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Used 2013 Volkswagen Jetta Consumer Reviews

3.9 out of 5 stars
52 reviews
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5 out of 5 stars

NO PROBLEMS AT ALL

Dana Ostrom, 02/29/2016
updated 04/29/2024
2013 Volkswagen Jetta SE 4dr Sedan w/Convenience, Prod. End 4/13 (2.5L 5cyl 5M)
26 of 28 people found this review helpful

Our beautiful blue Jetta has 31000 miles on it. The whole time we have owned it, we've had only one recall, and it was fixed promptly. We had the light switch in the trunk go out and Fowler VW fixed it within 2 hours. This car rides so smooth on the freeway with no engine noise coming into the cab. As a matter of fact, we were going up Raton pass to Denver last year and didn't even realize we were doing 125 mph. Still no engine or road noise inside. The one thing in this car that sold the car was the lumbar support. The car was for my wife so she had to be satisfied. We drove the Jetta, a Corrolla, a Sonata and a Mini. The only requirement I had was 4 doors. The only thing I would say that needs to be changed on the VW's made in Mexico is the turn signals in back. This is supposed to be a world-class car. The turn signals should be amber as they are when made in Germany. Mexican VW's have red turn signals. As of Sept., 2016, there are STILL no problems with our Jetta. I have never been more pleased with a car that I have purchased new. When I go to buy another car, I may try to find another 2013 Jetta because I like the 5-cylinder engine. UPDATE--Sept 2017 Still enjoy the car and now had a small problem. The horn system went out so no horn at any time. Was fixed within 2 hours by Fowler VW and only cost $100.00 since we had the extended warranty. Still want to keep the car. I HAVE driven the new Jetta's but don't like the 4-cylinder, no matter gas mileage it gets. My next Jetta WILL be a used one that has the 5-cylinder! UPDATE 3/7/2018 Still have the car and will drive it into the ground. I'll retire with this one. Volkswagen has so much going for it. I wish more Americans thought so. UPDATE 9/2018 The original battery died last month and had to replace. Still have 2 of the 4 original tires. Does my Jetta have a blessed life? Will I still keep it? Our second car has 225,000 on it and nothing more than scheduled maintainence (2001 Sentra) I am now actively looking for another 2012-2013 Jetta. Update 3/11/19 Not many miles my wife hasn't been using it much. One odd problem has come up. The daytime driving lights keep going out. I've had to replace both of them twice at different times. I can't get to them to replace them from in the engine compartment. The dealer must put it on the rack and get them from below. Next time one goes out, it stays out! No more money to the dealer for something that SHOULD be easy to replace! Update 9/12/2019 One small thing went bad in the interim. The actuator for the gas tank cover went out. That means no matter what you do, it won't open. We had to go to the dealer and have a new one installed. We have 3 Volkswagen dealers in metro Oklahoma City. Normally this actuator is NOT an in-stock item at any dealers that Fowler VW knows of. Luckily, someone ordered one and never showed up to get it. You better hope that IF this goes bad, you have a full tank of gas. Other than that, no problems. This is STILL the car my wife loves. Update3/14/20 RECALLS! Recall letter for a micro switch, but we don't have the part so we are just letting you know. We'll send you a letter when we actually have the part in stock! How stupid is that! Oh, and it took 6 months from the first letter to the second! Other than this problem, the car seems flawless. The only thing that has gone wrong is the automatic part on the drivers window. Sometimes it goes down with one touch, sometimes it doesn't. But hell, it's a 2013. Something has to go wrong. Oh yeah! One other thing! As you can tell, we love this car. I spent $1200.00 recently to fix all the door dings and scratches on the driver's door and rear panel. My wife was happy since she drives it!3/21 69,500 miles Fixed the window problem. Blown circuit. Now, the windshield sprayer doesn't work. Wipers do but not the sprayer. What do you expect in an 8 year old car. Something bound to go wrong. Still positive about the car. Back to Fowler VW to fix it. No one else can fix it so quickly. I COULD shop prices for repair between the 3 Volkswagen dealers in metro OKC, but will stay with who we bought it. 10/1/21 4/7/22 $5343.37 That's what I just spent on my Jetta, my 9 year old Jetta. Wouldn't start one day, although fine the day before. Ended up after trial and error with replacing a control module and ABS control module, and a battery. Of course, parts weren't at the dealer. Of course, it took 3 weeks to be completed. They let me use a 2021 new GLI for a courtesy car. Short critique on that car. Don't like the 4-cyl sound compared to my 5-cyl. Cheesey imprint on the plastic below the radio where the CD player should be. If you're playing the radio loud, and turn the engine off, when you restart the volume is still up. Unlike my 2013, where the volume is automatically low when you start the engine. 10/11/22 mileage 77,350. After the big expenditure earlier in the year, the car is STILL running well. Won't give it up. 10/14/23 81580 Started looking for new Jetta. I'll keep our current one as a work car. Don't know what color it will be because the blue they have now is just UGLY! Will buy an SE because it has the lumbar support. Will have the engine cut-off permanantly disabled. Can't stand that feature! Between OKC and the Dallas/Ft. Worth area, I have plenty of dealers to choose from. Wish me luck!!4/25/24 87,000 miles Finally talked my wife into a new car. Looked at the new Jetta. The rear seat seems to be smaller in the new ones. So that was out! Looked at many brands but ended up with a 2024 Taos. Good rear seat room. The added bonus was the front of the driver's seat could be tilted down to relieve the pain in my wife's legs. So it's now in the garage while the Jetta is my "hand-me-down"

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4.63 out of 5 stars

8 Month, 25,000 Mile Review

bailey08, 04/30/2014
2013 Volkswagen Jetta TDI 4dr Sedan w/Premium, Navigation (2.0L 4cyl Turbodiesel 6AM)
19 of 21 people found this review helpful

I traded my 2004 Infiniti for a new Jetta TDI 8 months ago and currently have 25k miles on it. I bought it because of the gas mileage since I commute/travel 3k miles a month. With that said, I average between 38-40 mpg on my commute to and from work. Volkswagen advertises that you can get 609 miles to one tank and that is an understatement. I made it home from NC to the NJ on one tank of gas: 625 miles. (avg speed 70 mph). The DSG transmission is a lot of fun to drive. It offers every-day "Drive" mode or the more exciting "S" mode or for maximum power, you can switch to manual mode. If you are looking for a daily driver/commuter car that offers much more, you should definitely consider.

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4.88 out of 5 stars

JETTA TDI is the best car i have ever owned.

rp4042, 03/20/2015
2013 Volkswagen Jetta TDI 4dr Sedan (2.0L 4cyl Turbodiesel 6AM)
12 of 13 people found this review helpful

I bought my jetta tdi on July 30 2013 and have loved it ever since. i have 27904 miles on it and have not had a single problem with it. i consistently get over 50mpg driving to work in the morning. the return trip home is stop and go about half the way and I average 40-42mpg.to obtain the best mpg try to keep rpm at 2000 rpm or less. when i have the car loaded with hundreds of lbs of gear and an additional person and driving 75-80 mph i still get between 45-47mpg. with the extra cost of diesel over gas i still saved $1500.00 over what it cost to run my old 2 liter gas trade in for 20,000 miles.

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4.25 out of 5 stars

Great Overall Fuel Saver!

emotionalrat15, 01/24/2013
2013 Volkswagen Jetta TDI 4dr Sedan w/Prod. End 4/13 (2.0L 4cyl Turbodiesel 6AM)
10 of 11 people found this review helpful

Bought this car in November of 2012 and optioned it with Bluetooth, RCD-510 Touch Screen radio and a sunroof. I love it! Its a great city car, however it needs to have lots of highway miles due to its DPF(Diesel Particulate Filter) not burning the soot properly in city conditions,so it clogs up. That was when my mom had it for a week when I was gone and when I stepped into it a warning light came on that it was clogged. I phoned VW and they said drive it on the highway for a few miles and the light will go out. And so it did. I get 46 mpg combined, its a blast to drive, but it needs a bout 20 more hp when merging at freeway speeds. But going slower, there is gobs of torque! I love it!

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3.88 out of 5 stars

Good car with great space.

ecwhite, 12/01/2012
2013 Volkswagen Jetta SE 4dr Sedan w/Convenience, Prod. End 4/13 (2.5L 5cyl 5M)
13 of 15 people found this review helpful

This is a big car for its class but needs the 2.5 litre to make it work. The 5 speed manual transmission seems too tall in an attempt to gain fuel mileage. An extra gear in the manual gear box is needed to bring some life to it. The space is off the charts compared to any competitor which is a big asset when you have a family to fit in the back seat and luggage in the trunk. The Civic and Elantra might win the "fun" category but the space, quiet ride and solid road performance in weather trump the fun factor for me. It is not a TDI (my previous car was a '05 Jetta TDI before the moose destroyed it) and if you can afford it, go with the TDI. The TDI is a Santa bag of fun with crazy torque!

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