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Used 2021 Subaru Crosstrek SUV Consumer Reviews

4.4 out of 5 stars
77 reviews

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2 out of 5 stars

Transmission Failed

Don’t Love My Subaru, 12/01/2020
2021 Subaru Crosstrek Sport 4dr SUV AWD (2.5L 4cyl CVT)
50 of 52 people found this review helpful

Owned my new Crosstrek 2.5 Sport Model for 2100 miles and transmission has failed. Car started lurching and you could feel CVT chain not engaging properly. Problems start to happen after driving for an hour or more once transmission warms up. Subaru dealer has no ordered new transmission. This is a big fail as Subaru has knowingly sold these vehicles with faulty transmissions that carried over from Ascent and Forrester and Outback. Otherwise no other issues, but my confidence in the brand as a first time owner is shaken.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Excellent Value & Best AWD System

Monty Fowler, 12/11/2020
2021 Subaru Crosstrek Sport 4dr SUV AWD (2.5L 4cyl CVT)
62 of 65 people found this review helpful

We've had our 2021 Subaru Crosstrek Sport for a week now. What a great little crossover! Comfortable, spunky, very capable off-road, tons of cargo space with the back seats folded down, great tech, and compelling styling combine to make a tremendous value. I got $2,800 off the sticker price and 1.9% APR financing. No brainer purchase. My wife loves it and it will be her daily driver. Looking forward to taking it on road trips. If you are looking for a small crossover with solid road manners and the ability to handle some light to moderate off-road work, then be sure to add this one to your test-drive list.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Excellent initial quality

Rick and Teri, 10/08/2020
2021 Subaru Crosstrek Sport 4dr SUV AWD (2.5L 4cyl CVT)
71 of 75 people found this review helpful

Drives like a dream. Lane departure works well. 2nd vehicle with Distance Pacing Cruise Control . I’m a fan. Very smooth comfortable drive. Love the transmission. 2.5 liter Boxer Engine very gutsy.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Rating based on an accident experienced

Sarah A. , 05/02/2021
2021 Subaru Crosstrek Premium 4dr SUV AWD (2.0L 4cyl 6M)
36 of 38 people found this review helpful

My car was parked on the street between a 2021 Ram Cargo van (a really large commercial vehicle), and a small Toyota Matrix. In the midst of a police pursuit (I live in Los Angeles), a police car crashed into the van in front of me, destroying it completely and breaking its two front tires, causing it to crash *onto* my car, which made my car crash into the Toyota behind me. LET ME TELL YOU, for the severity of the accident, my car, while it sustained front and back end damage, could have been ***so much worse. *** Any other car of its size would have ended up like an accordion, but even the coffee in my cup holder didn’t spill which amazes me. I am posting this review as a testament to the fantastic framrwork of Subaru, specifically my 2021 Subaru Crosstrek.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Amazing value

Jason , 05/11/2021
2021 Subaru Crosstrek 4dr SUV AWD (2.0L 4cyl CVT)
15 of 15 people found this review helpful

In contrast to other reviews we have the base convenience model with eyesight. The smaller engine provided more than enough power for every day driving. This vehicle impresses for the price offering a unique look, a stellar AWD system and excellent quality. Depending on how it holds out long term wouldn’t be surprised if we remain loyal to Subaru.

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