Used 2021 Mercedes-Benz S-Class Consumer Reviews
My favorite car
You are going to love everything about this car
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Quality car
Most comfortable and luxurious car out there.
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- Technology
- Performance
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S500 2021
Although I’ve never written a car review before, I feel it’s important to share my experience with this vehicle. Since I purchased it, I’ve encountered a series of problems, starting with a fuel pump failure that stranded me on the highway. The electrical panel malfunctioned three times, and I faced alignment issues—one was a recall, while the other was due to improper alignment. That was an ordeal itself. I was left waiting over two hours on two occasions for Mercedes to tow the car to the dealership. So much for Elite car services. Despite bringing the car in multiple times to request an inspection of the brake pads, mine you the car had less than 15,000 miles on it.I was incorrectly told that they didn’t need replacement. Eventually, I consulted an independent mechanic, who confirmed they needed to be replaced and that I had been driving on worn rotors. Overall, in just a year and a half, the car has been in for repairs seven times for a number of reasons. I have had to rely on loaner vehicles five times, each for over a week, only to find the repairs were still incomplete. In my 30 years of driving, I’ve never faced such a nightmare with a car. It’s such a shame because the car is beautiful!! Regrettably, I had no choice but to trade it in for a different vehicle, and it’s not a Mercedes!
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best ever.
This car has all the things that enhance driving. The ride is great, the dashboard presentation is overwhelming, and the size is what I wanted most.
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Best Ride Yet
We have owned at least one MB since 1998, 4 S class's one being an AMG. We have never had many mechanical issues other than the tires. Like most, I hate the run flat tires. Recently we had one flat in the driveway, it had a small nail in the middle of the tread. I called the dealership and asked for a tow as car was under warranty. The told me to drive it in since it was a run flat tire. My wife drove the 3 miles to the dealership expecting the tire to be repaired as the tires were almost new and nail was very small. She was told it HAD to be replaced since she drove on it at their request. $450+. How do you feel safe on a long trip if you can only drive 50 miles on a run flat tire and they are very hard to find? And there is no better way to travel than the 2019 S450 I now own. Best ride of any car I have ever owned and that is many. The massage seats are extremely comfortable on my bad back and constantly in massage mode. the car is surprisingly quick for a 6 cylinder in a big car. Very quiet on the interstate and floats. I have the max driver's assistance options and let them guide me down the road. I have had this on my last several cars but this is by far the best for letting the car drive itself. I am averaging 23mpg in town and get just under 30 mph on highway, which is about 10mpg better than the 2016 GL550 I traded in for the 2019 CPO S450 that only had 18000 miles on it and a late year sale made the CPO basic warranty extend to late Oct 2024 and I have the option of adding 2 more years of CPO to that for just over $5k, which I consider a bargain as even though I have had great luck with owning MB, the newer electronics and drivers assist options can only be fixed by MB and I will either decide before this warranty expires to go to dealer to buy another CPO S class before the warranty expires or buy the extra 2 years on this car. IMO, the best deal on the big Luxo cars are the CPO MB. I bought my wife a 2015 a few years ago that was low mileage, less than 3 years old and sticker was $134k as it had every option including the rear executive seating. The local MB dealer here was asking $62,900 as a CPO. So, the original owner took a huge hit and we got a like new car at well over a 50% discount and a warranty close to 3 years. It had some type of double air suspension option for $5k but drove no better than the 2019 S450.