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Used 2016 Acura MDX Technology Package 4dr SUV (3.5L 6cyl 9A) Consumer Reviews

2.9 out of 5 stars
21 reviews

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1 out of 5 stars

MDX has major problem, Please read before buying

CaryRaleigh, Littleton, CO, 11/02/2016
Acura MDX Technology Package 4dr SUV (3.5L 6cyl 9A)
9 of 10 people found this review helpful

I have bought a brand new Acura MDX in February, 2016. My experience with my new Acura MDX is pretty bad so far. On June 20th, I had the first experience of the problem with dashboard showing that there is Transmission, Emission, and all other system problem. The car stopped on the road. Later it started but continue to flash the warnings. This same problem occurred second time on September 6th and at the time, I was starting the car and it won't even start. Later it started but continue to flash the warnings. I took the car to Acura dealership on these both occasions and it shows up later. Again, Third time it happened on October 30th. Checkout the https://community.cartalk.com/t/dashboard-showing-that-there-is-transmission-emission-and-all-other-system-problem/96331 for multiple people reporting the issue. Please think hard before you sink in 50K for this car.

Safety
1 out of 5 stars
Technology
5 out of 5 stars
Performance
1 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

Death Trap On Wheels

I drive a death trap!, Lawrence, KS, 10/03/2018
Acura MDX Technology Package 4dr SUV (3.5L 6cyl 9A)
16 of 20 people found this review helpful

I have been going round & round with Acura for months with nothing resolved. Since leasing the MDX in 2016 shifting & transmission has been horrible. That was an annoyance! Acura sent out a letter stating that it 2016 MDX were experiencing linkage issues. I called the dealership (that was 3 hours from my house) - the service department stated this was something they could only assess during the week. No exceptions! I explained that I was driving in and would need to have this looked at over the weekend. I was told there was not deadline on this warranty issue & to call when I would be available during the week. The hard shifting/ jerking only continued to increase and have intermittent times of briefly losing power while driving. Several months later ( after moving closer to a dealership) - I took the vehicle in to the service department. No one has knowledge of the letter that was sent out to the consumer. They told me that resetting the software would take care of the issues. ABSOLUTELY NOT - THEY ARE WORSE!! Several weeks after resetting the software - I was driving 75/80 mph on interstate passing a semi & traffic behind me and my MDX lost power. I would push on the accelerator and nothing! This was completely terrifying for me & my daughter who was in the passenger seat. Within 20 seconds or so - power kicked back in. The only positive in this situation is I was on a 4 lane interstate and not passing someone on a 2 lane highway. I took the vehicle into another Acura dealership and left it for a couple of days. They tried everything and can not get a diagnostic read on the computer. So - I know have a $40,000 vehicle parked in my driveway waiting for the lease to expire. As Acura has made very clear - without diagnostics - there is nothing wrong with the vehicle. This vehicle is no longer a nuisance to drive - but a safety issue for my family & everyone else on the road. Acura has been more than accommodating to release me another vehicle and let me out of my lease on the 2016 MDX. NO THANK YOU!! I am now in the process of filing a complaint with my State Attorney General and contacting my personal attorney. Apparently Acura does not care about the safety of the consumers driving/riding in their products or their liability of sticking their head in the sand and ignoring their issues. Google 2016 MDX complaints & you will see that I am not alone!!

Safety
1 out of 5 stars
Performance
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

God Awful Noises!

Rita Kitchens, Valley, NE, 01/06/2016
Acura MDX Technology Package 4dr SUV (3.5L 6cyl 9A)
18 of 23 people found this review helpful

You should not buy this car! It makes terrible noises that come from the rear end, possibly the suspension. My car has been the the service department in Omaha, NE 3 times and the first two times they quickly replaced parts and said they fixed the noise. The 3rd time, I rode with a service tech and service manager and they heard the noises but said they did not know how to fix it. When I returned to pick up my car the service invoice coveniently mentioned that they "could not duplicate the noise". I got no support from the dealership at all and called Acura Corporate hoping for some better service but no such luck. They will tell you this very loud noise is a characteristic of the vehicle and likely won't do anything to fix it! Do not buy an Acura MDX!

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2 out of 5 stars

The Money Trap

Karen, Washington, DC, 08/05/2016
Acura MDX Technology Package 4dr SUV (3.5L 6cyl 9A)
7 of 8 people found this review helpful

I looked for a new car for months and decided on this nice MDX, only to be left on the side of the road when the transmission broke. We waited 3 hours for a tow truck to come. My 2016 MDX had just 3800 miles on it. I asked for a new transmission, but they said all it needed was a gasket. I ghad a BMW which I loved, but it had 190,000 miles on it and I wanted dependable transportation for traveling now this is what I am stuck with. I will say the people at the Acura dealer were very nice, but I did not get great end results. When you spend that kind of money and this happens they should make it right.

Safety
2 out of 5 stars
Performance
2 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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3 out of 5 stars

Shifting issues.

Vincent Cerbo, Wakefield, RI, 09/20/2016
Acura MDX Technology Package 4dr SUV (3.5L 6cyl 9A)
6 of 7 people found this review helpful

I've only owned it for three weeks. The nine speed transmission has issues when shifting into second and third. Rough shifting from idle into first and second. Engine revs up then will often jump from first to third. Very pronounced action.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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