Used 2019 Acura RDX SUV Consumer Reviews
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My first and last Acura
Jedd, 03/22/2019
2019 Acura RDX SH-AWD 4dr SUV AWD w/Technology Package (2.0L 4cyl Turbo 10A)
24 of 27 people found this review helpful
I bought my 2019 Acura RDX SH-AWD Tech in October 2018. I was excited at first but the excitement was soon replaced with frustration over harsh transmission shifting between 1st and 2nd, and then again from 2nd to 3rd gears. I then found that the brakes would squeal and resonate so badly that the entire cabin would vibrate. Then it was the Infotainment system. It regularly locks up when trying to change stations regardless of the fact that Acura has sent over the air updates to try to address the issue. Having worked in technology for over 30 years, I can tell you that in my opinion, Acura skimped on the processor and ram that is badly needed to make this system work the way it should. The icing on the cake for me was when I went to check the oil and found that gas had made its way into the oil to the point where the level was over the plastic measuring indicator on the stick. After some research online, I found that all of these issues are known issues. Acura has acknowledged them to me (with the exception of the oil fuel mixing) during service visits and claim that "they are working on a fix" which was documented in my receipts. The oil/fuel mix issue is now beginning to be heavily discussed in Acura forums. I traded mine in this past week. My experience with Acura has taught me to not consider them again when it's time for something new.
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Some yay, some nay....
Mr. Rendon, 06/25/2018
updated 12/27/2019
2019 Acura RDX SH-AWD 4dr SUV AWD (2.0L 4cyl Turbo 10A)
29 of 33 people found this review helpful
Traded in a 2016 AWD Tech and overall happy with the upgrade and i expect it to be just as reliable but in the long run the proven V6 and 6speed seem bulletproof. I also cant explain why the outgoing model was quicker and more efficent. The 19’s brakes have been noisy since day 1 with the dealer not able to reproduce the noise(go figure). I also dont like the infotainment unless using apple car play. Acceleration and handling are superb but in Puerto Rico the streets are pretty bad and the sportiness quickly turns rough. Another plus are the headlights but they are to bright for oncoming traffic.
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2019 Acura RDX for sale near you
3 of 60 listings
- A-Spec 4dr SUVMSRP: $17,85835 mi away
- SH-AWD 4dr SUV w/Technology PackageMSRP: $25,49575 mi away
- Advance Package 4dr SUVMSRP: $26,79888 mi away
See all 60 listings
Transmission smoking/broken after 4k miles
RedAcura, 02/08/2019
2019 Acura RDX SH-AWD 4dr SUV AWD w/Advance Package (2.0L 4cyl Turbo 10A)
29 of 33 people found this review helpful
My husband and I bought this car to replace my 2008 Lexus RX350 which was starting to need too many things replaced after 200,000 miles of loyal service. We are busy people so wanted a reliable, comfortable, spiffy SUV with good acceleration and handling for passing and twisty northern CA roads, plus freeway stretches, Apple Car Play integration to easily and reliably listen to audiobooks or radio, safely receive and make calls, plus extra tech of assisted cruise control, blind spot alerts, and lane drift protections. A new Lexus had everything except Car Play integration and was a bit slower on acceleration, so we passed on that and hoped a new Acura would be as reliable as 1998 sedan we had for 10 years. We landed up paying top $ at a SF Bay area dealer after a lot of headaches to get the color and features we wanted (red, Tech and Advance package, AWD) after some unpleasant dealings and misrepresentations by unsavory sales managers. It took a while for me to get used to the unnecessarily busy and overly complicated, small print controls, the next to useless Acura Navigation (avoiding it) , and the Car Play pseudo-integration. I thought I was getting the hang of everything and had workarounds, until Car Play navigation started periodically freezing up and became frequently slow to launch or didn't launch at all (giving an "unavailable" notice) or crashing after a loud sound at unpredictable and awkward times. Sometimes it would start up again the next day, sometimes simultaneously disabled the Acura nav and radio at the same time, annoying on long stretches of highway. One morning I noticed a fine, semi-circular crack in the upper windshield near the cameras (was not off-roading and there was no pebble mark) . The last straw was when we smelled and saw smoke coming out from the car under the passenger side hood and right wheel area. We took it to the dealer and after initial attempts to brush off issues as "never heard of this before" and trying to set up scenarios that would blame the customer, we insisted they look at the transmission as we were worried there was a leak. Sure enough, the transmission is leaking and now it will be in the shop for a week while they order a new one and replace it on this two month old car. I am glad I did not get stranded on a remote road we often travel on with no cell phone access. The dealer insisted the windshield crack is not a design defect but was caused by something unrelated, so we are stuck with fixing that on our own dime. Acura service claims the intermittent CarPlay problems are due to it having two USB ports and only 1 should be used for CarPlay (makes no sense, as we always use the one the dealer told us to use, in the console, and CarPlay usually works off it).But it is a "non-issue" in their mind despite many people on forums complaining about its unreliability. What was supposed to be a reliable new car with safety upgrades has turned into a potentially unsafe, smoking (but pretty and fun) car which could have started a fire, and with both Acura Nav and CarPlay so unreliable I would have to unplug my phone and navigate off of it directly by looking at the screen to do what I want, which is illegal and unsafe. I am glad I did not trade in my old Lexus, as that is what I am driving now, anticipating more headaches to come on getting the Acura fixed and wondering "what next?". The good is that it is beautiful, has wonderful handling and acceleration (my favorite is Sport Mode), decent seats, and cargo space as large as the Lexus. The paddle shifters are great fun. It has nice speakers, and when CarPlay works, it is fun calling up all kinds of music I do not own using the optional Apple music subscription. The ACC works well, has 4 different following distance settings and will reliably start and stop the car on freeway and in traffic, I have carefully tested it, has not failed a single time . The fit and finish are good except for sharp edges on the upper windows when I touch them to close the doors (and of course, unless the front glass has a design defect, e.g, if that is why it is already cracked). The center console which doubles as an arm rest is not as big or ergonomically friendly as on the Lexus. The driver blind spot is worse, even when I turn my head, so I really have to check the flashing blind spot light before changing lanes ( I do not trust it yet). The lane drift protection does not do much, just flashes a dim light you have to be looking at to notice, does not move me back to my lane. I expected better collision protection features. All in, a disappointing purchase for this price and I now worry about taking it on long trips.
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Regretting my decision on RDX 2019
Sonia Petriello, 08/16/2018
2019 Acura RDX SH-AWD 4dr SUV AWD (2.0L 4cyl Turbo 10A)
34 of 39 people found this review helpful
I wanted to love this car, my boyfriend has been leasing Acura's for over 10 years and loves his TLX and has been harping me to get into an Acura. Up until this year I thought the RDX was ugly and since they just revamped everything I decided to get the 2019 RDX. I wanted the A-spec but the dealer made it very un-affordable for me so I went with the base model since I can use the Apple Play. I feel there is way too much going on with the technology, so many times I felt like my eyes were not on the road because I was trying to navigate the system and the mouse pad is annoying. The Auto Idle button is a nuisance and I wish the back-up camera beeped when you are coming close to an object. All my other leases of different makes always had this, Acura is lacking with certain things. I also miss having Power Fold mirrors which was on my Kia and Acura it's a manual process, so now when I pull into my tight driveway, I have to manually pull in driver-side mirror and hope I don't hit the passenger side mirror because I'm not leaning across the car to pull that one in!!! I finally started getting the hang of it and my third week in the home screen freezes and does not turn off draining off the battery. I bought it back to the dealer, they had the car for 6 days and couldn't replicate the issue, so they did a hard reset and told me they HOPE that fixes the problem. HOPE now has me wondering when and if this is going to happen again and where will I be when it does happen, as if it does happen it needs to get into the dealer immediately because I'll have a dead battery otherwise. I am very disappointed and maybe should have waited longer to read other people's reviews before I made this decision. I can only pray that I will not have additional issues with this vehicle over the next three years since I only had it for a month and already had issues. I am hoping that all this goes away over my leasing term otherwise I will not be returning to Acura. I also forgot to add there is no CD player in this truck either, another con.
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Technology destroys driving experience
My Last Acura, 08/29/2019
updated 09/09/2021
2019 Acura RDX SH-AWD 4dr SUV AWD w/Technology Package (2.0L 4cyl Turbo 10A)
8 of 8 people found this review helpful
Like many other reviewers, I've had trouble with the infotainment system since taking delivery in August, 2018. I've installed all upgrades and spoken to Acura customer service and the dealers who were not helpful at all. My problems include: - Extreme latency. Frequent system boot times of 2 minutes or greater, failure to load SiriusXM regularly, unresponsive trackpad. Maddening to use. - Bluetooth buzzing. This is not related to interference while driving. If I'm talking on the phone, enter the car and the handset hands off to bluetooth, I get intermittent buzzing. - Transmission fails to upshift when traveling downhill in certain situations, causing the tachometer to "redline" - Auto high beams activate even when this feature has been deactivated - Auto idle shutoff is maddening, even though you can disable it (not permanently, there is a button you can push each time you start the car). This is my fifth and last Acura. Had I known I would have these problems I never would have bought this car. I generally don't write reviews, this car is so bad I wrote this one.
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