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Used 2018 Toyota Tacoma Consumer Reviews

3.7 out of 5 stars
127 reviews

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3 out of 5 stars

2018 TOYOTA TACOMA QUALITY SUCKS!

Tommy, 08/25/2018
2018 Toyota Tacoma TRD Off Road 4dr Double Cab 4WD 6.1 ft. SB (3.5L 6cyl 6A)
21 of 21 people found this review helpful

At first glance the Tacoma looks like a typical Toyota! But after a week of driving your truck you see the poor quality of your Tacoma! The fit and finish of these trucks from Mexico Plant is not very good! Body panels do not line up very well, looks like Toyota Quality is lost to Toyota Quantity these days! I guess this is my last Toyota truck until they fix all the other issues they have!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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3 out of 5 stars

Typical Toyota Reliability

RichB, 07/16/2018
2018 Toyota Tacoma TRD Sport 4dr Double Cab 6.1 ft. SB (3.5L 6cyl 6A)
20 of 20 people found this review helpful

Fit and finish is typical Toyota, excellent. Everything you read about the V6 and matching transmission is accurate, i.e., it is amazingly noisy and the transmission is constantly shifting, especially in the mountains of NC where I live. It is so bad that I put it in manual mode and attempt to "beat it" by shifting manually. I downsized from a 2013 Ford F150, and the Ford, with an ecoboost six and six speed was so much more superior, getting about the same gas mileage in a much larger, comfortable vehicle without the crazy engine/transmission noises...disappointing to say the least.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

Annoying Driver Door Noise / Unresolved

Dan in Austin TX, 11/12/2018
2018 Toyota Tacoma TRD Sport 4dr Double Cab 6.1 ft. SB (3.5L 6cyl 6A)
32 of 33 people found this review helpful

Wind noise 9" from driver's left ear. I dumped the vehicle after 9 months / 7,700 miles. Excessive wind noise in line with driver's ear developed within a month of ownership. My dealer confirmed and replaced window track and on a subequent visit the door weather-stripping. The noise was worse at highway speeds and in cross winds. Gasket replacement with a "newly designed" door gasket resolved the issue for a couple of weeks then redeveloped as before. A Toyota "Customer Experience" warranty case was filed and immediately was denied and action delayed. Upon driving 1200 miles one way on a calm day, I experience little or no wind noise. The return a week later with cross winds required my use of an ear plug in my left ear. An out of town factory rep ultimately reviewed the vehicle on a calm day and defined the issue as "normal road noise" thereby stopping all effort to 'satisfy the customer'. The dealer supported my claim and disclosed they had numerous unresolved complaints for this on similar Tacoma's. The dealer was unaware of a solution and expressed frustration in Toyota's failure to provide guidance. During a follow up with my Toyota case manager she refused to accept my complaint or the dealer's confirmation as valid. Furthermore she would not allow me to submit dealer or recorded data. She steadfastly stated my a complaint was not a justified unless a "Toyota of America Representative" replicated and validated it. My request for a different case manager was also denied. I should have kept my trouble free 2000 Tundra. Having lost 'that loving feeling' with the Tacoma and Toyota, I reluctantly decided to 'cut my losses' and trade the vehicle off rather than spend additional time and effort filing a Lemon Law Action. No more Toyota's are likely in my future.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
1 out of 5 stars
Reliability
2 out of 5 stars
Value
1 out of 5 stars
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3 out of 5 stars

software update

Jerry, 10/17/2018
2018 Toyota Tacoma TRD Off Road 4dr Double Cab 5.0 ft. SB (3.5L 6cyl 6A)
44 of 46 people found this review helpful

Every 2016 - 2018 Tacoma owner need to go to the Dealership and ask for a software update on their truck. TSB 0062-18. Tell the Dealership the transmission is hunting for gears or it doesn't know what gear to go in. DO NOT let this go! They will or some will act like they have no idea what your talking about. Warranty is cover for this update. Please go sign up on Tacomaworld.com. Search for "Finally a fix from Toyota for Stumble Condition (TSB 0062-18). This problem will definitly fix the Transmission. Gears will hold better. Also the Truck will b more enjoyable to drive.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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2 out of 5 stars

Jerky engine

W,, 07/30/2018
updated 07/30/2020
2018 Toyota Tacoma SR5 4dr Double Cab 4WD 5.0 ft. SB (3.5L 6cyl 6A)
15 of 15 people found this review helpful

Apparently Toyota continues to sell the 2018 Tocoma. knowing there is a computer problem with the fuel system. AFTER buying and bringing it back to the dealer with about 600 miles, to complain about a jerky acceleration and deceleration, was told that there had been several complaints, so Totota was aware of the problem but continues to sell it! After complaining at the dealership and with the Toyota customer service, was told there was a computer program problem and that a service advisory was coming out. sometime this fall (2018)!!! After filing complaints with Toyota and the NC Attorney Generals Consumer Protection Agency, I received a call a week later from the local dealership, stating they had a "remedy", now not this fall. Took it in waited around for the "repair", was told it was ok now. NOT! Still has the same problem, so don't buy a Toyota V6 without driving and check for a rough acceleration! An update, now Toyota has determined that the jerking problem between 45-65, is caused by the "updated" torque converter, trying to lock up. Toyota has documented twice, that it is a characteristic of the new motor/transmission! So buyer beware

Safety
2 out of 5 stars
Technology
2 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
3 out of 5 stars
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