Used 2019 Acura RDX SUV Consumer Reviews
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Biggest vehicle purchase regret ever
Damion G, 02/07/2019
2019 Acura RDX SH-AWD A-Spec 4dr SUV AWD (2.0L 4cyl Turbo 10A)
26 of 29 people found this review helpful
I read all the car magazine reviews that the new RDX was an amazing new vehicle and a great value. Boy, are they wrong! This has been the biggest mistake I've made with a vehicle purchase. As soon as I got it home I washed the RDX by hand and realized there are numerous paint defects. Too many to list. Also the whole car has way too much orange peel in the paint. My local body shop looked at it and said there was something wrong when they sprayed it and he was surprised they let it out of the factory that way. 2nd issue, the audio system doesn't work. This is noted in almost every review. I didn't know that going in, or I wouldn't have bought it. 3rd, after a month and 1300 miles, the car breaks down. It had a Cylinder 1 misfire. They said one of the on board computers had a virus and crashed causing the engine to run rough. 4th, the mileage is horrible! My 2016 Tahoe could get this or better gas mileage. I am so pissed at Acura right now. The dealership I bought it from has been terrible. They are avoiding me now. They won't return calls or anything. I want to get rid of this thing so bad, I don't know what to do. Other dealerships have told me they don't want it. Trade offers are very low. Don't waste your money on the new RDX.
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A Perfect RX Repacement
Charlee Smith, 09/12/2018
updated 03/20/2020
2019 Acura RDX Advance Package 4dr SUV (2.0L 4cyl Turbo 10A)
37 of 42 people found this review helpful
For one month we have been owners of a RDX Advance (Performance Red/Parchment) and really couldn't be happier with our first Acura. For three years we have been looking for a replacement for my wife's 2006 Lexus RX 330. The options were narrowed down to the XC-60, QX50, RX and the RDX. The XC-60 was eliminated on price and the fact that not only is Volvo Chinese owned, but the vehicles currently in the US are made in China. The QX50 was eliminated on price and a dated interior with a very cheap sliding cover for the center storage area. We drove the RX and the RDX within the same hour. The RX didn't demonstrate one advantage over the RDX, and was over $8K more. The front end styling of the RX also didn't help it. We have yet to feel any situation in the RDX where we wished for more power. The new True Touchpad is unique, but it takes less than 15 minutes to adapt to it and is superior. I was able to program the primary home screen so that 98% of the functions my wife will use are available with one touch. The voice control for the navigation has been flawless so far. With part of the money we saved, our dealer added the 20" diamond-cut wheels to top off its good looks. My wife is hard to please, and one minor detail can kill a deal. She loves every feature of the RDX so far. Any complaint has been remedied with the options available for most functions. Its floating center console design provides more side leg room and storage than any of its competitors. With its top safety rating added to the fact that the RDX was designed in California and Ohio and is assembled in Ohio with 60% North American parts, we have no regrets. After over a year now, over the air updates have corrected minor flaws in the infotainment system and our RDX has never needed a trip back to an Acura dealer. It still looks good as new and has provided all the cargo capacity we have ever needed. We are very happy with our first Acura! We probably would have been just as happy with a new RX, but that would have cost us an additional $8K. Update March 2020: With the over the air updates, the infotainment system is much faster and has been working perfectly. The vehicle continues to operate without any glitches and has never required a trip back to our dealer.
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2019 Acura RDX for sale near you
3 of 49 listings
- Base 4dr SUVMSRP: $26,99849 mi away
- SH-AWD 4dr SUVMSRP: $22,85242 mi away
- SH-AWD 4dr SUV w/Technology PackageMSRP: $18,995In-stock online
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Not Ready for Prime Time
Pauli E, 06/24/2019
2019 Acura RDX SH-AWD 4dr SUV AWD w/Advance Package (2.0L 4cyl Turbo 10A)
20 of 22 people found this review helpful
If you are thinking of buying a 2019 RDX, do yourself a favor. Thoroughly familiarize yourself with the operation of the Infotainment system on YouTube or some other resource so that you can put it through its paces when you take a test drive. The infotainment system is bad, really bad. First, it is EXTREMELY SLOW. I can’t believe that during the design phase, a manager looked at the responsiveness and said “Good work - Yes, this is fine”! Many operations take 15 – 30 seconds, and if the “circle of confusion” (the Processing indicator” on the display screen) is spinning for more than approximately 30 seconds, there is a good chance that the operation you thought was simply taking a LONG time will abort with a “System Unavailable” message or some other such nonsense. How can the system be unavailable? I was just trying to change the radio station! All sorts of miscellaneous bugs – intermittent at that! The system also frequently gets into a locked up situation where the “circle of confusion” spins for several minutes, blocking you out from using the system during that time. MANY MANY BUGS. The most recent on my vehicle – the one that pushed me over the edge to write this review - Sirius XM was on station “X”. I commanded the system, via voice to switch to “Sirius Channel “Y”. After the excruciatingly long delay that is common when issuing voice commands, the system reports that it had switched to station “Y”. Guess what? Radio was still on station “X”!! And to make things worse, the up-down hard channel buttons on the dash did nothing either. Of course, I hit them several times trying to get them to work. I finally gave up. About four minutes later, the radio starts jumping up and down the channel list, apparently in response to the up down button presses I had issued SEVERAL MINUTES EARLIER (and did I mention that the reason I was using the hard channel buttons was because the voice command didn’t work!!) As far as other bugs, they are too numerous to document here, many of them bizarre like the one described above. Do your own research. I am writing this review on 6-24-19, and I have the latest software version (d1.1.2). The car has been out for a year. Based on that, I am not hopeful of rapid resolutions to these software bugs, and I don’t know how they will ever address the slow response issue. The last RDX software update was issued Feb 13, 2019. Take a look at the HUGE list of bugs in the link below supposedly fixed in that release. And no updates since then????? https://owners.acura.com/Documentum/ota/2019_RDX.pdf There now appears to be a Class Action suit on 2019 RDX Infotainment System - Google “2019 Acura RDX class action suit” for details. Looks like some customer are done waiting for Acura to fix these bugs. This is Consumer Report’s take on the RDX’s Infotainment System: “One of the worst we have encountered recently”. And they were just talking about the “user friendliness” aspect of the system, not the slowness and buggy nature that would have eventually cropped up. How prevalent are these problems? A search online shows, that in desperation, RDX owners have resorted to temporarily disconnecting the battery, pulling fuses, and the “Three finger reset”: https://www.youtube.com/watch?v=f7uLCjHK-cU Regarding Acura’s new ”True Touch” design, the idea is supposed to be that your eyes are higher up, and therefore, it is a safer system. But the overly complex and confusing user interface, combined with the fact that you are touching one location and viewing another, and lastly navigating through the bug prone and slow performance of the system, totally erases any advantage the higher view screen allegedly provides. This system is INFINITELY more distracting than my other car, which has a simple touch screen with a simple interface and VERY QUICK response. And if you use Apple Play, the True Touch paradigm is no longer is even applicable!!!! – you are now dragging the cursor! A simple and reliable touch screen would have been WAY WAY better in my opinion. The car itself rides nice, but the aggravation with the slow response and a new bug popping up every couple of days totally takes the fun out of owning a new (luxury) car. Every time the “Circle of Confusion” rears its ugly head on this new 50K luxury car, it’s more salt in the wound. Other Issues: Gas mileage is poor, the front parking sensors do not work, and the keyless entry sometimes does not work! The rear camera is useless when wet. The brakes are “grabby” when wet or damp. The Adaptive Cruise Control is too aggressive with the brakes, more so that if you were using a standard cruise control, so I just use Cruise Control with the Adaptive Feature turned off. All new models have SOME growing pain, but the Infotainment system definitely would be a deal breaker if I had to do it again.
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2019 Acura RDX SH-AWD Tech
NJMcky, 12/22/2018
2019 Acura RDX SH-AWD 4dr SUV AWD w/Technology Package (2.0L 4cyl Turbo 10A)
14 of 15 people found this review helpful
Just bought this week my new 2019 Acura RDX Tech SH-AWD, Silver Ext, Expresso int. Did a trade in of my 2010 Acura RDX SH-AWD Tech. So you can consider a like to like trade in. Have below comments on the new car - 1.) For person switching from auto stick transmission to electronic button transmission is a big change. While doing K turn was used to doing it quicker with stick shift. But with button you will need to come to a complete stop of vehicle before switching the button to drive. Bit of a hassle while doing city driving like NYC. b) While driving on highway and stepping up on gas, i can hear the noise "vroom vroom".. makes me feel as though I am driving a german car. c) Brake sometimes had to push hard for vehicle to stop. Not sure if this is due to low brakes or some issue with brake.. Will drive some more before taking to dealer. d) Car engine stops in traffic light if the "A" button is not engaged. Got to get used to this to ensure engine doesn't stop while on a traffic light. Bit annoying if you forget to have this button engaged. e) Car has auto headlight on by default. This is annoying sometimes in city driving as head light gets on when no traffic is in front, but for a sec the opposite driver will see high beam and curse me for having it on city driving. Will need to figure how to switch this off. More update - Acura has really screwed the GPS in new car. Earlier my home address route it used to pick up from my usual destination but now gps is lost and keep searching. I liked my 2010 Acura RDX gps. It was much faster and accurate. 2) Still feel low brakes and will need hard braking sometimes to stop the car. Feel brakes are not very sensitive and need to be slammed sometimes to stop the car. 3) in city driving getting 15 mpg not 20 as advertised. Will go long drive this weekend and check on hghway mileage.
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Acceleration issues
Steve, 09/27/2018
updated 09/30/2019
2019 Acura RDX SH-AWD A-Spec 4dr SUV AWD (2.0L 4cyl Turbo 10A)
46 of 53 people found this review helpful
The RDX on its surface is a great vehicle. I have problems with getting the vehicle to respond to throttle inputs in traffic which creates a safety issue. Many times the car will not accelerate, taking between 1-3 seconds before responding to throttle inputs. This happens regardless of the driving or transmission mode. The factory has been poor to respond on the issue and I feel this could lead to accidents. Meeting with an Acura factory representative ended with being told the vehicle is responding as designed and they suggested I shift it manually. So if you like your vehicle to respond quickly when you hit the accelerator, this may not be the best car for you. Audi Q5 responds much more naturally. After a year I feel mostly the same way. I have added a PRL intercooler and flashed the ECU with Hondata software. These two things dramatically improve the responsiveness and somewhat remove the laggy throttle. It’s better but not gone. Power is better overall as well. Vehicle still seems like shift logic is confused regularly.
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