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Used 2014 Toyota Highlander SUV Consumer Reviews

4.4 out of 5 stars
59 reviews

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Pros
Cons
4 out of 5 stars

Good car but with room for improvement

KRJ in OR, 11/15/2024
2014 Toyota Highlander Limited Platinum 4dr SUV AWD (3.5L 6cyl 6A)
2 of 2 people found this review helpful

I formerly had a 2006 Highlander which lasted 220K miles before I had to let it go. I then got a 2014 Highlander (Platinum model) from a family member with low mileage. Here are my impressions: Pros: 1. The car has very nice features and lots of creature comforts. 2. The engine and transmission are very strong and smooth. 3. Reliability: Like my previous Highlander, the 2014 has had very few issues so far and I expect many good miles in the coming years. Cons: 1. The car feels big and heavy -- much heavier than the 2006. 2. The JBL stereo system has very poor sound quality -- worse than any other car I've owned in the past 20 years. It seems that the speakers at the corners of the dashboard receive most of the signal whereas the speakers in the doors get very little signal. You have to really adjust the front/rear balance towards the rear in order to get a better balance, but that only partly compensates for the poor sound. The radio has an "HD" function which provides enhanced sound quality for radio stations that support that type of signal. But the "HD-level" signal cuts in and out frequently, and the result is that the sound quality goes from enhanced to normal (and the normal signal sounding very flat). My previous Highlander's JBL system had poor sound quality too, so why can't Toyota get this right? 3. Suspension creaks loudly going over speed bumps. 4. Speedometer cable makes a subtle rhythmic "clicking" noise at 55-60 mph which the dealership has never been able to fix (or even acknowledge).

Safety
5 out of 5 stars
Technology
2 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

The perfect family SUB

Buck , 05/12/2021
updated 11/15/2021
2014 Toyota Highlander Limited Platinum 4dr SUV (3.5L 6cyl 6A)
2 of 2 people found this review helpful

We love our Highlander. It will soon be 7 years old and has been trouble and maintenance free, less normal oil changes, filters and tire rotation. It is a very comfortable car to travel in and has averaged at least 22+ mpg city and highway. The Highlander is pleasure to own and drive. We love ours.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Better than expected😀👍🏽

A. Bell, 07/09/2018
2014 Toyota Highlander Limited Platinum 4dr SUV AWD (3.5L 6cyl 6A)
2 of 2 people found this review helpful

I started out with my heart set on a Honda Pilot. A colleague recommended the Highlander, so I added it to my list. After doing a comparison analysis, I started to lean toward it until the test drive. The safety features alone on the 2014 Highlander Limited Platinum bested the Honda Pilot Touring. But what blew me away was the resale value, then it became a slam dunk! Great car great value!!!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Excellent Quality But Buyer Beware of Remote Start

John Reuter, 02/14/2018
2014 Toyota Highlander XLE 4dr SUV AWD (3.5L 6cyl 6A)
2 of 2 people found this review helpful

This auto was purchased new in 2014 and overall the car is very dependable and we have experienced no major mechanical issues. It has good acceleration when needed for an SUV. The ride is excellent and the electronics are dependable. The one major complaint we have is with the remote starter. We added the remote start just recently and purchased it from Toyota so we would have little issues with it. We were surprised to find out the quality of the remote starter is sub-par. Our advise, do not purchase an OEM remote start from Toyota. It is poorly designed with a max remote start distance of 100 ft (which we have not seen this distance actually work). When you unlock any door the car turns itself off. Toyota says it is a security feature. Other manufacturers handle security another way that is much more convenient and the car will not turn off. It will only run for 10 minutes when remotely started and there is no way to lengthen the time in colder climates. Most of the time to start the car using the FOB it takes multiple key press combinations on the standard remote FOB. Thus you cannot tell when the car starts from a distance. So this is a useless $600 feature including installation at the dealer. Again, overall this is a nice car just do not expect to have a useful remote start. By an aftermarket unit.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

2014 Toyota Highlander XLE power lift gate

Ronnie, 10/11/2017
updated 04/15/2019
2014 Toyota Highlander XLE 4dr SUV AWD (3.5L 6cyl 6A)
2 of 2 people found this review helpful

It is a great SUV but only problem is power lift-gate was giving a problem at the beginning it stop and go and now it doesn't work at all. I went to the service dealer and they charge to fix it $1,700.00

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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