Used 2014 Toyota Highlander Consumer Reviews
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Not as rugged as I had hoped for
This car is quite pricey. I wouldn't have even thought about buying it if I hadn't gotten 20K trade-in for my Tacoma. For the price, the quality is not that great. The shiny, cheap looking wheels disintegrate if you brush a curb and it costs $600+ to replace each one (not including labor). There are tiny spots missing paint from a bad paint job on the assembly line. Both front windows make a terrible loud screeching sound when you put them up and they hit the frame. And lastly, if you make chrome roof rails, why would the only option for roof rail bars be in cheap looking black plastic?
Toyota Nailed It!
I've had the car for 5 months so feel like I can give it a proper review. I checked out all of the competitors and narrowed it down to the Acura MDX (basic model with AWD) and the Highlander Limited Platinum AWD. They were close in price, but of course you get more bells and whistles with the Highlander Platinum trim vs MDX base. I actually preferred the ride of the Highlander due to it's steering feel in conjunction with a very smooth ride. This car has plenty of power when you need it (unlike Pilot). You will enjoy the ride regardless of the trim, but if you can swing it, you will not be sorry with the Limited Platinum.
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Great SUV. But the JBL Radio?
I've had this vehicle eight months now, with 12,500 miles and not a single problem. We've had two 10+ inch snowfalls this winter that my Highlander handled them both effortlessly. Handling, power, room, and comfort are all awesome. A terrific vehicle. BUT: The JBL audio system is a complete mystery. On FM or Satellite the equalizer controls are essentially useless, and bass is ill-defined. And AM the audio is distorted and mushy, except I you happen to find a station broadcasting in AM HD. My daughter has the same vehicle with the non-JBL Premium Audio and it is much better. UPDATE AFTER OWNING TWO YEARS: All facets of the original review stand. No new issues have emerged, and not a single warranty claim. No problems with this vehicle whatsoever, and it handles heavy snow extremely well.
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- Reliability
Good Overall But Could Be Better
I now own a 2017 Toyota Highlander Limited AWD V6 and I am sorry that I traded. The new Highlander has a more powerful engine and an 8 speed tranny but the performance is totally lacking. I have two major frustrations with the new Highlander; the Smart Cruise Control and the Start Stop Feature. You can not turn off permanently the Start Stop feature...you have to push the off button everytime you start the car and secondly the new Smart Crusie Control is too sensitive. The cruise control sees cars/trucks in other lanes and will suddenly brake hard and this can cause an accident if you arent expecting this. I just could not contine to drive the 2017 Toyota Highlander. I traded it for a 2018 BMW 3.5i X5 SUV. The best decision I have made in a long time. The Highlander just did not have any performance, it lacked acceleration and the handling for me was just scary. The BMW X5 was a big step financially but well worth the extra money. All the things in the Highlander that drove me crazy; poor performance, poor handling, the worst GPS/Infotainment System of any car I have owned, severe blind spots/ outside rearview mirrors. The BMW X5 has superior performance, the handling is precise and predictable, the transmission is excellent. The GPS/Infotainment System is the best in ever catogory. The Highlander is a good family hauler but I would not put my family in it as I am afraid the steering is going to cause an accident as it is so sloopy. The only thing I miss on the BMW is all of the storage that the Highlander had. I look forward to getting in the BMW and going to work and I can not say that about the Highlander. If you are an average driver and want a good SUV the Highlander will probably suit you. If you are looking for something more refined then I highly suggest you look at the BMX X5.
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- Performance
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Review of first 6 months.....
Ordered a to-be-built 2014 Limited in late February, 2014 and took delivery 3 weeks later. Alumina Jade Metallic (green) over tan/almond leather interior. Came from a 1997 Camry LE (186k miles) and a 2003 Honda Pilot (177k miles). I had been long researching the former Highland and current Honda Pilot. The Pilot is too boxy and I grew tired of all the hard plastics (though they do keep well with kids)> The former Highlander IMO was a little to soft for me in interior design. Let me just say that I absolutely love this vehicle.