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Used 2012 Mercedes-Benz M-Class ML350 BlueTEC 4dr SUV AWD (3.0L 6cyl Turbodiesel 7A) Consumer Reviews

3.5 out of 5 stars
13 reviews

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5 out of 5 stars

What an amazing SUV

greginnh, Hamden, CT, 10/27/2011
Mercedes-Benz M-Class ML350 BlueTEC 4dr SUV AWD (3.0L 6cyl Turbodiesel 7A)
30 of 40 people found this review helpful

This will be my third ML. Having owned 2002 and 2004 versions, I was very disappointed with the second generation ML and strayed from the MB brand for a few years. Now comes the 2012 which is the third generation and it totally blows away all previous models.

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3 out of 5 stars

The worst vehicle I ever own.

neversummer78, Huntington Park, CA, 10/04/2012
Mercedes-Benz M-Class ML350 BlueTEC 4dr SUV AWD (3.0L 6cyl Turbodiesel 7A)
26 of 36 people found this review helpful

I purchased my 2012 ML350 Bluetec back in November 2011. After 2 weeks, the first problem I had was car was pulling to the right at highway speed. After left it with the dealer for about a week, they finally realized that it was bad tire which took them a few more days to get replacement. Next, I was having problem with car loosing power when driving over a long distance or for a few hours. There is no error message on the dashboard nor that the dealer can replicate. Anyway, I start documenting them on video using my phone. They finally acknowledge but still no solution for it. Along with the car loosing power, I was getting error with PRE-SAFE Inoperative error and Ad-Blue low level

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1 out of 5 stars

Buy a Ford

suzi2007, Huntsville, TX, 05/24/2021
Mercedes-Benz M-Class ML350 BlueTEC 4dr SUV AWD (3.0L 6cyl Turbodiesel 7A)
5 of 6 people found this review helpful

Hesitates, stalls without any warning or engine light, electrical oddities, fan/blower is subpar... I have finally had it after it stalled for no apparent reason in the middle of the highway leaving me in a dangerous situation.

Safety
3 out of 5 stars
Technology
2 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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3.38 out of 5 stars

Terrible Service from Mercedes

tracy97035, Portland, OR, 01/27/2013
Mercedes-Benz M-Class ML350 BlueTEC 4dr SUV AWD (3.0L 6cyl Turbodiesel 7A)
12 of 18 people found this review helpful

In 2012 I researched purchasing either a Mercedes or Acura. I had exceptionally great service with Acura in the past but chose Mercedes and assumed their service would meet the same expectation. I was wrong. I ordered running boards over a year ago and still have not received them. I now had to take my rubber drivers side mat into dealership due to a recall and am told not to hold my breath for the new one. Mercedes called me to say I would be put on their "preferred" list...but still have not received these items and they could not give me an eta on them. Waiting over a year for parts is insane. I wonder what the future will hold when I need service/parts ordered. I looked at Acura today..

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4.13 out of 5 stars

Open DTS case for misfiring - no fix available

latette, Leesburg, VA, 12/30/2011
Mercedes-Benz M-Class ML350 BlueTEC 4dr SUV AWD (3.0L 6cyl Turbodiesel 7A)
15 of 23 people found this review helpful

Love the looks, mileage and ride of the ML blueTec, but having to drive for a mile or so, every morning since I drove it off the lot, misfiring is getting old! Upon returning it to the dealer I was told that there were numerous open complaints on the issue, but a fix was not yet available. They hope to have a fix out soon.....$57k and I need to drive a misfiring Mercedes through my neighborhood every morning.....I guess that will teach me for buying the first year of a new body style. So now I wait.......or do I start the lemon law process...time will tell...

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