Used 2016 Acura MDX SH-AWD 4dr SUV AWD w/Technology Package (3.5L 6cyl 9A) Consumer Reviews
Problem in two week after 630 miles
These is the list of problems that I had after two weeks (630 miles) The Car is in service center. 1. Navigation problem with failed HDD - take about week to fix 2. Transmission, The ride is jerky at low speed - service told me that never reported as problem and not fix for it. 3. Back up camera feed is showing for long time after driving forward - They will try to fix it. * Dealer told me nothing wrong with transmission and try different settings might fix the problem which means no solution and no fix. * I had 4 Honda/Acura before Prelude, Pilot, CL, RL and this time I am so disappointed. Maybe no more Honda/Acura in the future. This is follow up on the fix. * Dealer service department call me after 1.5 weeks after I drop off the car about a problem with audio system. Now waiting for new audio system to arrive. Mean time the loaner car is making squeaking sounds and this car has only 3800 miles. I hope other people have better luck with this car.
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Lipstick on a pig
This car has all of the creature comforts. Good handling, comfortable interior, quiet on the inside, great gas mileage for an SUV. None of those things matter, because these vehicles have BAD TRANSMISSIONS! Have you ever been in a car with someone who is learning to drive a stick shift? That's the way this car shifts in low gears. It bucks, snorts, hesitates, and can't decide what gear to be in. If you are coasting down a hill, it surges and accelerates. Driving in bumper to bumper rush hour traffic was like wrestling a bear. More than once I thought I had been rear-ended in slow moving traffic.....nope, just the car shifting. I had the car back to the dealership 4 times. They couldn't get their stories straight. The Salesman told me it could not possibly be doing what I described and dismissed me. The Service Manager said "yeah, I've had 14 of those in here doing the same thing this week. That's' just the way they drive". The District Manager told me that the car was hunting for the right gear to save me money on gasoline. After 20 years of driving Acuras, I will never again be a customer. I traded the car with 10,000 miles on it and took a huge financial loss.
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- SH-AWD 4dr SUVMSRP: $17,5987 mi away
- SH-AWD 4dr SUV w/Technology PackageMSRP: $18,75027 mi away
- SH-AWD 4dr SUV w/Advance and Entertainment PackagesMSRP: $12,244In-stock online
Terrible customer service and tech problems
Acura customer care refused to return my calls for 8 months when the backup camera was intermittently not functioning. Even after I send videos of it occurring they refused to accept responsibility or communicate. Acura clearly doesn't care about customers after they make the purchase. The navigation system and voice recognition system is really a joke as well. I replaced it with a dash-mounted iPhone. The car does handle well and the all-wheel drive is great.
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Overall Great Vehicle
Great SUV - rides nicely, engine is strong and smooth, fairly quiet, interior could be a little more upscale for the price.
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strong smell from leather seat
I bought a 2016 MDX at Apr 2015. The car has unusual new car smell. At the beginning, I thought it will disappear soon .I am wrong. I can't stay in the car without the window open for more than one year. But unfortunately after two summers, the smell of new car just reduced a little bit and the leather seat still gives off strong chemical odor. I can confirm because if I smell closely to the leather it's just too strong chemical odor. I have owned multiple cars with leather seats before. This is the first time I hit the issue. I very understand that leather products usually has "leather smell" and I actually like that. But this smell from ACURA 2016 MDX seats is not typical genuine leather smell. It's just unpleasant chemical smell. At the time I bought the 2016 MDX, I noticed it smells more strong than 2015 MDX. And it seems to be issue with all 2016 MDX at least the first batches. I was told by many people that baking the car in summer could reduced the new car smell. Now I have done it twice in the summer. Almost every sunny day I leave the car outside and open the window just a little. I have verified it doesn't work for this car. Because this time, issue is from seat. I am pretty issue besides the seat, the smell is OK. Just the leather chemical smell is too bad. One detail I noticed is there is no smell from back piece of seat. I am guessing that the back piece of the seat has different leather.
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