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Used 2019 Subaru Ascent SUV Consumer Reviews

3.5 out of 5 stars
191 reviews

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1 out of 5 stars

Problems right out of the Lot

James1234, 04/06/2019
2019 Subaru Ascent Limited 4dr SUV AWD w/8-Passenger Technology Pkg (2.4L 4cyl Turbo CVT)
90 of 96 people found this review helpful

Waited a year to buy this vehicle. I was debating between the Subaru Ascent and Honda Pilot, and I chose the former because of how it drove and the 3rd row space. Right out of the Lot I drove to my brothers house to show him the vehicle. I pull up and he tells me he hears a little squeak from the brakes. I figure the car just needs to be driven a little bit more and broken in. After a week I had driven 500 miles and the squeak was significantly louder. I was also experiencing a drag on the vehicle. When I took my foot off the accelerator the car felt like it immediately had drag. So I checked the average mpg and it was 15mpg! I drive like a senior citizen so this was a shock because the advertisement said the vehicle does 26/highway and 22/city. I even took the car on a trip for 250miles all highway on cruise control at 75 miles per hour and the car only averaged 21.9mpg. I called my Subaru service and they told me to bring the vehicle in and they kept it for a day and a half. When they got back to me they said there’s nothing wrong with the car. I asked about the mpg and they said I have to let it break in a little bit more. I’ve also been using all premium gas just in case it was the problem. Now the car has 1800 miles and I’m averaging 18mpg city and the squeaky brakes are still there. I also used the xmode for the first time yesterday and that’s kind of funky as well. The car has clicking noises when trying to go downhill with the mode on and I can’t seem to get the car moving. Gotta set another damn car appointment! It’s a brand new car that I’ve finally spent money on to get the works like leather seats, moonroof and a nice trim and this is my luck.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
1 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

Transmission needs replacement at 5500 mls. Update

Unhappy on the Coast, 07/16/2019
updated 07/19/2021
2019 Subaru Ascent Premium 4dr SUV AWD w/8-Passenger Sporty Pkg (2.4L 4cyl Turbo CVT)
18 of 18 people found this review helpful

Like others, we bought a new 2019 Ascent in the fall. Had a great 6 months with the car. Then, the engine started to squeal. Though complaints are all over the web, subaru corporate apparently denies to the dealers' service teams any information, so they couldn't replicate the issue and put us back on the ro ad. A few days later, the car died at highway speed, and now needs an entirely new transmission. Subaru needs to get its QA in hand, and quickly Update: years later, more problems. Fuel pump replaced. Drivers window mechanism broken. .

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
1 out of 5 stars
Interior
2 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

Do Not Buy The ASCENT!!!!!

A.P., 05/01/2019
updated 11/04/2019
2019 Subaru Ascent Premium 4dr SUV AWD w/7-Passenger Sporty Pkg (2.4L 4cyl Turbo CVT)
64 of 68 people found this review helpful

I have now owned the nascent for 52 weeks. It has had to go back to the dealer 25 times. Which means on average I have to take it in every other week. This is the worst vehicle I’ve ever owned. Please save yourselves the trouble and get something else.

Safety
5 out of 5 stars
Technology
2 out of 5 stars
Performance
1 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Impressive test drive

Fergie, 06/15/2018
2019 Subaru Ascent Limited 4dr SUV AWD w/8-Passenger Technology Pkg (2.4L 4cyl Turbo CVT)
133 of 143 people found this review helpful

As the mother of five, I attempted to down grade to a sedan last year. I realize now that I’m not able to downsize yet, & need a three row AWD SUV with fuel efficiency to haul me & my tall children. After doing my research I narrowed it down to the Ascent & Atlas. After test driving the Ascent today I think am sold. Acceleration & steering was responsive & enjoyable. The height of the vehicle was nice without feeling like I was driving a truck. My 5’11” daughter & I assessed the second & third rows as well. The headroom in the third row was tight; in six foot & my head touched the ceiling in the third row. Second row was ample. The legroom in the third row was fine with adjustments to the second row’s position. Reclining the second row was a nice surprise. Although I wouldn’t recommend it with any tall occupants in the third row, it was really comfortable, nice looking out the panoramic moon roof. I was very comfortable in the driver’s seat, and really liked the seat extension for my long legs. I felt the dash & dials were well placed. I really liked the local speed limits posted on the center dash next to the actual speed. It seems as if Subaru really paid attention to detail, right down to the double USB Ports for each row of seating. I’m going to return to test drive again & place my order. Kudos Subaru for creating a family cruiser that pleases everyone in it.

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4 out of 5 stars

Subaru Ascent still climbing to the summit

Paul, 07/11/2018
2019 Subaru Ascent 4dr SUV AWD w/8-Passenger (2.4L 4cyl Turbo CVT)
97 of 104 people found this review helpful

Own the 2019 Subaru Ascent Touring, blue in color, for about a week now. Pre-ordered and after a 90 mile test drive upon arrival, did the paperwork. Overall the Ascent is an excellent re-do of the Tribeca to be market competitive and a class leader NOT a redo for the Subaru loyal. This is good and bad. First the head scratchers: no struts to hold up the hood-this is a big hood to the engine compartment. Is this a weight issue or just cheap? Back of the leather seats you can see zippers! Uh? For a car this expensive JC Whitney sells better seat-covers than this. Subaru markets the Ascent with the Barkley family (dogs). But if you fold down the third seat no dog cover to protect the very cheap back cover of the seats. Dog claws we’ll tear this up. Oh, and forget about folding down the captains chairs. They are uneven in addition to the cheap covering on the backs. Subaru provides a panoramic sun roof! Don’t open your windows if you keep the sun roof closed. The air coming through the windows will cause the sun- protection covering on the sun roof to buffet/flap and scare the poo-poo out of you. In fact it’s so loud you can’t talk and with such a poor design the cover will rip off overtime. The engineer who designed this should be let go. There are likely reasons why this was done but it’s cheap, very cheap. If your tall you’ll be very pleased the drivers seat as it provides you leg room and many adjustments. However, you’ll be upset that the telescoping wheel doesn’t extend far enough. It’s about two inches shy of comfort. Love the driver power adjustable seat but if you’re a front passenger the power seat is limited in adjustment. Subaru in all their models and trim levels forgets about the front passenger. Come on Subaru - think! As a family hauler, this is a major mistake for Subaru to make. Make sure you can live with this. All of the above we decided we could live with. Overtime my opinion may change. The vehicle itself drives beautifully. Very quite. Luxury competitive. Concerned about power? Don’t be. Plenty of torque pull this big Subie up the mountains with power at highway speeds. Mileage as advertised on regular fuel. We compared this Ascent to Honda Pilot, Toyota Highlander, Ford, Mazda, etc. and feature for feature and Subaru AWD record for safety —the Subaru even with the flaws above won out. Third row will manage a young teenager for medium length drives. But a bit short on head room. As mentioned overall an excellent vehicle especially compared to other makes. But if you’ve owned many Subaru’s as I have, you’ll pay to accessorize your Subie Ascent for adventures in soft roading before you can “just go”.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
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