Used 2009 Saturn Outlook Consumer Reviews
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Yet another transmission victim!
This past May I had my transmission replaced for the second time within three years. Since May I have had to take my car back to that same shop three more times and now my starter just went on me. This car has given me nothing but grief and if I didn't owe more on it than it was worth it would have been traded in by now! I am absolutely done with GM. Unfortunately, I may be done with American cars period at this point.
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Buyer Beware
I spent 2 years looking for a reliable 7-passenger car with under 100,000 miles for under $10,000. We live in farming country and we needed a car that can go for a long time and hold our growing family. In 2016 we bought the Outlook from a small dealer around the Twin Cities area in MN. Test drove nicely, took it out on the road, opened it up, drove 5hrs home in it with no problems. Twenty-Four hours later the alternator went, we took it in to the mechanic (standing appointment, trusted mechanic) and found out that the breaks were toast, the tires were bad, the battery was nearly dead so we replaced all these things. Fast forward to November 2017, the winters in ND get COLD, the Outlook is fuel injected so we were told that we wouldn't need a block heater. I went out to start it one morning and it would not start. Had it towed to our local mechanic and turned out the timing chain was gone. If you know anything about cars you would know how expensive that chain is. My husbands a disabled war Veteran, we have 4 kids, and a very limited income so we had to wait till tax season in February 2018 to get that fixed. Fast forward to May 2018 and while in town, an hour away from home, the transmission went. Its the end of July now and the Outlook is sitting the garage collecting dust because we can not afford to put a new transmission into a car that we have already sunk over $5000 into above the price we paid for it. We still owe a years worth of payments on a car we can not drive. I regret buying the Outlook. What makes me really sad is that we own a 2003 Saturn ION series 2. It was made in America, has over 200,000 miles on it and still runs like a top. The Outlook I have learned was made in China and is crap.
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- XE 4dr SUVMSRP: $4,500170 mi away
- XE 4dr SUVMSRP: $4,400320 mi away
- XR 4dr SUVMSRP: $6,995403 mi away
TRANSMISSION NEEDS TO BE RECALLED!!!!!!!!
Sudden acceleration, hard shifting, not catching gears, slight hesitation when shifting gears is a few. It would usually work fine after pulling over and restarting the car. As time went by the car would not go out of first gear at times. It never lasted long enough to get it a half hour away to GM. I attempted to and by the time I arrived the light went off and it would be fine. Months later we had to have it towed in. AT 84,OOO MILES! two weeks later I received a call telling me what I already knew...that the 35 WAVE PLATE and VALVE CONTROL MODULE in my transmission needed replaced. Same problem EVERYONE IS HAVING w this car. Its a major flaw that needs to be RECALLED!!!!!
headlights and misfires
i bought this car new.around 20000 i started havin issues with it.since ive owned it it has been to the dealer several times.ive had 3 headlights burn out and a 4th right now.1 time they said the harness terminal melted. also i have taken it in forcheck engine light that comes on around every 5000 miles.its always seems to be the same thing.misfire on 6 2 times and misfire on 2.its sputters often but i just have to wait for the check engine light to come on again.dealership is 30+ miles away.this car has made me not want to ever buy a new car again!it hasnt ran like a new car since it has hit 20000!im now at 39000 and just waiting for the engine light to come back on.
Looks can be deceiving
This car had everything we wanted. As a family of 4 with two dogs, we needed the extra space. The interior offers lots of room with a stylish exterior. It's the sister version of the GMC Acadia, and when we purchased it in 2013 it was thousands less with the same luxuries. First, we paid way too much for it at the dealer (our own fault), and now that we are looking to trade it in we are getting horrible offers because it is a discontinued brand, despite the fact that it's loaded with accessories. I am so glad we purchased the extended warranty when we bought it. For the first three years it was in the shop at least once a year for something, each time costing us $1,000 or more. We just recently had to replace a coil pack to the tune of $800, and now we are still experiencing problems with the engine. A few months ago it started shifting weird, almost feeling like you were driving over rumble strips when the engine was around 2,000 rpms and going about 40 mph. Even though there is nothing coming up as an issue at the dealership, it still doesn't feel right and I don't trust driving it. It feels like the engine could just quit at any moment. The "chrome look" grill has started to bubble and peel away. The seating track for the second row has begun to rust and doesn't slide easily, and the DVD is touch and go. I currently am getting 13.5 mpg city and 17 highway, and even though it's great in the snow it's a gas and oil hog, most likely due to the AWD. As much as we love the safety features and spaciousness of this vehicle, it has been an expensive vehicle to own and maintain, and we would certainly not recommend it.
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- Technology
- Performance
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- Value