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Used 2016 Audi Q5 SUV Consumer Reviews

4.2 out of 5 stars
42 reviews

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4 out of 5 stars

Great Car ....B-U-T.....!!

Paul, 03/23/2019
2016 Audi Q5 2.0T Premium Plus quattro 4dr SUV AWD (2.0L 4cyl Turbo 8A)
3 of 3 people found this review helpful

I leased the Q5 and it drove fine until it started to hesitate when I tried to accelerate quickly . When I brought it back for service the service manager said that it was the way the care is, and I couldn’t believe that....other than that the car works fine and it’s very reliable but the hesitation is a big problem that is very bothersome and need I say very dangerous ! I wouldn’t lease another Q5 just because of the hesitation problem which hasn’t been corrected !

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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2 out of 5 stars

Engine on back order! Be careful with buying used!

Tiff, 09/26/2023
2016 Audi Q5 2.0T Premium Plus quattro 4dr SUV AWD (2.0L 4cyl Turbo 8A)
3 of 3 people found this review helpful

I purchased my 2016 Audi from Hendricks dealership in Hoover, Al march if this year. As soon as I got it I noticed it needed oil added pretty soon and often. I took it back to them but they couldn’t diagnose the problem. I had to take it to the dealership even though I had a warranty and they told me the engine needed to be replaced. This was very upsetting although they said the warranty would cover the cost. The he downside is that but is on back order and it’s been 7 months with another 4 more month estimated wait. Be ware that this is a common issue with this model! Also since I got it I’ve had to replace the side assist and battery with an additional out of pocket cost of almost a $1000 :(

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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4 out of 5 stars

Love my Audi!

Dee, 06/17/2018
2016 Audi Q5 3.0T Prestige quattro 4dr SUV AWD (3.0L 6cyl S/C 8A)
3 of 3 people found this review helpful

I love my Audi but the technology is very outdated for a 2016 vehicle. There are no USB ports and unless you have an apple phone the interface is not compatible. Very frustrating! Also the Nav system is not that great to work with when using voice recognition.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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4 out of 5 stars

Reliable Luxury Crossover

JD, 10/13/2021
2016 Audi Q5 2.0T Premium Plus quattro 4dr SUV AWD (2.0L 4cyl Turbo 8A)
3 of 3 people found this review helpful

I have owned my 2.0T Q5 for nearly 3 years now and have 72k miles on it. The overall experience with the Q5 is great. The looks are timeless and following proper maintenance, my Q5 drives like it is new. The Q5 gets good gas mileage, but if you are more of a spirited driver, you will definitely notice a decrease in mpg. I have had to replace the steering column and a shock absorber, covered under extended warranty, but costly items. The sunroof rattled for awhile, before mentioning it to the dealer. They cleaned and greased the tracks and the rattle has been gone for a year now. A few complaints are that there is a bit of turbo lag at times, driving in sport or manual gets rid of that. When driving over rough road, the ride is not as comfortable and you can definitely feel every bump. The technology is a bit dated, but Bluetooth works every time, the B&O sound system is amazing and I have never had an issue with the MMI. Overall I am very satisfied with purchasing this vehicle. The Quattro AWD system is incredible. I have driven through many snowstorms with the Q5 and the car gives you plenty of confidence while driving in bad weather. The roof rack is great for skiing in the winter, the seats are very comfortable, the trunk has plenty of space for everyday use. If you maintain and take care of the car, it will take care of you. My next purchase will definitely be another Q5.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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2 out of 5 stars

Hmmm, circa 1990 electronics at 2020 price???

Richard, 03/29/2019
2016 Audi Q5 3.0T Premium Plus quattro 4dr SUV AWD (3.0L 6cyl S/C 8A)
10 of 15 people found this review helpful

Well, I had it when I received a quote to replace MMI (multiMedia Interface) that went out in less than 3 years, then the dealership wants to charge >$3,400 to replace! What a bargain :( Of course I'm being sarcastic. For a display that costs <$300, and other electronics interface all put together to make this interface at less than $800, Audi dealership in Santa Clara wants to charge what appears to be a highway robbery price. What I don't understand is that many of the car manufacturers want to tie the electronics warranty to the mechanical warranty: 50,000 miles for electronics warranty even if the car is less than 3 years old. Most of the electronics devices, other than for the latest apps that gobble up gigabytes of storage, therefore needing a new device every 18 months to follow Moore's Law, so called, for a device that just displays mediocre graphics that never can be improved once installed, software that is marginal and doesn't require frequent updates, to cost a high end graphics stations for 3D designs is mind numbing and painful to the wallet. I'm sure the labor cost is more than 50% of the replacement as they have stores in one of the most expensive areas in the country, but to charge what appears to be 700% of the material cost with nominal $40/hr labor rate is just another absurdity in the Valley. I'd strongly recommend to anyone looking for far less cost of ownership, and the acquisition cost to look at other non-European car for daily use, and even for every aspect of mechanical performance. Afterall, I have had over 20 cars in the past 40 years, and the most reliable and the best cost of ownership autos have been from the Far East. My six European models, while their engine performance has been great, you'll need more than 50% of the repair budget dealing with the electronics and electrical repairs.

Safety
4 out of 5 stars
Technology
2 out of 5 stars
Performance
3 out of 5 stars
Interior
2 out of 5 stars
Comfort
3 out of 5 stars
Reliability
3 out of 5 stars
Value
2 out of 5 stars
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