2023 Volkswagen Atlas Cross Sport Consumer Reviews
MSRP Starting at
$34,460
Save as much as $3,390
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We have a limited number of reviews for the 2023 Atlas Cross Sport, so we've included reviews for other years of the Atlas Cross Sport since its last redesign.
Run away from this vehicle!!
Fray23, 04/15/2021
2021 Volkswagen Atlas Cross Sport SE w/Technology 4dr SUV AWD (2.0L 4cyl Turbo 8A)
37 of 46 people found this review helpful
Purchased in May 2020 and it’s needed a new steering rack, new sway bar links, new AC Schrader valves, 3 air bag modules and a new transmission after two separate leaks all in under 10,000 miles. Other owners have reported very similar issues. Look elsewhere as there are much more reliable vehicles at this price point.
Stay away
Sleeplis, 09/25/2021
2021 Volkswagen Atlas Cross Sport SEL Premium 4dr SUV AWD (3.6L 6cyl 8A)
9 of 10 people found this review helpful
Gave it two stars because it’s a beautiful looking vehicle. I was so inspired by the style let’s look and the upgrades that I got in my Atlas Cross Sport Premium. I drove six hours north just to get it because there wasn’t any in the state. I was so excited to find one and bring it home. Within one week my audio stopped working. Tried all different combinations with wireless and USB connection and such. Connected to the Apple play I could get my messages and phone calls but couldn’t play my music. Brought it into service they couldn’t figure out what was wrong they try to do a hard reset and reset up my phone. System works for about one day and then I have no music. I did the upgrade in the premium package For the Fender sound system and the hands-free with the Apple Pay feature. So it’s been 60 days since I’ve had the car and it’s been in service twice. I have an appointment for the second time for them to look at the audio. The day before I was supposed to go in I was driving on interstate 95 my EPC light came on. Turned out to be a fuel injector failure. So I was able to limp into the dealership north of me. They had the car for five days. But the main reason prior to that was for the audio issues. They never addressed it on the service report. They said they didn’t know what was wrong. And blamed it on my phone. I see on the forms all over the place that people are having trouble with the audio not having volume. Now if I try to trade and I will take a $10,000 hit. I’ve been in contact with corporate and they’re trying to work with me. I don’t know what it’s going to be outcome. I have had two technicians at two different Dealerships tell me that the Atlas has chronic issues ever since the design of 2018. After having such a bad experience in the last 60 days and the research I have done since, I would’ve never purchased this car. I wish I could get rid of it and get something different. It’s useless to me if I can’t play my music. It doesn’t work wirelessly or with USB. It is truly a shame.
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Should be called the VW Junk Box
John, 05/06/2022
2021 Volkswagen Atlas Cross Sport SE w/Technology R-Line 4dr SUV AWD (3.6L 6cyl 8A)
5 of 5 people found this review helpful
This is hands down the worst vehicle I have ever owned and it is accompanied by the WORST customer service by VW service centers and VW reps. It lives in the shop. Recall after recall and electrical problems. Stay away. It looks beautiful but don’t let that sway you.
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Bought for business
Colts , 01/02/2022
2021 Volkswagen Atlas Cross Sport SE w/Technology R-Line 4dr SUV AWD (3.6L 6cyl 8A)
5 of 5 people found this review helpful
It Looks good but engine light comes off often , parking brakes activate by it self , can’t open windows sometimes and it’s less than year old , going back to Nissan.
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Great vehicle - most reviews online are misleading
Milan, 01/29/2022
2022 Volkswagen Atlas Cross Sport SE w/Technology 4dr SUV (3.6L 6cyl 8A)
12 of 15 people found this review helpful
I have driven most of the vehicles in the competition and this is far better than the Honda. Acceleration is not a problem. Interiors are far better than platicy Pallisade
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