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Used 2016 Acura MDX Technology Package 4dr SUV (3.5L 6cyl 9A) Consumer Reviews

2.9 out of 5 stars
21 reviews

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3 out of 5 stars

Transmission nightmare

Charles Topor, Point Pleasant Beach, NJ, 06/19/2018
updated 01/10/2022
Acura MDX Technology Package 4dr SUV (3.5L 6cyl 9A)
6 of 7 people found this review helpful

Transmission cannot be fixed. Has been checked 3 times and no software up date has worked Slow speed shifting is constant car looks great feels good but would not buy it again Getting use to the shifting Still don’t like shifting Recalled for modulator replacement Help shifting a little better(2019)

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

My first SUV purchase

Suzanne Thorpe, Port Arthur, TX, 09/16/2015
Acura MDX Technology Package 4dr SUV (3.5L 6cyl 9A)
7 of 10 people found this review helpful

I typically drive a vehicle for as long as possible. So when my 2003 Toyota Camry was starting to show some signs of wear and tear after 13 years, I decided to check out the new SUV's. For me I wanted comfort, quiet, smooth handling, navigation package, something easy enough to get my aging parents into, and most importantly something with a solid reputation of being a reliable and quality vehicle. My pros: I found that I liked sitting a bit higher on the road. The drive is very comfy, quiet and the vehicle is very responsive. When I test drove the car I got the speed up to 90 entering the interstate before the salesman in the backseat coughed uncomfortably, but the car never hesitated and was very responsive. The headlights provide an amazing view of the road at night. The bluetooth for phone calls is crystal clear. I am using midgrade octane gasoline and I am averaging 24.5 mpg. My cons: I wish the cup holder was a smidge larger so it could hold my bubba cup of water. The navigation system is a little confusing but now that I am used to it things are fine but it took some patience on my part. The driver seat is self adjusting to driver 1 or 2 but I wish that I could get the seat to automatically move further back than it does upon going into park. I understand that Acura has accessories for sale but I think that for the amount of $$$ you spend they could have included a net in the cargo area to keep the groceries from sliding around, I think it should have been standard not optional. Overall I really have been impressed so far and have not once regretted my purchase. I don't have any maintenance issues to report after 4 months of ownership.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

My last Honda Motors car after 30 years of loyalty

Reasonable & dissatisfied cust, Murfreesboro, TN, 08/30/2023
updated 03/03/2025
Acura MDX Technology Package 4dr SUV (3.5L 6cyl 9A)
2 of 2 people found this review helpful

FINAL UPDATE: We sold this terrible car and could not be happier! UPDATE to the below review - Since the first review, we paid to replace worn out swaybars at 65K miles. There has also been another recall, this time related to the engine (again our VIN is apparently not on the list as we’ve not been contacted nor has our VIN shown up on the recall site). We're gradually REBUILDING this terrible car. The transmission is starting to shift roughly and making clanking noises when doing so. We’re not sure which will go next, the transmission, engine or something else. Repair of this poor quality car now takes up a large portion of our annual budget as American Honda Motor Company has proven they are not going to stand behind their product. The value of our Acura has dropped so much it makes no sense to sell it. We only use it locally now due to the likely event it breaks down. Our reliable Toyota is now used for longer trips. ——————— What a disappointment! After purchasing at least ten Hondas over 30 years, our Acura MDX is the worst, and Honda Motors will not stand behind this poor quality car. The paint is now peeling on our 2016 MDX purchased from Goodson Acura. The car had less than 100 miles when purchased and now has approximately 60,000 miles. To correct this paint issue, American Honda Motor Co. issued a service bulletin in August 2019 extending the paint warranty to eight years on 2014-2016 Acura MDX’s with White Diamond Pearl paint. Our MDX meets all criteria specified in the service bulletin down to the specific paint code. After contacting Goodson, Gary Force Acura (the dealer closest to where we now live), Acura client services and American Honda Motor Company executive offices, we followed their instructions precisely to have the car’s damage assessed. We wasted hours doing these things only for American Honda to DENY our warranty claim to repair the car. When asked, no reason was provided for the denial. We can only conclude that there is not a valid reason for denial. The executive office did offer, when pressed, to pay the sales tax only on the $2,000 estimated repair cost. This poor gesture of goodwill was an insult! After 30 years of our loyalty to Honda, that loyalty has not been reciprocated. Additionally, the transmission has been sticking between gears since we purchased the car. Acura made one attempt to fix it by updating the car’s software. This did not fix the issue, and Acura said there was nothing else they could do. Another mechanic told us this is a design flaw in that particular transmission. With all respect, this is our last Honda automobile. Goodbye Honda, and BUYER BEWARE!

Safety
1 out of 5 stars
Technology
2 out of 5 stars
Performance
1 out of 5 stars
Interior
2 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Our New MDX

K-Meister, Thousand Oaks, CA, 08/15/2016
Acura MDX Technology Package 4dr SUV (3.5L 6cyl 9A)
2 of 2 people found this review helpful

Great ride, love the lane assist. Took it on a very long trip and it performed great. Surprisingly great mileage.Back seats do not recline which is a bummer for our kids. Navigation system is a bit clunky with the two screens.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
4 out of 5 stars
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4 out of 5 stars

Comfortable ride, absolutely horrible GPS system

Ellen, Boulder, CO, 11/19/2016
Acura MDX Technology Package 4dr SUV (3.5L 6cyl 9A)
2 of 2 people found this review helpful

Overall, the car rides comfortably and reliably, handles well in all weather conditions. My only two complaints: the transmission is a bit sluggish (took it in and they did an update, but don't really notice a difference) and the GPS is absolutely horrible. I am very disappointed that, after spending $50k on a brand new car - a car where, btw, the GPS is not standard (included in the technology package, which I have) - the GPS is utterly substandard. Not only is it slow, it takes 5 minutes to enter in an address, and half the time it is just plain WRONG. Very frustrating. I have to use my Garmin because it is so worthless. Acura owes better to its customers.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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