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Used 2015 MINI Cooper Consumer Reviews

4.1 out of 5 stars
37 reviews
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We have a limited number of reviews for the 2015 Cooper, so we've included reviews for other years of the Cooper since its last redesign.

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Pros
Cons
4 out of 5 stars

BMW doesn't honor its warranty

Dr. Henry Mullaney, 12/19/2015
2015 MINI Cooper John Cooper Works 2dr Hatchback (2.0L 4cyl Turbo 6M)
67 of 70 people found this review helpful

Mini Cooper provides a 3 year warranty on the car, but BMW refuses to honor it. BMW makes the engine, clutch, and transmission for Mini Cooper. To simplify logistics, they use the same clutch on all their Mini drive chains. As an engineer, I know that the first rule for choosing a clutch for a car is that it should be able to handle the torque produced by the engine. The Mini clutch was designed for the standard 140 HP Mini engine. The JCW comes with 208 HP. To make matters worse, the Mini clutch is backwards from standard clutches. During shifting, the clutch disengages the transmission and not the engine. That means that the thrust bearing continues to rotate while handling a lot of load. The standard half inch steel bearing cannot hold up to the 208 HP engine. There is an easy fix to this problem which engineers know about. You replace the half inch steel bearing with a three quarter inch ceramic bearing made to handle the horsepower. To save less that $10 per car, BMW decided not to do this. Therefore their clutches wear out. The last time my clutch failed, about 2 years after purchase with a three year warranty, BMW refused to pay for my warranty repair, and I am out about $2000. I asked my dealer to use a heavy duty clutch which I would buy during this last repair. But their contract with Mini Cooper doesn't allow them to use any parts but BMW parts. BMW tells me that I do not know how to drive a clutched car. I have driven Saabs with standard transmissions and clutches for over 20 years and have never had a clutch failure. I currently drive a 1999 Saab 9-3 convertible with 150,000 miles on it, with the original clutch still working fine.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
3 out of 5 stars
Reliability
2 out of 5 stars
Value
3 out of 5 stars
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2 out of 5 stars

25,000 mile engine

Jon, 08/28/2015
2014 MINI Cooper 2dr Hatchback (1.5L 3cyl Turbo 6M)
51 of 53 people found this review helpful

First of all, I bought the car brand new, knowing that I would put a lot of miles on it. The warranty seemed perfectly acceptable and we were very happy with the purchase. We put about 25,000 miles on this car in one year and we only brought it in for oil changes and recall repairs. So far, so good. The car handles well, gets good MPG, and does what we expect it to do. Then, the car broke down while my wife was driving through town, on her way home from work. The dealer took about one week to diagnose the problem, claiming the service department was short-handed. The following week, I was told that the turbo charger would need to be replaced, and when I checked in two days later, the engine also needed to be replaced. I have owned several new cars, and I have never had a problem with the engine in the first year of driving. In fact, I have never had engine problems within the first 100,000 miles of any engine. Naturally, I was concerned. I asked about replacement parts, and of course, the exact same OEM parts that had failed already were being installed. I tell them that's fine, but I would like to have an extended warranty so that these new parts, including the engine, would be covered for longer in case the same problem repeats. This was also denied. I have spoken to MINI USA several times, and there is nothing they will do that is not already covered. Please understand, the car is well within warranty and I have incurred no additional cost. Not yet, anyway. However, the car has been in the shop for three weeks now, and counting. Getting an extended warranty is pointless now, because I will be unloading this car at my earliest opportunity. I will replace my MINI with a reliable car, and never consider purchasing another in the future.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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1 out of 5 stars

Princess and Always in the shop

The Roadster, 12/06/2016
2015 MINI Cooper 2dr Convertible (1.6L 4cyl 6M)
32 of 33 people found this review helpful

This is the worst car that I have ever owned. I have had a alpha romeo spider veloce, honda crv and one other car for over 10 years each with over 150,000 miles on them. This car is cheaply and poorly made and was more expensive than both of them. In the first year that I owned it all of the electrical wiring went and I had to have it towed in, less than 7,000 miles. Covered by the warranty $8,000 plus. The following winter the water pump went and I had to have it towed in yet again. In year 3 the drivers seat started to frwy whith less than 20,000 miles. Last year the brakes were falling apart and they had to be changed when the car only had about 24,000 miles on it. I am at the dealer yet again 6 months later and although I purchased an extended warranty most of it isn't covered. $600 plus to have the hood fixed because it won't open because the original cheap parts have rusted in 4 years. Another $400 plus for new spark plugs and something else because the engine is malfunctioning with only 31,000 miles in the car. Another oil change because all the oil leaked and I couldn't get to it since the cable broke to open the hood. Inferior parts and quality. Run from this vehicle and buy a Honda, Toyota or Subaru. I can not recommend this car to anyone and will never buy another. But at least it's paid for!

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Love my Mini Cooper S Convertible (Sport edition)

JACQUELINE SCHWAB, 04/25/2016
2014 MINI Cooper S 2dr Convertible (1.6L 4cyl Turbo 6M)
17 of 17 people found this review helpful

This car is not a "luxury" car. If you are looking for the most luxurious car that has the easiest ride where you don't feel any bumps, this car is not for you. It it a sports car at its finest. The pickup is incredible. The road holding is second to none. You do feel every bump in the road, though, but those who love sports cars don't mind that at all. I love the look of the Mini, too and I always get compliments on my car. I'm so happy I bought it!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

pleased

guypou, 05/06/2015
updated 11/07/2016
2015 MINI Cooper 2dr Hatchback (1.5L 3cyl Turbo 6M)
31 of 33 people found this review helpful

I am very pleased so far. Build quality and design make it a great deal to own. It came with 16 inches runflat tires so the ride is on the firm side but more compliant than the previous model I had. I must admit that on deteriorated pavements at low speed it is not where it shines, otherwise the drive is rewarding. The options include most packages except HK radio, connectivity and gps, the leather seats are really nice and comfortable. I used to drive in a more spirited way, the green setting made me zen to some point so I get an average of 35 mpg in mix driving so far. After one year and 10000 miles, I got a real average of 33.6 mpg on a mostly city driving which is impressive, the computer indicates around 35. The sports seats with leather option are comfortable but non tilt adjustable which is a major issue, since leather and sport seats are a 2000$ option. Technology is very basic, there is no back up camera etc, I would have expected more on a car with that price tag. Keep on driving, at the wheel you are in another world.

Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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