Used 2018 Subaru Outback SUV Consumer Reviews
Great winter vehicle
STARLINK is buggy with apple I phone. The nav is tom tom software. Waze program is better. The outback is quiet, smooth, comfortable. The all wheel drive is as good as the Audi Q 5 I had. Only have 3850 Miles on it so far. only negative is the buggy STARLINK software.
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My Little Red Wagon
This Subaru is well worth the money! It has all the safety bells and whistles anyone could wish for. it is also very comfortable to drive.
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- 2.5i 4dr SUVMSRP: $8,432In-stock online
- 3.6R Limited 4dr SUVMSRP: $17,588In-stock online
- 2.5i 4dr SUVMSRP: $15,407In-stock online
Smooth and Safe
Have had our Outback 3.6 Touring for around a year now and are happy with it overall. We love the smooth six cylinder engine and the stability on slippery roads. The Touring is comfortable with many enjoyable features, however, we think a better driver's seat for long journeys could be expected at this level of trim. Our main concern is around the electrics - we have had a replacement entertainment/navigation system as it failed and more recently a recall on software for the fuel gauge. Overall, we enjoy the car and are happy with our choice.
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The Navigation System is Dangerous
The Navigation system gives contradictory prompts: the visual prompt on the screen (thick blue line) heads in one direction, the voice prompts tell you to drive in another direction. The position of the car as indicated on the navigation screen will suddenly change - jumping, for example, five miles in one direction or another, and then giving both visual and voice prompts in accordance with that new position rather than where you actually are. The system has commanded left turns where this would be either illegal or impossible. Even when working it's highly inaccurate - perhaps 300 yards or so off, which can make it useless in an urban setting. I called Subaru where the rep tells me there is no current update, and that this is not a service item. In short, the sytem is dangerous and unusable. I realize the car also support Apple CarPlay, but on a smaller and unscaleable screen. We have reverted to Garmin. I urge others who have had similar problems to let Subaru know that we can all get this fixed.
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Warning-Head System & electronics unreliable
Purchased a 2018 Outback Limited in Oct 2017. Head unit would freeze on a radio station or have no audio at all. Dealer said to "reboot" system by pulling fuse or disconnecting battery until I could bring it to the dealer to be "fixed". Took it to the dealer and had to fill out questionnaire from Harmon Kardon to diagnose the problem. This shows the scope of the issue and the lack of a solution if the dealer has a pre-printed 10 page document for you to fill out to try and figure out what the problem is. Dealer "upgraded" software. Head unit still would freeze. Had to "reboot" unit 5 times after software "upgrade". Head unit finally died, screen went black, no back up camera, navigation, blue tooth phone or audio. "Reboot" fix doesn't reboot it. But it a least flashes the head unit control illumination lights about every 45 seconds just to annoy me and let me know it is still dead. Another great feature is when road hazard flashers are on and you lock the doors, doors can only be unlocked by pulling the key from the fob and manually unlocking the doors. And this sets off the alarm. Dealer originally told me this is a safety feature. What kind of safety feature is to disable the fob and electronic door unlock when hazards are on? So when you are stuck on the side of the road, in the dark, it is safe to only unlock the door by fumbling with the manual key. Had recall for fuel gauge, which stated gauge and "miles to empty" information aren't accurate. No fix available, solution is to not let gas tank go below 1/2 full. For a $40K car, it is a joke. This is my first and last Subaru. Check other reviews, head unit sucks.
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