Used 2013 Subaru Impreza Hatchback Consumer Reviews
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Good winter driving
Overall happy with purchase. Great for driving in snow. Responsive CVT. Handles very well at all speeds and while turning. Nice quality sound from stereo system . Good rear visibility compared to many cars these days. Car does sit too low to the ground, often scraping snow on streets with the undercarriage, and bumper scrapes while going up/down driveways. Hatch is a bit low on space, especially if using cargo cover. Fuel economy stated by manufacturer is overly optimistic. After owning this car for 3 yrs I would say I am still very satisfied with the way it handles in the snow. Definitely less shoveling than in a car without 4 wheel drive. The bluetooth is miserably bad though. Paint chips too easily. Inside of the car is rusting already at seatbelt anchors and seat anchors. This is partially due to snowy/salty winters here, but maybe the design can be improved? The heating only comes out the front of car, and on long trips rear seat passengers have their boots in ice and snow, it doesn't melt. Can't really fit 3 adults in back seat, in fact have a hard time fitting an adult and 2 kids.
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Loved this car!
I bought this car new and never had any problems. Until I became a delivery driver. The tires cannot handle potholes well. At all. I had to change 3 flat tires. But it was awesome in snow storms. I worked at Domino's and they never closed for ANY storm. The only problem I had was the "anti-lock" breaks. Which would actually lock all the time in snow. But I trusted that car in any storm. If I had not gotten into an accident with it, (totally my fault, not the car's) then I would still have it. I miss it.
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Bluetooth is awful and not safe to operate when driving
The Bluetooth is a joke. Subaru should be embarrassed to have such terrible software in a 2013 model. You cannot upload your phonebook, the controls suck, and its voice recognition barely works right. It constantly makes errors and give you the wrong number. The sales staff at the dealer knew all about the problems and told me a bunch of crap that weren't total lies so they could avoid telling me the truth about the system. It makes Subaru look bad. Other than that, the car is great, but its a big disappointment that this flaw exists and that they try to hide it and don't fix it ASAP.
disposable at 100k
i have 5m, florida. clucth failure, transmission failure (needs replace). Shock absorbers, rear bearings replace. Burns oil, need a bottle between regular changes. service is hard to find and to schedule. Bluetooth is awful. Steel out body is thin and easily dent. Engine lacks power and combination with trany lacks torque. road noise. Who was a moron who invented locking doors protocol for scenario when you have to disengage alarm? What was good? probably just handling, stability and grip of 4wd on slippery road. Also hatchback with split rear bench was useful. Overall - it is the last Subaru i have and i had a few before. Took loaners while fixing it and 2017 is actually worse...
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my first subie!
it's hard for me to tell at this point the reliability since i've only had it for a couple days but so far so great! i was contemplating between the new vw beetle and golf, both test driven but when it came down to it, i went with the impreza and i'm so happy i did. although the interior is not as aesthetic and lacks some of the bells and whistles that vw has, i still was able to get everything i wanted and more, such as heated seats, leather, moon roof, bluetooth, upgraded sound system (crazy good for coming from the factory, not stock), etc. i feel like for what i paid, i got the best bang for my buck. i feel like subaru's reputation for reliability and safety was really what got me.