Used 2020 Subaru Ascent Consumer Reviews
Used Ascent for sale
Family Adventures Galore
Root, 12/06/2019
2020 Subaru Ascent Limited 4dr SUV AWD w/7-Passenger (2.4L 4cyl Turbo CVT)
35 of 37 people found this review helpful
Love this vehicle so much! Took it through a blizzard and the manual transmission option and AWD with All Season tires was amazing. The handling is great, especially for a car that fits 7 people. The space to move is really nice, and my 6'4" husband can easily sit in any seat in the vehicle. The gas mileage is less than ideal, but absolutely worth it for the amount of safety features and handling this thing has. It's my first Subaru and I'm looking forward to all the adventures we get to take it on.
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Great SUV except for low speed acceleration
John D, 06/02/2020
2020 Subaru Ascent Touring 4dr SUV AWD w/7-Passenger (2.4L 4cyl Turbo CVT)
15 of 15 people found this review helpful
We purchases a Touring Edition in January 2020, but due to the corona virus situation, the SUV has accumulated less than 1,000 miles so far. My only complaint about this car is a hesitation that occurs when accelerating from a stop. When engine speed reaches approximately 2,000 rpm, there is a noticeable loss of power, and the car will no longer accelerate. This can be disturbing, especially if accelerating up an incline. Pressing the gas pedal will result in an immediate power surge and the car will leap ahead. My concern is that this hesitation problem will result in (a) another car rear - ending me, or (b) me rear-ending a vehicle I am following. I'm fairly certain the problem is caused by the simulated transmission shifts that Subaru has installed in response to earlier customer complaints regarding its CVT transmission. I have contacted both the dealer and a Subaru representative, and was told that no measures are being taken to address this situation. Other than this, I am finding the Ascent to be a very fine vehicle.
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2020 Subaru Ascent for sale near you
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- Premium 4dr SUV w/7-Passenger Convenience PkgMSRP: $21,990In-stock online
- Limited 4dr SUV w/8-Passenger Technology PkgMSRP: $22,325In-stock online
- Limited 4dr SUV w/8-PassengerMSRP: $21,590In-stock online
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2020 is not clear of 2019 defects
smoky_mountains, 08/31/2019
updated 09/03/2020
2020 Subaru Ascent Premium 4dr SUV AWD w/7-Passenger Sporty Pkg (2.4L 4cyl Turbo CVT)
146 of 166 people found this review helpful
Updated. What a letdown this brand new car was! Endless quality issues with shaking/vibrating middle seats to squeaks and rattles throughout the cabin and now all failing transmissions reported by hundreds of people. I owned 4 Subarus over the years and Ascent on paper is a perfect vehicle for us. 7 seats, offroad, symmetric AWD. We test drove it for 1.5 days driving it on highways and local roads. We have been impressed with low-end torque it takes off from stop really well. Fairly quiet at low speeds, comfortable seats. Problems appeared at 70 mph - noise from wind and tires, vibration in the middle seats that kids complained about, crickets in the dashboard, rattle in the headrest. Car had 16 miles on the odometer - brand new. We have looked at the gaps in the sheetmetal panels to see if that is the source of wind noise, indeed uneven gaps on the front passenger door and hood. I must say that quality Ascents do exist and probably a majority of Ascents are good. Two that I have tested 2019 and 2020 were far from quality. Reason I am writing here because Edmunds is independent from a manufacturer. If you go to Subaru forums and discuss the Cons of the Ascent openly, your reviews will be removed and you will be banned by Subaru Ambassadors. It happened to me, they claimed I was a spammer from another brand, there many reasons to ban people. I use the same id on every forum and have nothing to hide. Be aware that forums are no longer true source of knowledge that they used to be 10 years ago when they were bought and now they are sources of advertising revenue and heavily moderated by the advertisers and you will not get the true picture there if you are deciding about your next vehicle. Consumer Reports, Edmunds are great sources indeed and Consumer Reports did get an excellent Ascent with zero issues. It pains me to see that even trusted Japanese brands are relaxing Quality standards. Our 2014 vehicle is quieter than 2020 that we also tested.
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All good......but!
Kevin L., 01/10/2020
updated 07/10/2024
2020 Subaru Ascent Limited 4dr SUV AWD w/8-Passenger (2.4L 4cyl Turbo CVT)
24 of 26 people found this review helpful
Overall a great SUV with plenty of room and comfortable ride. Purchased the Ascent mainly because of great reviews, the Subaru name and the overall look. Decent acceleration but fairly loud noise from engine. When car is cold there is a loud whine in engine that goes away once the engine is warm. Dealership claimed the engine whine was a bad transmission (3,000 miles) and replaced it. Whine is still there and vehicle seems to hold back until engine warm. Dealer now says it is normal. Said oil in transmission has to get warm Brakes did not feel normal when applied abruptly. Dealer resurfaced brakes and brakes now ok. Tires wore out at 20,000 because they used cheap “soft” tires Gas mileage is not good especially around town, maybe about 14mpg. Occasional hesitation from a full stop. Hard to believe the limited model does not have rain sensing wipers.
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An unfortunate purchase
Ryan , 03/06/2020
updated 03/09/2021
2020 Subaru Ascent Limited 4dr SUV AWD w/7-Passenger Technology Pkg (2.4L 4cyl Turbo CVT)
44 of 49 people found this review helpful
Three months into ownership and we're experiencing what we've come to find out is a known issue with this particular car and motor, oil dilution, which leads to a dreadfully potent fuel smell both inside the cabin and outside the vehicle. UPDATE: Subaru replaced our vehicle with a new Ascent and the new one still exhibits the same fuel smell characteristics as the one they replaced. Subaru has built fine cars in the past but their new ones are riddled with problems. Stay away unless you like rolling the dice.
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