2020 Ram Promaster Window Van Review
2020 Ram Promaster Window Van Review
View more photos
View more photos
View more photos
View more photos
View more photos
+60
Used Promaster Window Van for sale
Appraise This CarSee Edmunds pricing data
Has Your Car's Value Changed?
Used car values are constantly changing. Edmunds lets you track your vehicle's value over time so you can decide when to sell or trade in.
2020 Ram ProMaster Window Van Review
byMark Takahashi
Correspondent
Mark Takahashi has worked in the automotive industry since 2001. He has written thousands of car-related articles and tested and reviewed hundreds of vehicles over the course of his career. Mark has also contributed to Motor Trend, Auto Aficionado, Chevy High Performance and several motorcycle magazines in various roles. Mark is also a juror on the North American Car, Truck and Utility Vehicle of the Year Awards and can be seen regularly on the Edmunds YouTube channel and sometimes representing the company in media interviews.
Pros
- Impressive payload capacity
- Space-efficient layout
- Good turning radius for its size
- Strong tow ratings
Cons
- Rough riding, even for a van
- Rear seats must be purchased through a third party
- The steering wheel is not tilt-adjustable
What's new
- Expanded range of wheelbase and high roof combinations
- Part of the first ProMaster generation introduced in 2014
Overview
Short of getting a commercial driver's license and buying a bus, full-size vans are the best way to transport more than eight people. The 2020 Ram ProMaster Window Van certainly has the space, but there's a rather significant catch: It doesn't come with passenger seats. No, Ram doesn't expect your passengers to sit on a bare metal floor. Instead, you have the opportunity to configure the interior to your particular needs through third-party upfitters. In essence, it's the same as the bare-bones ProMaster Cargo Van with windows.
Cost to DriveCost to drive estimates for the 2020 Ram Promaster Window Van 2500 High Roof 3dr Van (3.6L 6cyl 6A) and comparison vehicles are based on 15,000 miles per year (with a mix of 55% city and 45% highway driving) and energy estimates of N/A undefined in Ohio.
Monthly estimates based on costs in Ohio
Not EPA tested for Promaster Window Van 2500 High Roof
Promaster Window Van 2500 High Roof
vs
$314/mo
Avg. Large Van
Starting from scratch certainly has its advantages for customization, and the ProMaster's blank canvas interior gives you nearly limitless options. The space is huge, especially if you opt for the longer 3500 model. And the front-wheel-drive layout provides a lower floor for easier passenger and cargo loading. It also benefits from a small turning radius for easier maneuverability and a respectable tow rating of 6,800 pounds. On the downside, the ride quality can be rough, and some drivers may find their seating position lacking in adjustability.
If you need a turnkey full-size passenger van, the 2020 Ram ProMaster Window isn't for you. Otherwise, the ProMaster should work out well for a variety of commercial uses.
Which Promaster Window Van does Edmunds recommend?
Deciding which ProMaster to get is dependent entirely on how you intend to use it. For ultimate passenger and luggage capacity, the 3500's added length is the go-to choice. Otherwise, the 2500 is essentially the same.
2020 Ram Promaster Window Van models
The 2020 Ram ProMaster Window Van comes in 2500 and 3500 versions in place of typical trim levels. Both have a 159-inch wheelbase and a high roof, which allows adults to stand up inside the van. But the 3500 version has an extended-length body. Only front seats are provided since Ram expects owners to outfit the van to suit their needs. Options and engine choices are available equally on both the 2500 and the 3500.
Power comes from a 3.6-liter V6 engine (280 horsepower and 260 lb-ft of torque) and is sent to the front wheels through a six-speed automatic transmission.
Standard features on the Ram ProMaster 1500 include split-opening rear doors, sliding side doors, manually adjustable mirrors, remote locking and unlocking, a rearview camera, air conditioning, a 5-inch touchscreen, and a four-speaker audio system.
The list of optional features is extensive. Highlights include power-folding and heated mirrors, rear parking sensors, cruise control, heated seats, a suspended driver's seat, cargo-area climate control, and a tow hitch.
Consumer reviews
Read what other owners think about the Used 2020 Ram Promaster Window Van.
5 star(50%)
4 star(0%)
3 star(0%)
2 star(0%)
1 star(50%)
2 reviews
Trending topics in reviews
Most helpful consumer reviews
1 out of 5 stars
Incomparably the worst vehicle in its class!
Mr Mental Mike Y, 04/01/2019
2014 Ram Promaster Window Van 2500 High Roof 3dr Van (3.6L 6cyl 6A)
Say goodbye to your cash now!
If you are looking to purchase one of these vehicles I highly suggest, from experience, not to purchase the Ram Promaster 2500.
Why not? Because you want a vehicle that doesn't need to have its transmission replaced every hundred-thousand miles.
What? Yes. It has a mini-van trani in it and they are only rated for 100,000, that's it
I had mine done at … 98,000
But that's not all. There are plenty of other issues, nearly to numerable to list.
Electronics shorts require it to be jump started frequently. The mechanics are unable to find these and down time has been costly.
The radio and rear cameras stopped working and were disconnected.
The transmission mounts went and now the van can make sharp right hand turns without you even turning the wheel!
It will drive you right off the road in moments should you blink too long.
It's rated at 20mpg but that's a lie. You are fortunate to get 15.
Continual problem with the rear door locking
Sounds like a freight train going down the road.
You cannot get parts for it!!!
I have been on a waiting list, and I am number 365 on the list, just for a transmission mount.
Brake caliper blew up. They are not sold at the local auto parts store, nor are they sold at Napa nor are they sold at Autozone, nor are they sold at Advanced Autoparts. You have to go online and search for them. Or, you could ask your dealer. I think that's what Ram wants, use their overpriced dealer garages to siphon even more money out of your wallet.
Let's review shall we:
Faulty breaks
Faulty electrical system
Full dashboard failures
Mini-van transmission that you are guaranteed to have to replace
Engine mounts that will need to be replaced
Hard to find, no, nearly impossible to find parts
Locking issues
Water comes in through the top of the windshield
I mean, these are not little issues. These are time intensive, costly issues.
Please, do not purchase this van. You will certainly regret it.
I was insulted one day when a fellow contractor said I had purchased one and he said that he had one at one time and that it was the biggest hunk of junk he had ever purchased. Now that I think about it he was most certainly %100 correct. I could have done better in a junk yard and saved myself all of that money.
If I can even sell it I doubt I will even get back the money I put into the repairs!
I am updating this review.
Since the last time we now have a tapping noise which may be the valves.
I was told the transmission, a different part of it this time, should be replaced (again).
The door fan motor had gone and was clicking mercilessly. The book hours on that are THIRTEEN to replace it which entails dismantling the entire dash, steering column and AC lines + part price.
We have an electrical short STILL that several mechanics have not been able to isolate. Batteries keep dying.
Back bottom lock-catch on the rear door needs to be manually opened every time I want to shut the door.
Using a defroster this past winter the front windshield just cracked.
It now makes a big clunking noise when I go around corners like the back box is trying to rip free.
It's even tipping to one side now
And all of this in under 140,000 miles...
AND NOW, at 142,000 we just got our SECOND TRANSMISSION for $5400
YOU BELIEVE THAT!!!!!!
Wait, it gets better!
We have a piston rod going and the mechanic said this is a "throw away" engine
SOOOOOOOoooooooo
We had to have a NEW ENGINE put in at $7,000.00
You can't make this up
The nerve of them even asking me to pay for a new engine is outrageous!
They have the nerve of even selling these piles of moving garbage!
This is hands down the WORST VEHICLE in existence, ever built, ever will be built
$12,000.00 invest in just 2 months
What a piece of poop this thing is
Utter waste of materials
I hate it will the glowing fiery passion of 10,000 white hot suns!
5 out of 5 stars
Perfect for our needs.
New Car Owneer, 03/21/2019
2018 Ram Promaster Window Van 2500 High Roof 3dr Van (3.6L 6cyl 6A)
Overall material quality in new vehicles is not what it used to be. Other than that, we are pleased.
We have a limited number of reviews for the 2020 Ram Promaster Window Van, so we've included reviews for other years of the Promaster Window Van since its last redesign.
2020 Promaster Window Van Highlights
2500 High Roof
Base MSRP Excludes Destination Fee | $36,995 |
---|---|
Engine Type | Gas |
Seating | 2 seats |
Cargo Capacity All Seats In Place | 420.0 cu.ft. |
Drivetrain | front wheel drive |
Warranty | 3 years / 36,000 miles |
Safety
Our experts like the Promaster Window Van models:
- Rear Park Assist
- Warns you if you get too close to an object you can't see while backing up.
- Rear Backup Camera
- Helps you navigate accurately while backing up, especially helpful in a large van.
- Airbags
- The ProMaster Window is equipped with driver and front passenger airbags, including front and side curtain airbags.
People who viewed this also viewed
Starting at $44,960 |
Starting at $44,900 |
3.8 average Rating out of 6 reviews. |
Starting at $38,570 |
Related Used 2020 Ram Promaster Window Van info
Vehicle reviews of used models
- Used Cadillac Escalade 2012
- Used Kia Soul EV 2016
- Used BMW X6 2012
- Used Cadillac CT4 2017
- Used Rolls-Royce Wraith 2015
Shop similar models
- Used Ram Promaster-cargo-van
- Used GMC Savana-cargo
- Used Chevrolet Express-cargo
- Used Ford Transit-van
- Used Nissan Nv-cargo
Shop used vehicles in your area
- Used Ram Promaster Window Van 2016
- Used Ram Promaster Window Van 2014
- Used Ram Promaster Window Van 2017
- Used Ram Promaster Window Van 2019
- Used Ram Promaster Window Van 2020
- Used Ram Promaster Window Van 2015
- Used Ram Promaster Window Van 2018 For Sale
- Used Ram Promaster Window Van 2022
Popular new car reviews and ratings
- 2023 Land Rover Defender
- Chevrolet Camaro 2023
- Dodge Challenger 2023
- 2024 Kia Forte
- Lyriq Cadillac
- MB SL
- 2023 Audi Q3
- Lincoln Aviator 2023
- 2024 S5
- 2024 Chevrolet Corvette Stingray
Research other models of Ram
- 2023 Dodge RAM 250
- Ram 1500 Trucks For Sale
- Ram 1500 2024
- 2024 Dodge RAM 250
- 2023 Ram Pickup 1500
- 2023 RAM 150
- 2023 Ram 1500
- Cargo Van
- 2024 Ram 1500
Research similar vehicles
- 2024 Sprinter
- Ram Promaster Window Van
- 12 Passenger Transit Van Rental
- 2024 Vandura
- 2023 Promaster Cargo Van
- 2023 Chevrolet Express
- MBZ Sprinter Van
- Fordtransit
- GMC Savana Cargo Van
Other models
- Used Lexus GS-430 in Mount Laurel, NJ
- Used Cadillac Escalade-Esv in West Chester, PA
- Used Lexus Rz-450E in Bennington, VT
- Used Buick Rendezvous in Hendersonville, TN
- Used Lexus Lc-500-Convertible in Troy, MI
- Used BMW I5 in Miamisburg, OH
- Used Toyota BZ4X in Grayslake, IL
- Used Smart Eq-Fortwo in Sykesville, MD
- Used Mercedes-Benz 300-Class in Aurora, IL
- Used Subaru BRZ in Conway, SC