Used 2018 Tesla Model X SUV Consumer Reviews
Really enjoying this car, it's something special
My wife and I have had our Model X75D for about 11 months. So far it's been great. Road handling and acceleration are spectacular, to the point that I can't bring myself to actually depress the accelerator to the floor. Front seats are super-comfortable, cargo capacity is amazing. Falcon wind doors are a hoot, and make backseat access super-easy. Things you should know? 1) It's a big vehicle 2) rear seats are just average comfortable 3) Bluetooth player is adequate, but just. On the happy surprise side, over-the-air updates are a real thing and can add real functionality. Maintenance? None required. Range? We're still getting used to the idea on long trips, but otherwise it's not a factor. For daily use just plug the thing in at home overnight once or twice a week. As others have mentioned, it's probably a mistake to think of this as just a car. It's the future and it keeps evolving even after you buy it. February 2020 update: The car is still performing perfectly. Water in a taillight was fixed by a visit from the Tesla ranger under warranty. I still find the vehicle large when trying to park, though on a road trip it is superb.
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Driving the future
I had this car now for about five months. I want to give it some time before writing this review. Generally speaking the car is amazing. I wish I lived in an area where there was a service center however Tesla mobile service has been very responsive and very helpful. The only issue is that it sometimes takes a week or two to schedule a service appointment. The acceleration, the storage capacity,And the technology are amazing. I was a former Audi lover and I still really love their cars however the model X is still ahead. Yes there are some minor fit and finish issues but when I go back and look at my Audi I actually realize that it also had them I just never looked so carefully. In the end this is the best car I have ever owned and despite the steep price tag I have no regrets and can never see myself driving a gasoline vehicle again unless they were unusual extenuating circumstances. I also love the fact that they are software updates to keep improving my car. I never remember anything like that from prior vehicles I have on. For those of you who criticize the car I urge you the first to make sure you drive it and spend some time with it because it really is different from anything you’ve driven before.
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- P100D 4dr SUVMSRP: $27,997464 mi away
- 100D 4dr SUVMSRP: $28,500492 mi away
- 75D 4dr SUVMSRP: $26,999231 mi away
Water in Trunk
First drive in rain and got puddle in the trunk. Did not know when it happened, smell in the car, after numerous calls and waiting on calls for more then 30 minutes someone tried to help. Asked to mobile service which never showed up. Took it to service, mold had started to grow. Service people just dried the trunk and returns after 4 days. Family vacation and driving in rain got the water back in the trunk. Ruined my daughter cloths for the wedding she was attending.
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Promises Not Kept
I bought the model X to replace a Santa Fe Sport which I loved. The SFS cost me $24,000 and I loved it. The Model X $100,000 and I loved the promises that the sales person gave me. First, let me tell you what I like about the car. I love the quick acceleration, The handling is excellent and the entertainment system and GPS is the best that I have had in any of the 30 or 40 cars that I have owned. That is about the extent of it. I bought the car prior to having a major surgical procedure that would lay me up for over a year. I thought the self driving would be a plus, allowing me to remain independent in my recovery. I paid for a completely self driving package which included a $3000 computer that would allow that. They told me that it would be installed in the next 6 months. After 14 months, I finally had the computer installed and it is still not completely self driving. If you allow it to take over, expect to run stop lights, side swipe cyclists and run over pedestrians. I thought that I would have free energy from my solar panels which regularly produced excess energy, but the car even when used just locally uses a huge amount of energy. The updates that were supposed to increase functionality are a joke. Instead of useful features, they send video games. I now own the world's most expensive video game system. The features that I thought would be useful such as the sentry system which records events on the car's cameras, I found kept recording events that did not happen. I would see events recorded and then take the car home, remove the thumb drive, put it in the computer and search files to no avail. I finally had an incident with a car that backed into me and left paint on the back bumper. I scoured the files to find nothing. Fortunately the damage buffed out. A recent update, supposedly allows one to view incidents on the car's computer screen, but, I will be damned if I can figure out how to make it work. Forget getting anyone to help with phone support. I used the sentry system when parking the car in a location for a week without charging capability. I left it with a full charged battery and returned to find only 20% left. Apparently, the sentry uses 200 watts which drained the battery. I barely made it home. Service is another issue. I have had to have the vehicle serviced numerous times. After a horrific experience at the service center, I have opted to have services done through the mobile service. It is a nice convenience, but not the most knowledgeable technicians. The wait time has decreased to about a week, but I have just rescheduled a repair for the third time. I had a key fail. Put in a new battery and it still did not work. The first time I had two repairs and the tech forgot to do the key thing. The second time, he called me to let me know that he was on his way. During the call, he developed uncontrollable coughing. He reassured me that he was not sick. Folks, we are in the midst of a pandemic. So...the car now languishes in the garage. It does not serve the purpose for which I bought it. I use it now only if I have to carry more than two passengers or large payloads. I use my Corvette C8 as my daily driver. It is much more fun to drive and seems to be much more reliable. Since I wrote this review 5 months ago, a few things have changed. First, I traded my Porsche for a 2020 Corvette which is now my daily driver. Not much has changed with the functionality. I continue to be frustrated with functions on the car which stop working and good luck trying to get help on this. U tube videos are all about a year or so behind the changes and there is no phone support. My best hope is my neighbor who has had Teslas since they first came out and is an electrical engineer. Update 11/2020. It has been 2 1/2 years since I bought this car and still no full self driving.
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unbeatable SUV experience
I came from a 2021 BMW X5 and although it was better than most SUVs out there in fit and finish, it had its faults, especially with the driver profile mapping, the hydraulic suspension (always would return to mid setting and wouldn't allow lowest on highway) and how much gas it would burn through. Enter the 2018 Model X, and not just an EV with decent range, but a technology and innovation powerhouse. After selling my BMW, I was able to buy this vehicle for almost 10k less than what I spent on the Beamer. Although missing some of the newer features and the high supercharging speeds of the 2019+ models, it is definitely worth the money. No other EV can match the view from the "cockpit"- windshield glass that extends above and beyond the driver seat, allowing a unique view of God's Creation like no other vehicle on the market. Combined with autopilot, you can take long gazes out the large windshield at highway speed without risk of an accident. The back seats are well spaced and even the view from the middle row can feel very unique and special as you can recline the seat back and stare up through the top glass on the falcon wing door, as well as out of the side window. Plenty of legroom, except for the last two seats in the 3rd row, but the monopost middle row seats move forward, allowing more foot space without impeding the middle row passenger's leg room very much. Go ahead, don't be afraid of summoning the vehicle in a parking lot- but just be ready to jump into it when it gets near.. it still hasn't figured out how to stop without blocking traffic :)
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