Used 2009 Saturn Outlook Consumer Reviews
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Problem mobile......
I have been a loyal General Motors customer but that might have to change after owning this vehicle. I really like the design of this vehicle inside and out. My main complaint is that it has major problem after major problem. The only good thing is that so far everything has been under warranty. The first thing to go was the rack and pinion at 30,000 miles. At around 35,000 miles the right strut started leaking and had to be replaced. It started leaking again at 60,000 miles, I dont know if its bad luck for me or a design flaw. The next thing to go was the water pump at 50,000. Finally at 68,000 miles the transmission went. Thankfully it was still under warranty (with only two months to spare) and the dealership had to replace 3rd, 5th and reverse gears. Overall this has been the most unreliable vehicle I have ever owned. I would never recommend this vehicle to anybody. All owners appear to have the same main problems and I cant believe General Motors doesnt offer some type of buyback program as they did for the Vue.
Worst vehicle we have ever owned
This has been by far the worst car we have ever owned. The transmission was completely replaced under 50k miles (shuttered all the time). The lift gate struts broke. It over heated with thermostat problems at 25k miles. The AC randomly speeds up and slows down. The front headlamp assembly melted causing the headlights to go out ($700 if not under warranty). The dash computer went out causing the dash to go out. The remote start has never worked... dealer has never been able to figure that one out. And the kicker... the sunroof drains into the floor on the passenger side. Sometimes when it's raining and I hit the breaks, water flies from the headliner onto the dash. I will never buy a GM.
- XE 4dr SUVMSRP: $7,00166 mi away
- XR 4dr SUVMSRP: $3,99998 mi away
- XR 4dr SUVMSRP: $6,995135 mi away
Disappointment
We are very disappointed. Since I first bought the vehicle I've had a weird rubbing sound coming from the front left wheel well. It's been in at least 5 times in two years & they never could re-create the problem. When they finally did they tell me it is the traction control sys and ABS kicking in. Hmm, why is it only turning left & going down a hill? The A/C system is awful. Sometimes blows hot, when you want cold, takes forever to switch from hot to cold & vice versa. There is no comfortable temp. A/C controls are now wiping off (the paint/display). Now my steering wheel constantly squeaks & would cost $800 to fix. 3 out of 4 headlights went out, they had to fix some wiring, another $200
Best SUV out there
I love this SUV. I test drove MDX, Highlander, Pilot. This beast outperforms all of them in all fronts. I am very particular about every thing. This things gets good score on every thing. Interior is clean, easy, functional. Door paneling is excellent. Seat design and comfort is top notch. Better than MDX. Body fit and finish is great. Ride quality is great. Perfect balance of handling vs ride quality. Noise must be around 72 decibel at 70 miles. Curious if it gets even better with top quality tires. Back of the seat liners need better upholstery. Cup holders should have slots for mug handles, head rest position should be adjustable like BMW.
Just Don't Understand
Best vehicle my wife and I have ever owned PERIOD. Absolutely no trouble, and the dealership outstanding. Never had anything like this dealership, car was washed at no charge after each oil change, tire rotation. Still take car there for maintenance even thou they were forced to be a dealership for Hyundai, which I will never be able to purchase, because I am AMERICAN!