Skip to main content

Used 2018 Audi Q5 Consumer Reviews

3.7 out of 5 stars
108 reviews

See Edmunds pricing data

Has Your Car's Value Changed?

Used car values are constantly changing. Edmunds lets you track your vehicle's value over time so you can decide when to sell or trade in.

Price history graph example

Trending topics in reviews

Pros
Cons
2 out of 5 stars

A fool & his money soon departed

James, 12/19/2017
2018 Audi Q5 2.0T Premium Plus quattro 4dr SUV AWD w/Prod. End 6/18 (2.0L 4cyl Turbo 7AM)
18 of 20 people found this review helpful

Pluses are the wonderful B & O sound system, acceleration', and the overall feel when driving. On the minus side is an overly stiff ride, noisy Continental tires, and wind noise from the side mirrors. Also the stop-start feature is very noticeable and annoying. The ventilated seats are very uncomfortable. Firm and I call them lumpy because of the uneven feel. If you must have a Q5 I suggest ordering the Prestige model with the thicker glass to give you a quieter ride, plus it is a better deal than the Premium Plus with more features for about the same money. That was my mistake.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
2 out of 5 stars
Reliability
3 out of 5 stars
Value
1 out of 5 stars
Report Abuse

1 out of 5 stars

AUDI 2018 Q5 : Please dont buy

Rams, 11/09/2017
2018 Audi Q5 2.0T Premium Plus quattro 4dr SUV AWD w/Prod. End 6/18 (2.0L 4cyl Turbo 7AM)
67 of 79 people found this review helpful

Had and having very very disappointing and frustrating experience with Audi. Like all of You (buyers) I was dreaming about AUDI since many years and finally bought BRAND NEW 2018 Q5 few months back. But unfortunately, the car came with bunch of issues irrespective of paying full money for 'premier plus'. Nope its not preowned, but a BRAND NEW Q5 2018. Already visited dealer 4th time for repairs and still the problems are not yet resolved. Please find the issues i've been going through. I dont want any other buyers to over the stress, loosing work hours and time after buying the BRAND NEW car. We dont deserve it. Problems fixed so far: 1. Window regulator fixed 2. Squeaking noise fixed. Existing Problems: 1. Lights at the rear back seat does not work. 2. Auto-stop of engine does not work during stop signs or elsewhere. On Loaner Q5 car : it did work with same AC setting 3. Tail gate with leg kick does not work consistently. 4. This is very important, there are numerous minute scratches on the glossy area b/w doors outside and inside trim. I can send the pictures. It looks Audi put the stickers before shipping. I checked my friend car too has and many cars in the showroom too. They cant deliver the car like this. So, Please check on all these before buying Your Dream car. If You want more information, Please message me, I will send out the pictures.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Value
1 out of 5 stars
Report Abuse
2018 Audi Q5 for sale near you
Showing 3 of 86 listings

1 out of 5 stars

Noisy car with problems, customer service sucks

John Habor, 06/28/2018
2018 Audi Q5 2.0T Premium Plus quattro 4dr SUV AWD w/Prod. End 6/18 (2.0L 4cyl Turbo 7AM)
39 of 46 people found this review helpful

The car makes a watch-like rapid ticking noise from day one, took the car to the dealership multiple times and were told its the normal operation of the car. Car keeps pulling to the right, where the alignment can't fix, again dealership told me it's normal. Central locking intermittently beeps when lock the car. Worked with Audi customer service to resolve the issues. In the end, they basically told me to stay away, and every issue I had with the car is normal. My mistake to buy a car that manufacture doesn't stand behind their product. STAY FAR AWAY FROM AUDI.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
Report Abuse

1 out of 5 stars

Audi Q5 engine failure

powg, 10/13/2018
2018 Audi Q5 2.0T Premium quattro 4dr SUV AWD w/Prod. End 6/18 (2.0L 4cyl Turbo 7AM)
20 of 23 people found this review helpful

My brand new Audi Q5 also had engine failure. 3 days old with 110 miles. Started making loud clacking and rattle that increased with acceleration. Had to creep home with engine sounding like ready to blow - glad didn't happen to my wife or daughter driving at speed on highway. Dealer didnt bother to open up and see what specific issue was but said if kept driving could throw a piston. So they ordered a complete new engine - but not from Mexico where mine was built. Awaiting to hear when engine received and how long will take to repair. Have heard the same dealer had another Q5 implode with same issue. Either Mexico workers are taking revenge on us and/or Audi quality control is lacking. I know anything can happen to any car but think Volkswagen/Audi would recognize they have a serious issue on hand.

Report Abuse

5 out of 5 stars

3rd Q5 in the family!

K A, 06/11/2017
2018 Audi Q5 2.0T Premium Plus quattro 4dr SUV AWD w/Prod. End 6/18 (2.0L 4cyl Turbo 7AM)
24 of 28 people found this review helpful

I love the new design, and revamp of the engine. it drives smoother, zippier, and more fun through the canyons of LA. The tech is incredible versus the competition. the build quality and fit and finish is second to none in the segment. I checked out the X3 and the GLC. X3 is a great driving car, but lacks the fit and finish and tech. the GLC is just an awful "cushy" ride and tech is old. I am looking forward for this 3 year lease.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
Items per page:
5