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Used 2020 Volkswagen Passat Consumer Reviews

3.7 out of 5 stars
38 reviews

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We have a limited number of reviews for the 2020 Passat, so we've included reviews for other years of the Passat since its last redesign.

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Pros
Cons
2 out of 5 stars

This car is loud!

Susan Murphy, 06/14/2019
2019 Volkswagen Passat Wolfsburg Edition 4dr Sedan (2.0L 4cyl Turbo 6A)
23 of 36 people found this review helpful

I wish I had driven this at highway speed before purchasing. The road noise inside the cabin is just terrible. To the point where after just 600 miles I want to trade the car in for something else. The engine is also loud. Radio sounds tinny and controls are cheap plastic. Wish I hadn't gone down this road.

Safety
3 out of 5 stars
Technology
2 out of 5 stars
Performance
2 out of 5 stars
Interior
2 out of 5 stars
Comfort
2 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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4 out of 5 stars

Good look and feel

Bobby M, 04/28/2021
2020 Volkswagen Passat SEL 4dr Sedan (2.0L 4cyl Turbo 6A)
4 of 5 people found this review helpful

My wife and I bought the 2020 Passat SEL a year ago at the beginning of the pandemic. In that year we have come to really enjoy the look and feel of the drive. The pluses: * Huge trunk space * huge back seat with back seat leg warmers * Automatic mirrors, * Passenger side power seats * easy and smooth ride * quiet ride unlike previous years models, literally really quiet the Bad * carnet wasn't installed, I was suppose to get 5 years free but they ended up not having it installed even thou I have the buttons for it. It is being installed tomorrow, a little more than a year since I bought it. * touch screen tech is sooo small for today's standards. They couldn't put in a 9 inch screen? * The car is slow to accelerate, you really have to step on the gas to get going. * Gas Mileage on the highway is rather fantastic, in the city, expect 23-24, on the highway, 35. The carnet thing was a huge bummer, but I would recommend this car.

Safety
5 out of 5 stars
Technology
1 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2 out of 5 stars

Road noise unacceptable

FRANCIS J. TEPEDINO, 05/30/2019
2019 Volkswagen Passat Wolfsburg Edition 4dr Sedan (2.0L 4cyl Turbo 6A)
19 of 33 people found this review helpful

My 2019 Passat is unacceptably noisey in the cabin

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5 out of 5 stars

A Solid Value

tweetconn, 12/15/2021
updated 12/19/2022
2020 Volkswagen Passat SE 4dr Sedan (2.0L 4cyl Turbo 6A)
2 of 2 people found this review helpful

I bought my 2020 Passat SE about 2 years ago. The current odometer reading is 22,000 miles. The outside is the same Platinum Gray Metallic color that my dad's 2006 Jetta was. The interior is black. The interior is very roomy with lots of legroom. I am 6'1" tall so I appreciate that! My mileage in and around town averages a consistant 33 mpg. I have reached 40 miles per gallon on the highway occasionally. The 18.6 gallon gas tank give you well over 600 miles of range, making it possible to get gas every two weeks. The ride is smooth. There is no wind noise at speed. I also like the 2.0 TSI engine coupled to the 6-speed Tiptronic transmission. Shifts are always smooth. I wish it still had a CD player but then I never have been a "cutting edge" type. The Infotainment system couples up to my Apple phone and Pandora and I enjoy that as well as the Satellite Radio. The Passat looks like I spent more for the car than I did. I got it for $6000 below MSRP! My car insurance actually went down because of features like blind spot monitoring, rain activated windshield wipers, lane keeping assist and adaptive cruise control and the backup camera, all standard! It does not have the auto stop start feature, which I'm glad of. All in all, a nice package and a soild value. My car continues to be trouble free. I really appreciate the heated seat this winter!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

Good overall but needs a refresh terrible in snow!

Miller, 03/17/2022
2019 Volkswagen Passat Wolfsburg Edition 4dr Sedan (2.0L 4cyl Turbo 6A)
2 of 2 people found this review helpful

This is my 2nd Passat and my 3rd VW. The ride is smooth and the mileage is very good. I average 29 MPG combined. The 2.0 is not as responsive as the 1.8L I had in my previous Passat and the transmission in this one is sluggish. It always seems to be searching for the right gear. I'm not a big Tech guy and this car offers far less in the way of safety features and technology than it's competitors. Still, it has several of the features I wanted offering Bluetooth, Apple car play, a decent size touchscreen (which is very responsive and always works), heated seats, remote unlock and a backup camera. The ride is smooth however, the front seats are large and very uncomfortable for shorter drivers. I'm 5'-6" and the edge of the drivers seat is constantly poking me in the back of my leg. This makes for a very uncomfortable ride, especially on long drives. Taller people will be extremely comfortable in these seats. As much as I like this car, if I had it to do over again I wouldn't buy it. In fact, I have owned it for about 18 months and I am going to trade it for something else. I really wish it had AWD, remote start and more comfortable (shorter) seats. This car is THE worst vehicle I have ever owned when it comes to driving in the snow!! I know what you are thinking, "just buy winter tires". It's not just the tires. The main issue is that you can't turn off the traction control system and when you try to pick up speed to go up a hill and the wheels spin a bit, the revs are limited and traction control kicks in which actually prevents the car from gaining momentum. Most other cars allow you to turn off the traction control but not this one. My last complaint would be the positioning of the backup camera. It's mounted right under the lip of the trunk and when it rains the water drips off of the trunk and on to the camera making it impossible to see when backing up. My recommendation is to make sure you take a good long test drive before you buy this vehicle. The ride and the MPG are great but you need to determine for yourself if the engine/transmission combination and the seats feel right to you. I will also add that at the 33,000 mile mark I have had no issues whatsoever with this car. I am meticulous about maintenance and getting it serviced regularly and I don't drive it hard so I'm guessing those things all help. However, I will be looking for an AWD vehicle with remote start and more comfortable seats in the next few weeks.

Safety
2 out of 5 stars
Technology
2 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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