Used 2019 Acura RDX SUV Consumer Reviews
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90% buyers remorse
PhillipK, 07/06/2019
2019 Acura RDX SH-AWD A-Spec 4dr SUV AWD (2.0L 4cyl Turbo 10A)
9 of 9 people found this review helpful
Honestly, this vehicle runs very well, good power, good handling and good looks. I have had 3 Lexus vehicles in the past with almost total satisfaction. My one and only reason to move over to Acura is the SH-AWD which Lexus shamefully does not offer. The Acura technology is shameful, the designer should be fired. In my opinion he is as dumb as they get. I have used a GPS from the beginning of time and have never come across one that a destination could not be named. Who in there right mind could come up with something so stupid? Does Acura expect us to remember an address without a name? Words cannot explain the dumbness of that idiot designer. The unit has to be told at least 3 before it understands your destination and in most cases it fails so you have to input the address manually. The dumb unit also lacks memory, only 30 destinations can be stored. (Lexus 100 named locations)I think that the designer or designers for the infotainment system needs a job at McDonald's, he definitely lacks common sense. I would hope that in the near future that Acura looks elsewhere to redesign the software for the RDX. Did anyone do any R&D before releasing such inadequacy? In today's market most prestigious vehicles have puddle lights or rather approach lighting. where is yours Acura? Cabin lighting is also inadequate. Overhead cameras are becoming the norm, where is yours Acura? Why should the Canadian market get Folding outside mirrors and the USA, your largest consumer not have it. I have a 3 car garage and it take some skill to get this car in without hitting the mirrors. Mirrors cannot be even purchased as an option, I would pay whatever a reasonable cost would be for folding mirrors. What about cornering lights, was that given any thought? Even the low end Japanese cars offer reclining rear seats, Maybe I am in error, I should say well thought out vehicles like Hyundai Santa Fe offer all the bells and whistles. Hyundai gets a 4.8 customer rating comparison with RDX 3.5, Isn't that shameful. Acura is supposedly a high end Honda. The rest of the tech package like lane departure, accident mitigation, lane keep and so on are not aggressive as other vehicles that I have driven, which in my opinion is in adequate. Therefore I would conclude by saying that Acura is missing the boat on good technology, maybe they should take a closer look at Subaru (Excellent technology, Eyesight seems to work so much better and less prone to accident catastrophe) Again, I will admit that the Acura drives very well and has not exhibited any transmission, shut downs or Christmas tree dash boards as others have experienced. I was willing to rent a car for 3 months until the Subaru Outback with the 2.4 Turbo arrived. My vehicle is moving to the islands next year so a good AWD is important to me. I really hope that Acura is going to update the software on this vehicle. I will update my review as I pack on the miles, I did try to return the vehicle after one day of ownership, but Acura South Florida would not accept.
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Info/Entertainment System Not Ready for Rollout
KDixon, 10/13/2019
2019 Acura RDX SH-AWD 4dr SUV AWD w/Technology Package (2.0L 4cyl Turbo 10A)
9 of 9 people found this review helpful
Several issues with the Info/ Entertainment system Contact list takes 2-3 minutes to upload from phone, so I can't make a handsfree call right away. Other cars upload the Contacts once and retain it. Changing stations with a voice command takes 3-4 minutes. The command is immediately acknowledged, but it will continue playing the same station Can't change volume or station for 2-3 minutes after startup Navigation directions on Heads up display don't match main screen or voice directions. Heads up shows last turn, not next turn Dealer can't fix these issues, but states it's a common and known issue with no fix yet. I've had the car for 1 year Ride, comfort, and performance are all good
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2019 Acura RDX for sale near you
3 of 51 listings
- Advance Package 4dr SUVMSRP: $28,20049 mi away
- Base 4dr SUVMSRP: $14,56947 mi away
- A-Spec 4dr SUVMSRP: $25,98047 mi away
See all 51 listings
Shame on Acura for their RDX
Faze 4 Orchestras, 10/08/2019
2019 Acura RDX SH-AWD 4dr SUV AWD w/Technology Package (2.0L 4cyl Turbo 10A)
9 of 9 people found this review helpful
The RDX is an unfit car having a computer screen glitch which causing the battery to do dead without a fix with no solution and no recourse. MBUSA waived lease payments until a problem they had on a new E-Class was resolved. Acura says "there is nothing we could do"
Almost hit a home run, but instead flied out
Miwuk kid, 07/01/2019
updated 01/06/2021
2019 Acura RDX SH-AWD 4dr SUV AWD w/Advance Package (2.0L 4cyl Turbo 10A)
9 of 9 people found this review helpful
This is our 6th Acura. We have had the 1st and 2nd generation RDX’s, 2012 and 2015 versions. We also are currently driving a 2016 MDX. The new RDX is by far the best one (of the past RDX’s) from a design and look perspective. We had a 2015 Audi Q5 and the RDX compares nicely to the Audi in fit and finish, but the 2018 Audi Q5 which I’ve been in is a much smoother car. My driving experience is pretty good as long as I don’t use Apple Car Play. The ride is smooth and comfortable. I do notice some transmission hiccups as the car warms up and ascends a small hill. I don’t notice any other problems once the car is warmed up. I have owned the car for 8 months and have had many problems with the technology. After purchasing the car, we were driving home from the dealership (120 miles away) and the audio system shut down and there was no sound the rest of the way home. That happened at least 3 more times. One day I came home and the screen would not turn off. After 30 minutes I called the dealership and they wanted me to drive it in. Another 120 miles, get a loaner and return the next day, that is 8 hours of driving and almost 500 miles. I decided to disconnect the battery and that fixed the problem and it never happened again. There were a lot of problems here and there with the entertainment system but almost all got fixed with the last update. However, the Acura software engineers really messed up the Apple Car Play interface. I had a Honda CRV with CarPlay for 18 months and have driven a Kia Soul for 2 weeks and had virtually no problems with them. In the RDX it fails every time I am in the car and using it. It will start distorting the sound and then shuts down. It takes around 5 minutes for it come back. I switch over to Bluetooth and use it to listen to navigation and music. But when CarPlay resets it automatically turns off the Bluetooth and starts playing again which is a problem because if I am in the car long enough it will do it again. Which brings me to the real issue with the car. In the 8 months that I have driven the car I have only put 2,600 miles on it. My wife and I don’t want the aggravation of dealing with the weird problems with the audio. If we are going to town, we will drive the car, but any trip of more than 5 miles we will not drive it. We have no confidence in the car and Acura to fix it. It is a major issue with the car and there are numerous complaints about it on all the forums but it is beyond their capability to fix. I almost bought a BMW X3 and would have because the dealership is 4 miles from my house, but they wouldn’t sell the car for a fair price. I was hesitant about buying the RDX because it was a major departure from the previous versions. I did and now regret it. Since I bought my car the BMW dealership has had 2 almost brand new RDX’s on their lot because of them getting traded in. It makes we wonder when I will make it a 3rd one. After 15 months of ownership there have been no fixes to the problems. At the shop in Tennessee while getting the MDX fixed I was talking to the head of service about Acura fixing the problem and he said they were trying to fix it. I was alone, 2 other customers were trying to find out the same thing.
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Disappointed
John , 05/21/2019
2019 Acura RDX Technology Package 4dr SUV (2.0L 4cyl Turbo 10A)
9 of 9 people found this review helpful
I traded in my leased 2016 RDX (which I absolutely loved) for the 2019 after seeing all the cool new features, especially the new Info system. I hate to say it but I have had nothing but problems since driving it off the lot back in March. The whole screen freezes on a regular basis...this has happened 3 times now...while I am driving. It's very distracting as its totally unexpected. I usually try to play with it trying to get it to work again...NOT SAFE...as I am not watching the road, The last time I took it to the dealer they showed me how to reset it by pulling the fuse out and plugging it back in. It's crazy that this is the solution for a $40,000 car. I tried contacting Acura and they said all I can do is keep bringing it in to the dealer until there is a recall...which isn't guaranteed. Really? The transmission sticks, it's not as smooth as my 2016 (I miss my V6), and the controls on my steering wheel sometimes work and sometimes doesn't. Unless Acura starts helping us with these issues, I don't see myself getting another one once this lease is up. I have been a Honda/Acura customer since 1999...and have nothing but great experiences until now. Truly disappointed. :(