Pricing
So disappointing and unreliable
In less than 12 months and under 14k miles the gearbox needed complete replacement. This alone needed multiple visits because the service department at Audi refuse to admit anything is wrong and try to wait until your car is no longer under warranty if at all possible. The car also had a code coming up for 2 months until the service dept would address that. Tires are cheap and wear down quickly (20k miles or so and it’s time to go). CarPlay integration is bad. With a fully equipped AWD a3 at 50k I expected way more from this car and far better service. Audi is not luxury, it’s such a scam experience. I’ll be going back to a reliable Toyota before this car is out of warranty- and I’d take a Corolla any day over this overpriced garbage. Don’t do it, you’ll definitely regret this one.
Broke my heart
Buyer Beware: I love everything about my 2022 Audi A3--except the fact that the engine stopped working two different times, leaving me stranded on a fast-moving highway. I've been told the problem is with the electrical system. Hate to abandon this brand, but have no choice. Not sure if they've fixed this problem for 2023, 2024 models. But I'm not taking the chance.
Excellent All Around Car
I am so impressed with the new A3, it’s quick, it handles great, and it has great luxury. You get a car that has all wheel drive and gets amazing gas mileage on regular fuel with the hybrid system. To me it’s the perfect car. UPDATE: Luxury, great gas mileage, with a sporty feel makes this a excellent choice.
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Excellent commuter car
This car is outstanding. I’m 6’2” and the front seats and headroom are spacious and comfortable, especially for such a small car. I get about 35 MPG in a car with plenty of power. It handles very well and the AWD system really grips the road. Only downside are the small backseats but otherwise perfect car.
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Nice car let down by poor quality
First the good things.... I bought this car primarily because I needed an all wheel drive car in a relative hurry and this was in stock at the dealership. I was instantly taken by the very pretty appearance as well as the really good handling and acceleration. The contrasting brown leather seats were attractive and comfortable. The adaptive cruise control system was very good and was able to maintain the set speed on downhills - unlike a lot of other cars. The bad.... After approximately 8000 miles and six months, the rear camera stopped working and this in turn seemed to prevent the automatic parallel parking from functioning. The dealership ordered the parts to repair this under warranty but it took approximately four months for the car to be repaired. Meantime none of these features were able to be used on a practically brand new car. As a backup camera has been mandatory equipment on new cars since, I believe, 2018 in the USA, I consider this a safety feature. To not have this functioning for such a long period seems worrying. The car suffered from a variety of squeaks and rattles from the outset - particularly from the rear passenger door. The dealership checked this out by driving around their paved parking lot and couldn't hear anything. Hardly surprising at such a low speed in a smooth area. Despite a reset from the dealership, the radio could not memorize my favorite radio channels for more than ten days or so and would have to be constantly reprogrammed. No explanation was given as to why this was continually happening. Also I would receive notifications on my phone (once when I was about 300 miles away from the car) that the trunk was open or the lights were on. When I would get someone to go to my house to check, of course there was nothing visibly untoward. By far the worst aspect of owning this car was the terrible service and attitude displayed by the Audi dealer. I have been fortunate enough to own many brand new cars. This however was by far the worst experience I have ever had. They were completely indifferent to my issues as well as downright incompetent in dealing with them. On two occasions I was told that the A3 was the "entry level" car into the Audi range, so what did I expect? If this attitude by the dealer is the norm that Audi thinks will encourage brand loyalty and repeat sales, then I am dismayed and disappointed. I'd guess that a quarter of the mileage on the car was from having to take it to the dealership. I live rurally and the nearest dealership is a six hour drive and an overnight hotel stay. Obviously this is not their fault, but if the car had been prone to less dealer visits (including recalls for the seatbelts and airbags), I would have saved myself a tidy sum. I paid cash for the car and kept it for about 18 months. I wanted to like the car but the faults on a brand new car were unforgiveable and didn't inspire confidence. The depreciation in the time I owned the car was disappointing. By far the worst aspect of ownership was the dealership. Their incompetence became pitifully laughable. Their lack of responsibility, humility and initial inability to offer even the most basic apology for their screw ups was irksome. In summary, I wanted to like this car. It is zippy and good looking but the build quality of my example was severely lacking and this tied with the arrogance and lack of customer service at the dealership means that it is extremely unlikely I will ever buy another Audi product. Instead I went back to their main all wheel drive sporty rival where the customer experience from my dealer is second to none. So far my new car has been perfect.
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