Problems from the word go
By hatemyventure on
2002 Chevrolet Venture Warner Bros. Fwd 4dr Ext Minivan (3.4L 6cyl 4A)
Our van has had problems from the word go. Within two months our driver side window had problems going up and the interior roof liner began sagging. The window, we were always told was due to sand in the track. This is not the case.The liner we were told was a known problem but the engineers don't know how to fix it. Two years and two seasons of owning our van, our condenser for the air conditioning went. We were told it was due to a bad weld but chevy refused to fix it because we were past the warranty in miles. They did offer to fix a head gasket that we were not aware was problematic. In the end before our two year ownership anniversary the van needed $2300 worth of uncovered work.
We love the DVD player though it doesn't always work. Also the head phones are nice so the kids can listen to something other than what we do. Also enjoy the power sliding door.
Employ people who are willing to fix the vehicle. Stand behind your craftsmanship or improve the product. I will never buy another GM product after this nightmare so I can't give any improvements.