Used 2019 Subaru Ascent SUV Consumer Reviews
Used Ascent for sale
CVT transmission failure
Chris, 12/01/2018
2019 Subaru Ascent Limited 4dr SUV AWD w/7-Passenger (2.4L 4cyl Turbo CVT)
213 of 223 people found this review helpful
As a follow up to my prior review the car is getting a new transmission. We have been told that there are 30 transmissions coming from Japan. Estimated arrival is not until at least December 22nd and it is estimated to take at least a week to install the new transmission. Car has been out of service for three weeks. Car has 5,000 miles on it. Unless Subaru has addressed the issue with the slipping CVT chain, installing a new transmission is a band-aid approach and risks having the transmission fail again at 10,000 miles.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Transmission Issues
Alexa, 12/09/2018
2019 Subaru Ascent Limited 4dr SUV AWD w/8-Passenger (2.4L 4cyl Turbo CVT)
140 of 148 people found this review helpful
We have had the vehicle for 2 months and have had I serviced for the transmission twice already. On several occasions when turning on the vehicle, there is the RAB light, no eyesight, check engine, check transmission, check at oil temp, check owner’s manual. On the first visit, we received the vehicle within 2 days and they said they could not locate the issue and they believed it was a bug. On the second occasion, they kept my vehicle for 2 weeks stating the part needed to be replaced was the “bell-body” and the part was back ordered. We have since received the vehicle back and within one week we have had a reoccurrence of the issue THREE times. I now have to take the car back in for a third time in 2 months.
- Performance
- Interior
- Comfort
- Reliability
- Value
2019 Subaru Ascent for sale near you
Showing 3 of 57 listings
- Limited 4dr SUV w/7-Passenger Technology PkgMSRP: $27,59047 mi away
- Touring 4dr SUV w/7-PassengerMSRP: $17,2912 mi away
- Touring 4dr SUV w/7-PassengerMSRP: $21,3472 mi away
See all 57 listings
Ignition and Lights issue
snig, 11/30/2018
2019 Subaru Ascent Limited 4dr SUV AWD w/8-Passenger Technology Pkg (2.4L 4cyl Turbo CVT)
74 of 78 people found this review helpful
The ignition has been cranking up like an old car. It happened twice for now. The second time it happened the engine did not start and it showed check engine light. The service said they cant replicate the problem so they had to do nothing. Is this happening to anyone else with the new ascent? The headlights are staying on for the whole time of the ride. The setting is in auto. I tried to change the settings but its the same. Before this happened I witnessed a "malfunction" kind of situation. Like the headlights turning on and off several times in just a few minutes. (Even though I was driving I witnessed it because the console lights have also changed its intensity. - the console lights are less intense when the lights are on and vice-versa). In the picture you can see the sun is opposite the car (shadow) and yet the lights are turned on! This is really annoying facing problems with the brand new car.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Subaru has some work to do - transmission is junk
N. Smith, 06/12/2019
2019 Subaru Ascent Premium 4dr SUV AWD w/8-Passenger Convenience Pkg (2.4L 4cyl Turbo CVT)
19 of 19 people found this review helpful
I have to say that I am very disappointed with this car. I purchased a Subaru for its safety, reliability and known to "last a LONG time". I'll give them credit for the roominess and power but that CVT transmission sucks! It's currently in the shop being looked at for the 2nd time. The transmission didn't seem to know how to react to hills. It would shift down really low when it wasn't necessary, but the time it would get to the top of a hill the RPM would be on 3-3.5 and made the car sound like it was going to blow up or something. The first time it tore up I just started it up and all the dash lights were lighting up like a Christmas tree and beeping like crazy. Got it towed in, the tech found that the wiring harness that goes from the engine to the transmission connector had been broken during assembly so they replaced the whole harness. 2 days after getting it home, it done the same exact thing again! So now they're saying they don't know what's going on with it but they will keep working on it. I'm seriously thinking about trading it in for something more reliable. Brand new car shouldn't be giving this much trouble and it just hit 11,000 miles. Would be great if Subaru had a comparable vehicle with the Ascent! Until things get figured out, I will be driving a loner car 😞.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Picked up in Oct 2018 and having issues already
Laura C., 01/25/2019
2019 Subaru Ascent Touring 4dr SUV AWD w/7-Passenger (2.4L 4cyl Turbo CVT)
80 of 85 people found this review helpful
I am a Lexus RX owner and albeit I had issues with Lexus never when the car was just out of the dealer as I had with this Ascent. I was weary of buying a first model car, but I thought it was Subaru how bad can it be. Mind you I received the car in Oct 2018 and I had it parked in the garage for almost two months as we were out of the country often so the car was stored. However, just a couple of weeks ago on our return we started to use our new almost $50,000 vehicle. We noticed the freeze alert was coming on. Ok we looked up the reason and read it was triggered by outside temperature well it dropped below 37F. Mind you the roads were dry and no precipitation. We were now on the highway, within the speed limit and the car started jerking and the wheel locking. I looked over at my husband and he asked what was that. We continued to drive no reducing speed changing lanes and this continued. At this point in time this became a clear safety issue and decided to turn back and return home, with caution, to park the car and call the dealer to take it in. Car went into the shop 16 Jan 2019 and crickets. They have no idea what is going on, the service told me their mechanics have not yet been trained on the Ascent all they know is the number of USBs and that they downloaded all the computer information and sent it to Subaru for analysis. So now I wait while my $50,000 lemon sits in the dealers service. I have looked into the NYS Lemon Law for new vehicles and will be filing a complaint with Subarau of America and also the NHTSA. I have read some similar postings on this forum and unfortunately I think some of us ended up with costly lemons. TBC.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value