Used 2019 Volvo XC90 Consumer Reviews
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Gorgeous. Comfortable. Reliable. Quick.
This car puts a smile on my face every time I drive it. As they say, "A thing of beauty is a joy forever." I'm 6'11", and the room in front and second row are fine for me. The seats are wonderful, and adjustments are wide so my wife (5'7") can get comfortable too. Sometimes I retreat to my car just to sit there... the seats are that good. I have a bad back, and they're therapeutic. The Bowers and Wilkins sound system is stunningly excellent. For a large-ish SUV, it handles well. I'm getting better than the EPA-predicted gas mileage (mostly running it on the "eco" setting). I get a lot of compliments from guests on the look of the exterior and interior. People who complain that the tablet-like center stack is not intuitive haven't tried very hard... I find it just fine. (One niggle: I don't like having to always turn off the default automatic ignition off/on feature). The pilot assist is almost magic... makes long trips a breeze. I've owned some great cars in my day... including most recently a loaded Audi A8L... but not one of them was as special or smile-producing as this XC90. Not even close.
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So Close to Perfect Yet Miles Away.
Updated: 9-11-19. Edmunds sent me an email asking me to update my review now that I’ve owned the car for awhile. I am happy to update it, but I wish I had a more positive update to offer. I am now at 40,000 miles and beyond my 3 free maintenance services, which came with the car when I bought it. Volvo is telling me that is a $750 service - ouch! The car has taken on additional little rattles from when I first bought it. It’s not terrible, but is noticeable. Overall, I don’t have the same level of optimism that this car will last as long as the 2009 Lexus GX 460 I bought new and kept until 2017. I’m not unhappy that I bought this car, but I also don’t think I’d buy it again. The instrumentation cluster alone is enough to cause me to have an accident from it not working the way I expect it to while driving. Overall, while the ride is just ok, the user controlled technology has a lot of room for improvement. This car has everything going for it for a guy who loves the ride and feel of an SUV - a smart bold, masculine look; a super comfortable and well-appointed interior; and decent gas mileage. It even has some pep to it even though it’s a 4-cylinder...AND it’s not outrageously expensive. So why then isn’t this the best selling SUV on the road? I’ll tell you why. It’s that damn infotainment system. The computer that runs it, as well as pretty much every other aspect of the car, is extremely difficult to use and is incredibly slow to respond. In today’s age of technology advancements computer flash memory makes consumer’s expectation on responsiveness to be instantaneous. In this car it’s so slow that I’ve almost gotten into car accidents trying to monkey around getting things to work. Whether it’s my iPhone integration, which is so darn confusing when you turn off the car, or whether it’s just trying to get the right radio station to work correctly in conjunction with the sound, this car becomes a major headache. Again, the car itself is not a bad car, but the inner workings are so hard to deal with my frustration has boiled over a number of times. Knowing what I know now I would have bought another Lexus and I know those cars aren’t perfect either.
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Great car very occasionally glitchy
I’ve had my Volvo XC90 T8 for 3 years now and it’s been great, over 2.5 years the main gripes were very minor indeed such as software updates and more flat tyres than my previous X5 which had run flats. Eventually I found alternate cheaper tyres with an excellent rating half the price of the Scorpions. The main gripe I have is with Park Assist, it’s incredibly touch and go and the most annoying thing about it compared to the far better version that BMW system 7 has is the fact it can’t factor in the curb location. So on my 2016 volvo you have to control the braking and speed and where you stop to allow for the curb, so volvos park assist on does the steering and therefore 50% of the job. The first time I used it I didn’t know about the fact it couldn’t detect the curb and I scuffed the brand new alloys, which I thought was the whole point of it! So it’s a waste of money in the Volvo but worth it in the BMW system 7 version. The other gripe I have relating to the wheels and parking is the diamond alloys; the tyre wall is not proud enough from the alloy so they scuff far too easily and being diamond cost you a fortune to repair. I would have much rather had steel alloys that were cheaper to repair or alloys that allowed the tyre to be proud by say and inch so you could at least reverse into a curb without scuffing. At 2.5 years I’m so 3.5 years actual on the car it’s done nearly 25k miles and it’s developed some EV fault which it’s in for now. Putting my foot on the accelerator pedal in Pure or Hybrid mode The car just loses power and it’s dangerous pulling away out of junctions for instance so I have had to drive it in Power mode only to avoid it. There were no warning lights and apparently it’s due to the pre-charge system. We’ll see what this ends up costing me! Overall it’s a great car though and I think the infotainment and controls are pretty good actually and simpler than BMW’s system 7 although far less exciting. It’s more obvious how to plugin in your phone and use say Car play. The ride in mine which has the air suspension is really comfortable and the seats are nice. The rear ISO fixes are in the right place so when getting my 3 year old twins in and out I’m not bending in much to get them in their seats, compared to say the 2020 X5 where the isofix bars and seats are further in From the door so you’re bending in which is far less comfortable getting your kids in their seats. The transmission on the car is pretty unresponsive compared to say a n X5, the paddle shifts whilst changing gear have quite a latency and the engine breaking is pretty non existent so the paddles and manual driving option serves no purpose on the Volvo, whereas on the X5 you can do fun hill descents and really get the benefit of semi manual and paddle shifting. In the Volvo you don’t! It’s not a drivers car like the Beamer, it’s just a great family car with no driving excitement bar the odd booting it at lights in Power mode, but that’s as far as the fun goes. The Bowes and Wilkins stereo upgrade I have is epic and I love the sound as a musician. The automatic LED lights are fantastic as well. The windscreen washers aren’t great as there’s not enough juice and power of water hitting the windscreen and mine doesn’t seem to have rain sensor which I had on my previous X5 and loved along with soft close doors which wasn’t an option on the Volvo, I believe. The 2016 door bins are too small for drinks bottles but the centre cup holders are good, ideally would hold various sizes though. The 3rd row seats were far better than the Q7 or X5 and can more easily accommodate adults. I wish they had put isofix in the front passenger seat and even the centre second row seat so you could still get people into the 3rd row, as you can’t without them either climbing in through the boot or trying get around the child seats which is bad news and not possible for teenagers or adults. Plus my wife has to climb regularly through to the back from the front to sit between the twins in the second row and then struggles to get out! Overall verdict, if you have a big family and a large dog, get one. If you don’t and want an exciting large SUV to drive, don’t and get an X5.
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Do NOT buy a Volvo
I purchased a new XC90 in 8/2019. It has been in for repair 5 times in 6 months of minor to moderate gravity. Very frustrating for a 70,000$ car. I will not be purchasing a Volvo ever again - unreliable. Nor will I ever recommend one.
Really great SUV
This is my second XC-90. I had a 2017 T6 Momentum and just swapped it out on lease for the 2019 T6 Inscription. The new one has the air suspension. Absolutely you want that option! Way better than the standard suspension. The vehicle, despite the 4 cylinder, has plenty of power, a little turbo lag, but not much. Put it in "dynamic" mode and it really goes. Don't waste your money on the $3,200 Bowers and Wilkins sound system, the Harmon Kardon system that comes standard on the Inscription is really awesome as is. Two things that you should be aware of: A. the Heads up Display disappears with sunglasses on unless you have gray aviator lenses. B. The IPad like infotainment system looks really nice and works well. But, it is a distraction in traffic when you need to change something. You have to physically touch it or swipe to change something, which requires you to take your eyes off the road. I would prefer if they added a knob to make the changes like Audi or BMW has. If you can afford it I would opt for the Inscription package. Nicer seats with massage and A/C, nicer trim, wheels etc. Better sound system, etc.
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