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Used 2021 Toyota Highlander Hybrid Consumer Reviews

4.1 out of 5 stars
55 reviews

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4 out of 5 stars

A great car…with just one issue.

Tier1 , 08/23/2021
updated 02/24/2023
2021 Toyota Highlander Hybrid XLE 4dr SUV (2.5L 4cyl gas/electric hybrid CVT)
31 of 31 people found this review helpful

I’ve had my Highlander Hybrid XLE for two weeks. I love the car! It has all of the features that I wanted , rides smooth and I’m getting over 40 mpg in mostly suburban driving. The first thing I noticed when I left the dealership was the car had only 6 miles on the odometer and the gas gauge was slightly over the Full mark. But the dashboard read 392 miles to empty instead of the almost 600 miles per tank that the car is rated for. After driving 100 miles the distance to Empty is 342 but the gas gauge still is at the Full mark. I looked on-line and saw that many Highlander Hybrid owners are complaining that although their tanks are rated for 17.1 gallon capacity, they can only put about 12 gallons in their tanks which limits their driving distance….and is far less than Toyota advertises. In fact, a lawsuit has been filed in California. Apparently there was the same issue in the RAV4 Hybrid and Toyota is correcting the affected units. If there wasn’t this issue I’d give a strong 5 Star rating because it’s a outstanding vehicle.

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5 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars
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4 out of 5 stars
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4 out of 5 stars

Great AWD Hybrid Vehicle

Will K., 04/12/2021
2021 Toyota Highlander Hybrid XLE 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
27 of 27 people found this review helpful

We like this vehicle. It is more solid and heavier than the Camry Hybrid we traded and has AWD. However, the wind does impact your fuel mileage more than the Camry. Our first three trips were during the winter with temps well below freezing which impacted the fuel mileage - we averaged 29 miles/gallon. Not a good number for a vehicle which advertises 35. We have not taken a trip in warm weather, but the current local mileage (city & highway mix) is 33.5. The AWD is fantastic. We monitored it while driving on our snow covered road and it worked great. In fact, better than our AWD Subaru.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars
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4 out of 5 stars
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5 out of 5 stars

2014,,,2017,,,,2021 Highlanders

huntzinger, 05/08/2021
updated 05/16/2022
2021 Toyota Highlander Hybrid Platinum 4dr SUV (2.5L 4cyl gas/electric hybrid CVT)
26 of 26 people found this review helpful

I have owned 3 Highlanders. The 2014 and 2017 got about 20 mpg. The 2021 is a hybrid and gets 35 mpg. Plus, it is a much better ride than the earlier 2 vehicles. The hybrid only costs about $1,200 more than a regular highlander. It should pay for itself in about 3 years.

Safety
5 out of 5 stars
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5 out of 5 stars

2021 highlander XLE hybrid AWD

mrrossr, 05/22/2021
updated 05/25/2023
2021 Toyota Highlander Hybrid XLE 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
60 of 62 people found this review helpful

After reading almost all of the reviews for the 2021 Highlander hybrids I am wondering if I am driving the same 2021 Toyota highlander hybrid they are rating. I purchased my Highlander hybrid 3-15-21 and have 1325 miles as of 5/22/21 mostly city driving but using several of the local freeway driving at 65-70 mph. I have been averaging 44.2 mpg using ECO mode around the city and freeways I have nothing but but great things to say about my Highlander except the engine is a bit noisy when you hit the gas but there are trade off's in any situation if you want to save gas. It appears I must be lucky because I have not had any of the issues several of the other drivers are having. Very Happy Highlander hybrid owner.

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4 out of 5 stars
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5 out of 5 stars

Country Roads, Take Me Home

Gerald Moore, 04/26/2021
updated 10/31/2023
2021 Toyota Highlander Hybrid Platinum 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
40 of 41 people found this review helpful

If you drive on twisty two lane roads in moderately hilly country and encounter very few stop lights you can get far better than the EPA rating. Perhaps 3-4 mpg better. There is only one stop light in the county I live in. I live out of town on roads without painted lines. With only a couple fill-ups so far I'm absolutely amazed at the gas mileage. The car rides smooth, is a joy to drive and is not noisy at all. The people complaining about engine noise and lower than expected milage must be talking about high speed interstate travel which I rarely ever encounter. Update: I've make a couple long trips on interstate. Interstate mileage is 38 mpg. My typical local milage has been 39 to 41 mpg per tank. My other car is a 2028 Mazda cx-5, Can't believe that I think the Highlander handles better. Maybe I need new tires on the Mazda? 5000 miles so far and I love my Highlander. 2/23/22: Really nice. Smooth, gliding ride, handles turns unexpectedly well. I like driving it. Perhaps more than my Mazda CX-5. Seems well made and worth the money. I don't use third row and have the platinum with captains chairs. Never need to carry more than 4. Would like third row removable. I don't like how fast forward works on podcasts, too slow. Other than that it's hard to find fault. I've had no trouble exceeding 36 mpg on every tank full. Had it nearly a year now and no problems at all. Plenty of power for me and comfortable ride. Nothing much compares if you want a hybrid SUV with some size to it. Just had my one year free oil change and check. Still loving it. It's spring and gas mileage is back up around 40 from a low during winter of 37. Update 10/29/22, year and a half owership. Had to call roadside assistance. They sent someone quickly, started the Highlander started with a jumper battery. They and re-set the error codes at the dealer. The problem was Iistened to the radio (accessory mode) for over two hours waiting on my wife at the doctor. I didn't know that you could deplete the 12V battery so quickly. Unless the lead acid battery is above a certain voltage you aren't permitted to start the car (software). I now use headphones listen to podcasts and avoid accessory mode for extended periods. I carry a small jump-start battery too. Owners should be made aware. I still love the Highlander, still getting 38-40 mpg, still quite and smooth. No other issues. 2 1/2 years ownership. All is well. At my last free maintenance check/oil change they informed me of tire wear and brake pad wear. It seemed to me that it was excessive. They said both were about 1/3 worn. I drive very conservative and use regenerative braking almost exclusively to get max mpg. Nearly all miles were local non-interstate at or below 55 mph. Miles driven was about 14,000. These findings don't make sense. At this rate I'll need brakes and tires at 45K. I've been told regenerative braking saves on brake pads and slow gentle driving saves on tires. Otherwise, though, I love the car as much as before. No other issues. Highly recommend. 10/31/2023

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5 out of 5 stars
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