I am a Toyota fan from way back. At the time I purchased my 2008 Tundra, new, my family owned three Toyotas, and my extended family owned 7 more. I was quite excited to replace my 1999 F150 with a Tundra, planning to keep it for a long time, lots of miles. I was quite disappointed with the result. I purchased through Mike Johnson Toyota, Hickory NC in 2008. Within a week of driving the truck I noticed unpredictable acceleration, as if the transmission would downshift and upshift at incorrect times. At times, this was dangerous, say, when pressing the accelerator into a turn at an intersection. I brought it to the dealership, and was told I would 'get used to it,' that 'it will learn.' It never learned, and the dealer refused to acknowledge a problem. I later moved, and a second dealer's chief mechanic agreed it was not normal, but also stated that when he had worked on such problems in the past, it did not always correct, and he would need the regional manager to weigh in. Well, the regional manager never responded to my inquiry, and 8 years later the problem is not fixed, and never even officially acknowledged by Toyota. I drive the vehicle only when I need, mostly on the highway, but it is by far the WORST DRIVING truck I have ever owned. Also, radio/aux input failed within 6 mo of purchase. Dealer stated covered under warranty, but radios were on backorder. I finally got one after 2 years, only to find the aux input was also defective, independent of the radio. Dealer would not fix it, stating it was 'no longer under warranty.' Also, dealer sold me a bedliner, which cracked in the corner before seeing any hauling use. Dealer noted it was 'aftermarket' and Toyota was not responsible for it, and dealer would not stand behind the product they sold. All the while I tried unsuccessfully to get these problems fixed, dealer repeatedly provided me with unwanted 'Recall repairs' I guess because Toyota was paying them to provide them. Toyota makes mostly good vehicles, but when a lemon comes off the assembly line they and their dealerships turn a deaf ear. 2-3 stars for the Tundra, zero stars for Toyota as a company. Since 2008, I have purchased Honda, Hyundai, and am looking at an F150 to replace the Tundra soon. Now, 2017, still driving the same truck, still experiencing same problems. It is fine on highway, I will not use it daily due to the way its transmission shifts unpredictably. I have bought a Tesla since then, and love it. Still, no more Toyotas for me! Too many good alternatives with actual customer support. 2018 - radio and CD player failed again.
