from New Hampshire to Bar Harbor, ME today. All highway mpg was a little over 31. This trip was using cruise control at 75mph, traffic permitting, with occasional spurts up to 85 where the speed alarm sounded. Over the last year around town driving mpg has been mid 20's. Cons: 1. The speed limit sign reading in conjunction with adaptive cruise, will bring the speed down to the posted speed if you are more than 5 miles over. In heavy traffic on an Interstate, this could get you rear ended. Worst example: driving thru a school zone with posted speed limit sign, at 10:00pm on a weekend night, will automatically drop your speed. This "feature" is annoying and worthless IMHO. 2. Lane keeping assist is extremely annoying. This "assist" occurs when approaching a lane marking line, not when you are on it. Also activates intermittently on curves, mostly on secondary roads. You can overcome the assist attempt by holding the steering wheel firmly, or slight counter movement of the steering wheel. Another piece of technological overkill that is of no value to me. 9/15/2023 - Car 3 years old, and since it is my wife's "last car" sits in the garage most of the time, 10,000 plus miles. She uses a 13 year old car for most driving. Wish I hadn't wasted money on prepaid Audi Care.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Love my Q5

susan, 12/24/2020
2020 Audi Q5 Premium Plus 4dr SUV AWD w/45 TFSI (2.0L 4cyl Turbo 7AM)
2 of 2 people found this review helpful

I just picked up my 2020 Q5, 4600 miles & I am loving it!!! Drives like a dream & the technology is outstanding, even though it will take a bit of time to learn it all.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Overall good ride. Too many clicks and jerks

Mani, 11/13/2020
2020 Audi Q5 Premium 4dr SUV AWD w/45 TFSI (2.0L 4cyl Turbo 7AM)
5 of 8 people found this review helpful

Looks great, rich interiors and good acceleration and the overall ride is good. But with the auto engine shut off an on feature vehicle jerks upon braking and releasing the brake which is annoying. You can disable the auto engine shutoff but have to do it every time you start the car as it defaults to on. Also, after start and getting up to 30mph it makes a clicking/rattling noise and Audi says its normal for the vehicle (ABS/ESC self check). My 2018 Q5 also seems to have vibration between 60-70mph, sometimes more noticeable. I need to take it to Audi to get it checked as its still under warranty. The ergonomics is not great as there is no place to rest your left elbow. The armrest on the door is too far off and too low. I ended up buying an elbow buddy from Amazon to help with this situation. The Audi MMI system has no touch screen. The system and synaptic touchpad takes a bit to get used to. I need to refer to the manual frequently to use the features in this vehicle.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

Problem after problem

PJA, 08/04/2020
2020 Audi Q5 Premium Plus 4dr SUV AWD w/45 TFSI (2.0L 4cyl Turbo 7AM)
34 of 69 people found this review helpful

Bought a new Q5 2020 in March 2020. Shortly after the purchase the car would turn off when at a red light. Filled the car with gas and the gas gauge would not work until I drove about 25 miles. Now today the key FOB stopped working and no it was not the battery. Have an appointment with Audi because they have to reprogram the FOB.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
1 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
4 out of 5 stars
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1 out of 5 stars

Accelerator Hesitation

Jimmy, 09/06/2020
2020 Audi Q5 Premium Plus 4dr SUV AWD w/45 TFSI (2.0L 4cyl Turbo 7AM)
37 of 76 people found this review helpful

You press the gas and 20 minutes later the car starts to move. I think it’s called “turbo lag“. The long delay in accelerating is so slow it’s just a matter of time before We are killed. I’ve only had it 6 months 3400 miles and I have a lease and can’t get out of it for some time. Also the infotainment system is not very straightforward. Many many many steps to do a simple function and it’s not touchscreen. Very painful. Panoramic sunroof shade doesn’t block out light it’s opaque the car gets very bright and hot. Finally fake dual exhaust tips, who are they trying to fool?

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