Discrimination at its finest. Always have a white male present when dealing with them!
My experience with this company has been awful. I came in looking and ready to buy a vehicle off their lot with no request other than to run my numbers and see if the payment works in my budget. I was given a quote that fit beautifully in my budget and my husband and I were excited to have the ability to purchase his dream car. The next day, I was told that the finance guy, Charlie, accidently ran the numbers for a different car and the payment for the one we had thought we were purchasing was now over our budget. I explained to them that human error happens and I understand and asked that they work with me to get the car into a price that will work with my budget. I was then told that they would drop a whole $100 off the price of the car and that this was the BEST he could do for ME. My husband then called the next day, not identifying himself as my husband at first, and negotiated the price of the same vehicle we were looking to buy. They were all of a sudden able to take $780 off the price of the vehicle for him. When I emailed them about this new price and asked them to now work with me, they refused. It became very apparent to me in these various encounters with the staff that they do not like to work with female clientele and will take advantage of them. They were rude and inflexible with me the entire time. Even after speaking to their manager, Gary, about these issues, I got a rude response short of him yelling at me and telling me I am ridiculous. This apparent discrimination in gender they have is inexcusable. As a paying customer, it should not matter my gender, race or any other potential prejudicial characteristics I may carry. This is NOT an equal opportunity dealership. Be aware.
AutoCheck Vehicle History Summary
Accident Free Vehicle: Yes
Accident History: No Reported Accidents
Number of Previous Owners: 1 Reported Owner
Personal Use Only: Yes
Usage Type: Personal Use Only
History Provider: AutoCheck
Title Details: Clean Title
Salvage Vehicle: No
Frame Damage: No
Theft History: No
Lemon Status: No
Free History Report: No
Features and Specs:
Description: Used 2017 Toyota Avalon XLE Premium with Blind Spot Monitoring, Tire Pressure Warning, Audio and cruise controls on steering wheel, Pre-collision safety system, Keyless Entry/Start. Engine: 6-cylinders Transmission: Automatic Drive Wheel Configuration: front wheel drive 24 Combined MPG (21 City/30 Highway)
Listing Information:
VIN: 4T1BK1EB0HU251006 Stock: W115331A Certified Pre-Owned: No Listed since: 12-05-2020
We had a great experience purchasing our Rav4 from Walser Toyota last Spring. We worked with Philip Pryor and he was so helpful and accommodating. It was right in the beginning of the pandemic, he got us the car we wanted for the price we wanted really quickly and easily. It was the best car buying experience we've ever had. We will he back when it's time to buy again.
AutoCheck Vehicle History Summary
Accident Free Vehicle: Yes
Accident History: No Reported Accidents
Number of Previous Owners: 1 Reported Owner
Personal Use Only: Yes
Usage Type: Lease Vehicle
History Provider: AutoCheck
Title Details: Clean Title
Salvage Vehicle: No
Frame Damage: No
Theft History: No
Lemon Status: No
Free History Report: No
Features and Specs:
Description: Used 2017 Toyota Avalon XLE Plus with Tire Pressure Warning, Audio and cruise controls on steering wheel, Pre-collision safety system, Keyless Entry/Start, Stability Control. Engine: 6-cylinders Transmission: Automatic Drive Wheel Configuration: front wheel drive 24 Combined MPG (21 City/30 Highway)
Listing Information:
VIN: 4T1BK1EB4HU265037 Stock: 14BK848P Certified Pre-Owned: No Listed since: 02-11-2021