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Used 2018 Audi Q5 Consumer Reviews

3.7 out of 5 stars
105 reviews
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1 out of 5 stars

AUDI 2018 Q5 : Please dont buy

Rams, 11/09/2017
2018 Audi Q5 2.0T Premium Plus quattro 4dr SUV AWD w/Prod. End 6/18 (2.0L 4cyl Turbo 7AM)
66 of 78 people found this review helpful

Had and having very very disappointing and frustrating experience with Audi. Like all of You (buyers) I was dreaming about AUDI since many years and finally bought BRAND NEW 2018 Q5 few months back. But unfortunately, the car came with bunch of issues irrespective of paying full money for 'premier plus'. Nope its not preowned, but a BRAND NEW Q5 2018. Already visited dealer 4th time for repairs and still the problems are not yet resolved. Please find the issues i've been going through. I dont want any other buyers to over the stress, loosing work hours and time after buying the BRAND NEW car. We dont deserve it. Problems fixed so far: 1. Window regulator fixed 2. Squeaking noise fixed. Existing Problems: 1. Lights at the rear back seat does not work. 2. Auto-stop of engine does not work during stop signs or elsewhere. On Loaner Q5 car : it did work with same AC setting 3. Tail gate with leg kick does not work consistently. 4. This is very important, there are numerous minute scratches on the glossy area b/w doors outside and inside trim. I can send the pictures. It looks Audi put the stickers before shipping. I checked my friend car too has and many cars in the showroom too. They cant deliver the car like this. So, Please check on all these before buying Your Dream car. If You want more information, Please message me, I will send out the pictures.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Value
1 out of 5 stars
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2 out of 5 stars

A fool & his money soon departed

James, 12/19/2017
2018 Audi Q5 2.0T Premium Plus quattro 4dr SUV AWD w/Prod. End 6/18 (2.0L 4cyl Turbo 7AM)
17 of 19 people found this review helpful

Pluses are the wonderful B & O sound system, acceleration', and the overall feel when driving. On the minus side is an overly stiff ride, noisy Continental tires, and wind noise from the side mirrors. Also the stop-start feature is very noticeable and annoying. The ventilated seats are very uncomfortable. Firm and I call them lumpy because of the uneven feel. If you must have a Q5 I suggest ordering the Prestige model with the thicker glass to give you a quieter ride, plus it is a better deal than the Premium Plus with more features for about the same money. That was my mistake.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
2 out of 5 stars
Reliability
3 out of 5 stars
Value
1 out of 5 stars
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4 out of 5 stars

Audi Q5 Premium Plus: Nice SUV put sub-par quality

Tom, 09/02/2018
2018 Audi Q5 2.0T Premium Plus quattro Summer of Audi 4dr SUV AWD (2.0L 4cyl Turbo 7AM)
12 of 13 people found this review helpful

The redesigned 2018 Audi Q5 is a very good SUV. It's extremely quiet while driving with a minimum of wind noise, and the engine is hardly noticeable except when accelerating. The Q5 has a 'Drive Select" feature that allows the driver to select from five modes including "comfort" and "dynamic." The "dynamic" mode makes the Q5 very responsive. The technology utilized on the Q5 is also most impressive, especially the navigation feature which utilizes Google maps. Audi's Virtual Cockpit is easily one of the best displays on the market and allows the drive to customize the screen. There is a learning curve when using the technology, but I can't say enough about it. I really bought the Q5 for its smooth, quiet ride and technology. However, I have some issues with the Q5. Some of the materials used in the doors look and feel cheap. Audi definitely cut a few corners with the Q5. The dash isn't up to the standards I would expect from a luxury vehicle, but it isn't terrible. My vehicle was also delivered with some scratches on the glossy surface near the gear shifter. These scratches have been caused by the detailers. There was also a small indentation on the top of the steering wheel which isn't really noticeable except on sunny days, and I also noticed some small scratches on the glossy border under the dash. The car was delivered with glue residue lines on the glossy black border between the front and rear doors which I was able to remove. However, some light scratches remained. The standard front seats are also a little tight on the sides. I regret not buying a prestige Q5 with the warm weather package which includes the sport seats. I highly recommend them. So far I have not experienced any of the mechanical issues other reviewers have complained about. My Q5 is a late-model 2018, so I'm guessing that some of these mechanical issues may have been already been addressed. I get 24.5 MPG in normal city driving which isn't bad, but the Q5 does require premium fuel. Aside from the quality-control issues, the Q5 is really a great SUV that's very quiet and pleasant to drive. If you are looking for a Q5 you may want to get the Prestige package with the better seats. It also comes with an upgraded interior that gives the car a more luxurious feel. I regret not buying a Prestige Q5.

Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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4 out of 5 stars

Classic German Engineeering

CarCrazy, 01/11/2018
updated 01/26/2024
2018 Audi Q5 2.0T Prestige quattro 4dr SUV AWD w/Prod. End 6/18 (2.0L 4cyl Turbo 7AM)
21 of 24 people found this review helpful

Ordered the prestige plus package in order to get the more comfortable front seats and adaptive cruise control. These were an important option due to many hours spent highway driving. Lots to know about this vehicle. On the positive side, the handling and acceleration are impressive for and SUV. 20 Inch rims are attractive and do not seem to add any ride harshness. The ride is ultra smooth, quiet, and serene, making long trips a pleasure. Strict highway driving at 75-80mph yields 29mpg, around town 20mpg on premium fuel. The interior is elegant as is typical of all Audi's. Virtual dashboard is amazing and along with the heads up display aids keeping the drivers eyes on the road. Adaptive cruise control works smoothly and effortlessly however location of controls is awkward to access and use if not totally familiar with this vehicle. Lane keeping assist is a weak system that only works when there are perfectly stripped roads. Accident avoidance emergency braking is overly sensitive.This system is disappointing considering other high end manufacturers are close to semi autonomous driving. . Some niggling issues are the slow response from the transmission when shifting into reverse and attempting to do a quick maneuver such as a three point turn. Apple car play works well but have lost some of the Spotify features found on my BMW interface, such as, saving a favorite song to my play list. TPMS only tells you when there is a problem but does not show actual tire pressure. Back up camera iris cannot be manually adjusted leaving nighttime visibility sometimes sub par.16,000 miles so far, no issues that would require attention from the dealership. Many of the complaints I have read in the accompanying reviews are addressed in the Prestige package. So far I am pleased with my purchase and would do it again. At 27k miles no problems to report only routine maintenance. 3 years and 34k miles later, I'm still pleased with the vehicle. No maintenance issues, just expensive oil changes tire rotation etc from the dealership. Lane keep assist is a weak point as mentioned earlier, 44k update. Brakes seem to vibrate during highway braking, dealer claims rust on rotors I don’t agree. Maintenance costs are too high. 52K update. No issues to report, only maintenance is routine wear items, maintenance costs are annoyingly high at the dealership. New brake pads solved vibration issue during highway braking. Very dependable to date. MMI interface is weak and not user friendly. 62K update. Still agree with prior comments. Very reliable, remains a pleasure to drive. No service issues. 68K No maintenance or repairs since purchase except for typical ware items. Still have original battery. 72K update Rear springs rusted and replaced for $1,200...ouch. All else is good, to issues, still a pleasure to drive

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

3rd Q5 in the family!

K A, 06/11/2017
2018 Audi Q5 2.0T Premium Plus quattro 4dr SUV AWD w/Prod. End 6/18 (2.0L 4cyl Turbo 7AM)
23 of 27 people found this review helpful

I love the new design, and revamp of the engine. it drives smoother, zippier, and more fun through the canyons of LA. The tech is incredible versus the competition. the build quality and fit and finish is second to none in the segment. I checked out the X3 and the GLC. X3 is a great driving car, but lacks the fit and finish and tech. the GLC is just an awful "cushy" ride and tech is old. I am looking forward for this 3 year lease.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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