Used 2012 Subaru Impreza Consumer Reviews
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Amazing car
I must say that I am unbelievably pleased with my purchase. I have over 3600 miles on my Impreza now, and about to get my first oil change. The gas mileage going 70mph from Virginia beach through the WV moutains was 35MPG, not far from the EPA estimate. The car handles extremely well, and I never felt insecure even in torrential downpours. I could never ask for better brakes. Nothing feels cheap, the interior parts and pieces fit perfectly, and best of all there is absolutely no rattles. The only issue I have with this car, is that the stereo was far under par. But this issue was fixed with a new headunit. Even with the upgraded stock unit, it sounded horrible at any volume over 20.
Loved it at First, Then........
I was looking for small, all wheel drive car, specifically a hatchback, that would accommodate my 6 foot frame comfortably and the Impreza Sport Premium fit the bill nicely. The car is fun to drive, has as much pep as I'm ever going to need on the windy roads of New England and was very serviceable in the rain and snow. I never had an issue with the car, but did have to replace the standard issue tires at only 21,000 miles. Also at that time the front driver seat seemed to wear more than I would consider normal and I probably should have paid attention to that. The car now has 43,000 miles on it and one day the horn just stopped working. Also, there is a massive hole in the front drivers seat with protruding metal and plastic parts which have already ruined two aftermarket seat covers. I never owned a vehicle where the front seat was essentially useless after 40,000 miles?? Recently, I was passing the dealership where I bought the vehicle, and stopped in to see if there was a recall regarding the front seat. Oddly, all the service rep kept saying was "Do you have an appointment?" He repeated that 5 times, when I finally suggested that I am a human being, not a robot. After the whole disinterested event where they pretty much told me "tough luck and seeya later" I decided to take my car to another dealership to get the horn fixed. And I thought it couldn't get any worse. I called the other dealership, got an "appointment" a few days later for them to check out the horn. While he was writing up the service order he explained that they also offer a "complimentary" car wash, which I declined as I wash my own vehicle. While I was at the service desk, I also mentioned that I felt my front seat was falling apart prematurely and if they would check it out......, and was totally ignored. To add insult to injury, after they checked out my car they said it needed a new "steering roll connector" to the tune of $415.00!! For a horn! I declined the their generous offer and they still charged me $55.00 to check it out. I should have taken them up on the "complimentary" car wash. And just when you think it couldn't get any worse? As I am walking out to my car, I noticed a huge scrape on the corner of the front bumper. I went back in tell them about it and they suggested It was already there and that I was lying!!! I had taken a picture of the car earlier in the day to document my seat issues so I pulled out my camera phone and showed them a picture I had taken hours earlier with no scrape. They still suggested I was making it up!! I have never been more humiliated in my life! I loved this car at first but between its quality and support of its service outlets I will move on to another brand.....soon.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
- 2.0i 4dr HatchbackMSRP: $5,62768 mi away
- 2.0i SedanMSRP: $4,95079 mi away
- WRX STI Limited SedanMSRP: $15,99559 mi away
Beware of 2012 Impreza 2.0i (Base) CVT
PLEASE BE AWARE -- The CVT Automatic transmission in the Impreza 2.0i base model is NOT the same as that available in the rest of the line. It does NOT have the up/down shift function on the steering wheel. Even though it lists this version of the transmission as "CVT Auto Transmission with Manual Shift" on the order form and on the window sticker -- there is nothing "manual" about it. DO NOT BE FOOLED INTO ORDERING THIS LIKE I DID. (No 2012 Imprezas were available for test driving at the time.) There is still nothing that notes this in ANY of Subaru's online website nor in any independent review that I can find.
Oil Consumption
Update on previous review (see below). It took over 2 years but Subaru finally agreed the car was burning oil. They replaced the engine block. Since then it has burned less oil, but still does consume more than I would expect. Still occasionally get other warning lights/sensors that have to be checked. We've put far too much time and effort into a 4 year old car with only 35,000 miles than we should. A real disappointment from Subaru. As I said in my earlier review, my 2010 Forester has been AWESOME!!!! I've only had to do normal maintenance on that vehicle (fluids, filters, brakes, tires). Subaru got it right on that car!!!! We bought the 2012 Impreza after our 2004 was totaled. We also own a Forester and have owned 3 others. We have had check engine, oil pressure, and low oil warnings 7 times in two years. In particular, we've had low oil 5 times within the past 7 months and only 7,000 miles. The car is definitely burning oil. Dealer agrees it's burning oil and is not leaking. It doesn't leak "enough" and is considered to be "normal" by the service manager. As a 25 year Subie owner, I am EXTREMELY DISAPPOINTED in the vehicle and Subaru's inaction. I doubt we'll be another Subie- but I do LOVE my 2010 Forester (before the engine change!!!)
- Performance
- Interior
- Comfort
- Reliability
Great AWD, some annoying weaknesses
Bought this because I needed AWD, but didn't want a truck or an SUV. When conditions make AWD necessary, I love this car. Other times I like it a lot, but there are several things that keep me from loving it. See my suggested improvements for these comments. If you need AWD, this car has very few competitors in its price range. Of the 4 cars I own, when weather is bad, everyone wants to drive the Impreza.