2021 Toyota Sienna Consumer Reviews

3.6 out of 5 stars
47 reviews
MSRP Starting at
$34,460

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Pros
Cons
3 out of 5 stars

Good and the bad, nothing in between

Wralph, 01/07/2021
XSE 7-Passenger 4dr Minivan (2.5L 4cyl gas/electric hybrid CVT)
147 of 159 people found this review helpful

I got my XSE- premium, FWD in early December, this is my fourth Sienna lease. I have three kids, do a lot of surface street driving in Michigan, most trips are within 5 miles from my house. There are also semiannual vacations in Florida that we drive all the way in our minivan. The Good: Highly improved milage. I’m getting around 26MPG driving around town in eco mode (I used to get around 15MPGs in 2017, 2015 and 2013 models. Trip to Miami and back, 33.7 MPGs. Much improved sounds system Cursing range: car has 18-gallon tank, so no need for frequent refueling stops. Navigation is highly improved over my 2017 model. Enough USB ports for entire family + wireless charger. Steering assist and adaptive cruise control, add extra safety value, especially when trying to eat and drive. There were parts of my trip to Miami when this feature did not work because of the poor contrast between road and line marker and construction related line shifts. Metallic paint is a vast improvement over old 70s-bathroom colors they used to have. The Bad: Fake leather seats, two out of three kids complained about their rears being sweaty. The third one was in a booster seat. Oddly, front seats did not have the seam problem. Very uncomfortable middle seat in a third row versus what previous models used to have. Trunk well is smaller than in previous models, that means third row had bunch of items piled up, cramping rear occupants aka kids. Rear Entertainment System, comes with the screen only, no BR player vs to 2017 model. Very annoying, as getting your own, add one more item into the car and there is no spot for it, other than under feet or under center console. The bridge limits usable area underneath it, as front seats partially block access to it from a side. No seat memory, I’m sure it’s a marketing ploy to sell Platinum and Limited… most cheaper sedans have it. Common concerns: I read a lot of concerns about lack of power, bad transmission etc. It’s a minivan not a race car, I did not feel like the car drives differently than previous models. Final thoughts: Its nice-looking minivan does its job, either very well or poorly. Great for daily kid transportation, somewhat uncomfortable during long trips.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
2 out of 5 stars
Reliability
5 out of 5 stars
Value
3 out of 5 stars
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3 out of 5 stars

It's pretty ok

Chris's family van, 08/05/2021
Limited 7-Passenger 4dr Minivan AWD (2.5L 4cyl gas/electric hybrid CVT)
14 of 14 people found this review helpful

We have a 2021 Limited AWD Sienna and we traded in a 2011 Honda Odyssey Elite which I really loved. Unfortunately, at only 175,000, it needed a new motor and it left us stranded on the side of the road three times. With a family to think about, it was not worth keeping it any longer. So now with the Sienna, we have driven just under 4,200 miles and I think I can give a fair review as of now. First, it is NOT worth the $51,XXX price tag for a Limited model! This is a 45k vehicle at most. Heated and cooled seats are nice but it's lacking a heated steering wheel. Birds-eye view camera should be standard on the Limited trim package instead of not even being offered. No LED interior lights and the one, tiny light in the rear storage area is laughable how worthless it is. I ended up replacing all the interior lights with brighter, LEDs. The JBL sound system is only ok. The JBL upgrade in our 2011 Prius sounds MUCH better. Also, the rear entertainment system is so darn complicated and buggy that I'd stay clear from it. We don't even like using it to the kids' disappointment. Toyota connect, in spite of the name, does NOT like to connect and is also glitchy. We were never able to get the van's mobile hot-spot to work and now the free trial is over so we missed that opportunity. As far as power goes, it's fine for 90 percent of the total driving we do. Loaded down with four people, bikes, luggage, and going up a steep hill, yes, there's a little bit of a strain and loud whine from the CVT and motor but I'm still getting more than 30MPGs. In the same scenario with the Odyssey, I was in the low 20s if there was a tailwind. The hold-stop feature a super nice function for school dropoffs and pickups, and drive-throughs. The voice recognition function works great for us, the navigation is far better than the navigation system in the Odyssey. Dynamic cruise control and all the safety functions are helpful and nice to have, and it's a lot quieter than the Odyssey. It also feels classier than the Odyssey and, in my opinion, looks much better than any other minivan. The driving feel was like the 2011 Odyssey which is a good thing. Overall, I'd probably buy it again because of the MPGs and AWD alone but I'd wait until prices go down when supply catches up and Toyota offers incentives again.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
2 out of 5 stars
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5 out of 5 stars

Maybe my friends won't make fun of my new mom van

LWalkerinclt, 12/17/2020
XLE 8-Passenger 4dr Minivan (2.5L 4cyl gas/electric hybrid CVT)
95 of 106 people found this review helpful

I was tired of my friends making fun of me driving my old Town and Country so I went to the Toyota dealership to purchase a 2020 Highlander Hybrid. After a test drive I knew it wouldn't work for my family because I have 3 kids and we do carpool, sleepovers and long road trips. The Highlander is just too small if you have more than 2 kids! I was about to walk away when my eye snagged on this BEAUTIFUL 2021 Sienna! When I found out it was a hybrid, I knew immediately that I would purchase! First, the ride is very smooth and quiet. I have an XLE and it is full of all the bells and whistles that I'm used to in my T&C. The only thing that's missing is my DVD player. The technology in this vehicle is amazing and I learn something new every day. So far I've had the van for a week and a half and I'm getting 35 mpg, which is much better than I expected. I can even drive in electric mode only, but it cuts off if you drive more than 25 mph (so I only use this as I'm cruising in the neighborhood). I also like that I have a removable seat on the 2nd row, so if I'm carrying an extra (small size) kid, I have an 8 passenger van. It was easy to remove so right now I have the captains chair mode, which makes it easier for the kids to get to the 3rd row. I agree with the Edmunds review. The braking on this van is weird and is still a learning process for me. But I love the way this van looks (honestly it looks like a cross between a Highlander and a Camry from the rear) and I get a lot of head turns. There aren't too many of these on the road, yet, so it's cool to be one of the first! Again, with the technology, the radar cruise control is amazing. Once you set it, the van basically drives itself. It steers you around curves and automatically changes the speed depending on the traffic conditions. Overall, I'm very satisfied with my purchase as I normally only buy used vehicles. I'm hoping this van lasts at least 10 years!

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2 out of 5 stars

Great Potential; Hate the Hybrid/CVT

9Nines, 06/27/2021
Limited 7-Passenger 4dr Minivan AWD (2.5L 4cyl gas/electric hybrid CVT)
24 of 26 people found this review helpful

Wanting AWD in my next van (we live in VT and ski) and being seduced by the idea of 35 MPG, I just traded my 2019 Odyssey EX-L for a Sienna Limited with the rear entertainment system. Have just returned from a 1200-mile maiden voyage. The Sienna has so much potential: lots of space (the kids love the long-slide rear captains chairs), many safety features, cool bridge console; heated and cooled seats. There are some annoyances: the standard nav on the Limited is useless compared to the easier and sharper maps feature through Apple CarPlay; seat uncomfortable after 3 hours despite nice leather and a million adjustments; some safety features are annoyingly intrusive. The deal breaker for me is the highway ride. Around town the van is quiet and peppy enough, and it's a fun challenge to keep it running on EV power only for as long as possible, but at a steady 75 MPH on the highway, road, wind, and engine noise are unbearable, and power Is lacking. Like older hybrids I've driven, this roars to 4000 or 5000 rpm and hangs there to maintain speed, to pass, or to climb grades. After 500 miles of that, you're exhausted and have a throbbing headache. A van should eat up miles as the ultimate adventure vehicle, but the engine drone and overall noise levels are not at all what I expected from a brand new $52,000 car. Plus, we averaged only 28 MPG. My Honda was quicker, much more comfortable, worlds quieter, and not much less fuel efficient. Wish I had kept the Odyssey and just bought 4 good snow tires. Asked the dealer about selling the Sienna back and I'd lose $8,000 after one week and 1,200 miles so I'll live with my mistake. I wish I had heeded the advice in other reviews about engine noise. Highly recommend the Honda instead, MPG and AWD be darned. UPDATE at 5000 miles: I still don’t like the CVT, the engine noise under hard acceleration, or the road noise above 50 mph…BUT my last two fill-ups were 37.5 and 39 mpg. I DO like that. Kids love the sliding seats and the rear entertainment screen. I like the tech features. Seat still uncomfortable after 2 hours, but I’ll just have to wear it in. Car is slowly growing on me. Still feels overpriced, though. Wish I had looked at a Telluride.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
5 out of 5 stars
Value
3 out of 5 stars
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3 out of 5 stars

There’s good news and not so good news

Jspear1957, 03/01/2021
XLE 7-Passenger 4dr Minivan (2.5L 4cyl gas/electric hybrid CVT)
46 of 52 people found this review helpful

The style, the tech and the awesome fuel economy make this a standout. I would have bought one were it not for two issues. First, you can’t take the middle row seats out. They fold into a 20 inch wide blob as high as the front seats. Floor space is limited to 76”, not the typical 96”. This was a killer for me BUT, the front seat was woefully uncomfortable, compared with my 19 Odyssey. It was like sitting on a bench. I expect it will sell but am sticking with our Idyssey for now. Really disappointed.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
3 out of 5 stars
Comfort
2 out of 5 stars
Value
3 out of 5 stars
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