Used 2010 Mercedes-Benz M-Class Consumer Reviews
See Edmunds pricing data
Has Your Car's Value Changed?
Used car values are constantly changing. Edmunds lets you track your vehicle's value over time so you can decide when to sell or trade in.
Beware of the Repair Virus
If you are interested in a beautiful looking SUV that is comfortable and will cost you more money in repairs than you have ever experienced before; then this is the vehicle for you! Here are the items you need to make sure have been replaced before you purchase one/ if they have not been replaced; plan on saving up because those dark day(s) will come. Oil cooler seals: $2500+ NOX sensor replaced if you do it yourself (1) $450 if the dealer does it over $800; note** there are two NOX sensors Shocks and struts: $2300 Air Mass Flow Sensor: $750 Regular 10k maintenance avg: $350 (always ask what is being performed) Fuel Filter: $240 Seat Belt: $750- Manufacturer defect that mercedes will not own up to. Brakes: Mercedes does not believe in rotating rotors; they replace them with the pads. What does this mean; more $$ There are probably more to come; i may find out or i may wave the white flag and try to get rid of it. I will put it to you the best way i can; i have owned a variety of diesels for over a decade including foreign diesel powered vehicles. Pass on this one; this has been a money pit compared to the 10 diesels i have owned. I have only owned this vehicle for 2 years and look how much i have spent; this is a fun vehicle to drive and has every bell and whistle; but you will pay to have the luxurious Mercedes-Benz named vehicle.
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Worst reliability of any vehicle I have ever owned
The engineers who designed the vehicle did a good job. It is spacious, comfortable, quiet, has a fantastic range on long distance drives - up to 700 miles on one tank 95 liters / 26.5 US gallons. I still love driving it after almost 7 years. You can drive 800 miles in one stretch and exit the car still feeling fresh. The strong torque of the Diesel engine with up to more than 30 mpg, the transmission working seamlessly in the background, the comfortable ride, the quietness of the cabin, the excellent seats make this a wonderful vehicle. BUT THE RELIABILITY IS TERRIBLE! This is hands down the worst vehicle I have ever owned in terms of frequency and cost of repair (see below), and these cars include 2 Jeep Cherokees when they were still made by AMC. While my local dealer is very very good, Mercedes Benz of USA and the folks in Stuttgart were of no help whatsoever. Verbatim from a MBofUSA representative: "Sorry, there is nothing we can do for you. We suggest you negotiate a real good deal with your local dealer when you buy your next Mercedes." Repairs & Parts replaced on my 2009 Mercedes ML-320 Bluetec in 6 years & 10 months and 73,696 miles light duty use. 01. Factory recall: Tail lamps, rear lights, power lift gate module replaced 9cost not known) at 5,176 miles 02. Warranty work: Noise from front end; replace right front wheel bearing at 27,670 miles 03. Warranty work: Replace left strut assembly front and replace buttons on steering wheel at 32,477 miles 04. Warranty work: Removed and lubricated shift paddles on steering wheel to fix squeaky noise at 32,620 miles 05. Warranty work: Replaced defective NOX sensor at 35,866 miles 06. Warranty work: Left rear door lock assembly replaced at 42,541 miles 07. Repair NOT covered by warranty: replaced auxilliary heater in AdBlue tank diagnosed at 49,671 although it is part of the emissions control system but NOT covered by MB emissions control warranty (read the small print); paid out of some slush fund after my vociferous complaints to MBofUSA; cost estimate almost $2,200.-; fixed problem at 50,843 miles 08. Repair: Front passenger door lock assembly (same broken part as above, different door) $833.99 after 15% dealer courtesy discount at 53,277 miles; MBofUSA refuses any consideration. 09. Repair: Noise from engine department - loose NOX sensor - tightened - no charge at 56,633 miles 10. Repair: Replace 2nd NOX sensor and EGR temperature sensor and air cleaner turbo seal at 60,028 miles; this NOX sensor lasted 24,162 miles; cost of repair $1,350.92 11. Repair Turbocharger intake shut-off motor, seals, gaskets, pipes (almost left me stranded) at 66,241 miles; cost $1,675.89 12. Repair: Bad Glow Plug Control Module at 68,9921 miles; cost $503.64 13. Repair: Oil leak in front engine area. Turbo Pipe Gree O-Ring Seal and seal on oil breather assembly black o-ring seal; oil squirted on V-belt; replaced free of charge by dealer as it was possibly related to repair #11 not performed 100%; dealer otherwise very good and VERY HONEST. Same mileage as Repair #12 done at same time. 14. Replace 3 engine mounts / support struts. They were leaking fluids; at 73,696 miles; $1,774.38 15. Replace temperature sensor upstream of turbo at 73,696 miles (as in #14); cost 737.98 Estimated cost of warranty repairs $5,000+; repairs paid by owner $6,876.80 (does NOT include windshield replacement caused by stone from passing truck or self inflicted body damage); additional regular maintenance cost incl. tire replacement $8,391.98 (does NOT include registration, SMOG check, insurance, fuel); total estimated cost for all repairs, incl. warranty work, and regular maintenance ~ $20,268.78; Days in service 2491; average number of days between repairs (does not include regular maintenance trips) 166; average number of miles between repairs 4,913. UPDATE 1: The car now has 80,750 miles on it and nothing has broken since my original review. That is about 7,000 miles without something breaking, although I did have a brief scare at about 76,000 miles when the car lost power on a long uphill portion on the freeway and slowed down to about 35 mph. I managed to pull off the road [slow trucks were using the emergency lane], turned off the car, and after about 5 minutes restarted it. It has been running fine ever since. A visit to the dealer did not show any recorded error code. About 30 miles earlier I had added fuel when the tank was still half full. Maybe the fuel was dirty and caused a momentary clogging. I still love the design and how it drives very much, it is just the reliability that I hate. But I may have gotten a particularly bad one-off example. UPDATE 2: At 80,915 m replaced defective 2 front air suspension struts & air compressor & 4 new tires as a result, new turbo inlet pipe seals, new transfer case input shaft seal, incl. C-Service $7,303. 15 unscheduled stops so far not counting light bulbs. Repl. backup camera (warranty), est. $2,400 incl. module.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
- ML550 4MATIC 4dr SUVMSRP: $8,97776 mi away
- ML350 4MATIC 4dr SUVMSRP: $7,99987 mi away
- ML350 4MATIC 4dr SUVMSRP: $10,59994 mi away
The #1 HONEST Turbo Diesel Review
We live in the hills and noticed right away the ride is more stiff this year, making it safer on curvy roads. This is a Diesel that gets up and goes, not sluggish like diesels of the past. My wife and I enjoy being in this SUV, to us the interior looks elegant. You want safety?--Get this SUV - you WILL feel safer. A/C and Heating works excellent - keeping steady temperatures. BE SURE TO GET BLACK FLOOR MATS - other colors will get dirty and look terrible very soon. We are averaging 24 Miles Per Gallon of Diesel (city and highway combined)- that is great for such a big SUV! It got more noisy after about 500 miles for some reason.
Rover and Beemer killer
Have owned the Discovery and LR3 and was ready for a change. Drove the Ranger Rover Sport, X5 and ML350. Simply no comparison. The Benz is by far the best combination of luxury, performance, safety and styling for the money. We are completely blown away by the driving characteristics and features of this vehicle. It is light years ahead of its predecesor, the ML320, which was a stubby, truck-based abomination. This thing is an E-class with some ride height and storage space. If you're considering an SUV in this price range, you must drive this car. My only complaints are the position of the cruise control stalk and the learning curve on all the features. Gas mileage is as bad as the Rover.
Great SUV
Overall this is an excellent SUV. It's got peppy acceleration, good brakes, great looks, and is very comfortable. The interior is super nice. I love the iPhone integration, backup camera, and peace of mind knowing I have airbags everywhere. This SUV has FANTASTIC traction. It can be raining and I can pull out on an uphill incline and floor it- this thing just grabs and go's! This gives me peace of mind when my wife drives it versus our car when the weather is bad. With all that being said- it's a Mercedes. Premium fuel, expensive synthetic oil changes, and all that good stuff. Its not too bad because honestly all cars are expensive if you go to a dealer. Find a good Indy mechanic good with euro cars and you'll be fine! I had a Timing chain replaced at 80,000 miles- was told it may have needed this because perhaps the previous owner may not have changed there oil like he should have.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
2009 Mercedes ML350 4Matic
I brought one with 150k it’s been six month since I had owned. This car drives smoothly especially on the interstate for road trips. Gas mileage it’s not bad at all I get 19/22 mpg on the freeway. The trunk is huge with enough space also you can fold down the back seats. The rear view camera comes in clutch for this suv, navigation system works fine for a European car.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
2010 Bluetec
Purchased 2010 Bluetec in May 2010, so far we have been very happy with the vehicle. We have just about all of the options on the vehicle, including the P1 and P2 as well as lighting. While it has taken a little bit of time to get used to location of some of the switches, we have not had any issues at all and the mileage has been phenomenal. We have ranged from 26 mpg to 30 mpg, with an average of about 27 mpg. The rear seat has plenty of room and the storage in the back is excellent. Really fits about exactly what we need for a short vacation or taking the golf clubs with us. The vehicle performs well, accelerates just fine into busy traffic and is relatively quiet.
It's about time.
I have worked for Mercedes for over 10 years. Always known it's the safest car in the world and the craftsmenship is A+. Finally I leased one and even more excited then I could have imagined. There is no one noise at 80mph+. The stereo system with over 600watts is awesome. The suspension system with the upgrades to agility control cant be beat. It even almost makes sharper u-turns than my motorcycle. The Nav is hard drive based and is almost immediate when using. The voice control system is awesome and can even be tweaked to understand people with accents, like my wife who is from Romania.
Does anyone else notice these issues?
I own 3 Mercedes Benz's. A 2006 S500 with 120,000 miles, a CLK550 with 50,000 miles and the 2009 ML350 with 53,000 miles. Out of these 3, the first 2 are manufactured in Germany. The ML is made here in the USA. The first 2 get 24-27 mpg on a long trip. The ML350 gets around 20mpg. Heres the issues. The ML is not made as well as the other 2. It has had rear hatch issues, sunroof issues (just had to replace the switch on the sunroof, cost almost $1,000) and multiple other very minor issues that always seem to cost between $500 and $1000. The cover of the drivers rear view mirror popped off. Everything functioned, but the cover would sometimes pop off in the car wash. Cost to repair $630.
Luxurious, fun to drive and practical
Exceptional fuel economy. Ride is exceptional, engine and transmission work very well together. Lighting is great. The Harman Kardon sound system may be the best in any auto. Pulls our 27' Travel Trailer with authority, and is in control even in emergency maneuvers. Off-road prowess was a surprise - it moves easily through the tough stuff that has Jeepers scratching their heads and breaking out their winches. Warranty is comprehensive. Service is essentially identical to the gas-engined variety - no surprises there. Recently drove a 2016 ML with the 2.1 twin turbo 4 cylinder and definitely prefer our 3.0 V6 TurboDiesel. This car is hard to fault. UPDATE Sept 2016: 71,000 miles. Still no service surprises. Still on original brakes - maybe another 15,000 miles left there. Have recently shopped for replacement. Still want Diesel. Shopped Porsche Cayenne, Range Rover Sport, Audi Q7, BMW X5, M-B GLE and GLS. Range Rover and BMW had lusher interiors but ho-hum handling. Surprised at how numb the BMW was. The (new 2017 model) Q7 was much improved over previous versions, but still felt like a boat. Cayenne is a handling star, but interior layout is poor. The new M-B GLS with air suspension handles better than their current steel-springed E and S-Class SUV's, but not really better than our 2010 steel-sprung version. It's nice that it still has the 3.0L diesel, but really too big for us. It's going to be hard to find a replacement for this gem.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
gas guzzler
I liked the 2006 ML so much I got a 2009 ML when my lease was up. The 2009 gas mileage averages around 10mpg in the city and 15mpg on the hwy. Compared to 15mpg in city and 22 mpg that i got with the 2006. The handling on the 2006 was great and fun to drive, the 2009 doesnt have steering with as much feel, it feels more like a bus. No feedback. I think the steering wheel is also bigger in this year but not sure. THe fake leather seats do not compare to the comfort of the leather seats i had previously. THe rear bumper design with the color coating is really dumb but a good way for the dealers to make extra money when you turn in the car. It scratches easily
Buyer beware
Do not buy this model. There are way too many issues with the bluetec system. I thought I was buying reliability when I bought a diesel. I was sadly mistaken. Avoid the ml320 bluetec at all costs. I’ve spent so much money in repairs. Including a check engine light that no one can find out what’s wrong with it. Prone to leaks. Interior is great and overall style of the suv is fairly modern even in today’s standards. But, it is just not worth the reliability. Let this car die everyone so that no one else needs to make the same mistake I did.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Best car I have ever owned
I bought my 2009 ML350 in 2011 used (traded in from a lease) from a Range Rover dealership. I had never even thought of buying a Mercedes SUV, but it just called my name on the used car lot while my son-in-law was buying a new Range Rover. Hands down it is the best car I have ever owned! I have always traded in my cars after 2 years, but not this one! I want to drive it forever!
Huge improvement!
I had a 2006 ML 350 with multiple problems. I was interested in a 2010 GL, but just couldn't justify the 85k sticker price with options. I took a 2010 ML350 for a drive and was very surprised at the improvements. The seats are unbelievable, and while everything looks similar to the 2006 model, there are improvements at every level. The ride was always great, especially on the highway, but the 2010 is even more comfortable. The fit and finish is better than any car I have ever owned (previous MB, BMW, etc...)
First ML
I purchased this vehicle on Sept.4th 2009. I will admit that I did an extensive study on this vehicle including test driving an 08 and three 06's of this same model and make. I also test drove eight other comparable SUV's of the same size. However, I always went back to the ML because it was just a cut above. The older ML's that I test drove had held up quite well telling me that a new one should be just fine.(including the improvements).
Simply the best...
Traded in our Landrover and we enjoyed the LR3 while we had it. We drove all the other competitors in this price range. The general overall feel and construction of this suv will impress you. It is on a whole different level when you compare to the others. The lexus felt like a toy....We had two BMW's prior this purchase and wanted something different. I cant believe anyone would choose the RX Lexus over the MB.
Rollin in the Benz
This is a beautiful car! I love it. But...... I had to spend 800 dollars on a battery and thermostat in the first three weeks I owned it. It runs beautifully! It's comfortable! The sound system! Amazing! I love my Benz! Thank you, Edmunds! I was a bit upset that the battery can only be changed by a mechanic because it's under the passenger seat and they need to save all data to a chip when changing battery. But I won't need a new one for a long while. I was a bit upset the dealer I bought it from left it to me. They must have known the battery was no good:( I'm happy with my 2010 350 M Class, SUV. Very happy!
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Piece of Junk
Never buy a Mercedes. They are not reliable mechanically. The SUV spent more time in the shop than on the road. Diesels are not the way to go because you will have to replace the DPF filter at a cost of 4500 to 6500 dollars. Short trips the kill the DPF filter faster. That is almost half the value of the SUV. Mercedes should be sued for allowing this piece of junk on the road. I will never own another Mercedes again. The diesel engine which you can Google and read about is junk. The engine is an OM642. The engine oil is 10 dollars a quart and it drinks it at a rate of 1 quart every 1500 miles. Do the math on that one. The urea tank heater will fail which is 1500 dollars. I think it is also a bad great idea to not have a spare tire either and no place to put one.
- Performance
Great SUV for small family
Turned in 2 months early my leased 07 ML350 and bought a 2010 ML350. It rides better probably because of the wider/larger 20" wheels. Though it's not a race car it has plenty of power and the 6 speed transmission is very smooth. If you don't have the need for a third row set and want top quality that will last this is the SUV. I'm self employed and it qualified for the 3 year accelerated depreciation schedule. (25K this year)! Will be keeping this one for a long time (10 Years?)
My Birthday Gift
We have been in the Benz family since 2001. This is our second ML. We owned the 2002, and traded it in 2008 for C300 "a red hot mama"! We did not know how much we missed the ML until a Chicago winter!!! We traded that "red hot mama" in 2014 for a 2010 certified ML350 with all the bells and whistles. We love everything inside, and out. Another Chicago snow hit, and we didn't miss going anywhere. As a former owner of 3 Volvos, I can feel the safety in the ML350 as I did in those Volvos.
STEER CLEAR OF THE ML350 BLUETEC 2010
Do not buy this vehicle. I finally got rid of this vehicle in November of 2023. I put over $18,000 in repairs in this thing. When I sold it it was leaking gas from somewhere and nobody could seem to know where to find it. Between class action lawsuit repairs and just general repairs this car was the worst car I've ever owned. It was a horrible piece of junk. I tried to trade it into a Mercedes dealership and the salesman said he would not take it in because the car will end up in Africa that should tell you all you need to know.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Very finicky car
Like many German cars, this has its quirks. The navigation is tough to get used to, but that's not what's most curious about this car: at elevation about 10,000 feet, the nav shuts off! It displays a warning and becomes inoperable. Mercedes says it affects so few people that they won't fix it. So if you drive in the mountains a lot (we live in Colorado) and want to use this car in high elevations, keep this in mind. As importantly, keep in mind that Mercedes refuses to spend the time reprogramming the nav systems. Maybe they outsourced that part to Japan...
Very happy with BlueTec
I looked at all the diesel SUV's available on the market and this is by far the best in my opinion. Its pricey but very well done in all respects. I love the BlueTec diesel engine. On a recent road trip I got 30 mpg and here in town I get 20 mpg. That's much better than the Lexus RX330 I traded. Very luxurious and comfortable interior with great seats. The Luxury 2 package has many features my wife and I love. I only have 4000 miles on it so can't speak to reliability; however so far I haven't found one thing wrong.
My Little Work Horse
I absolutely love this SUV... with over 200,000 miles its still going strong... I feel totally safe while driving this vehicle. Has never given me any problems!!
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
BEST SUV in it's class. Just FANTASTIC!!
1st MB. Upgraded from Toy RAV4. Wanted Lexus RX350. Tried and liked MB GLK but couldn't resist the roominess, smoothness and overall feel of the ML. It is a pleasure to ride. Suits my style of relaxed driving. With Costco program got $1500 below invoice with P1 package and few add-on options like heated rear seats. Get about 18-19 miles/gallon on Highway. Have about 4500 miles in 3 months. This is a keeper for 10+ years. Hope MB has ironed out most of the past issues. Cabin is simple but elegant. All controls are well placed. Clean lines. Prefer the route info in the odometer area instead of the heads up display in Lexus & BMW.
ML450
I got the HYBRID Limited-Production ML450 because my son convinced me to. I am so happy he did. I get 20MPG on average and have the feeling i'm driving an ML550 which gets a mere 14 MPG. I sacrificed nothing, and in the city, it runs mostly on electric power.
Best Decision I've Ever Made
Usually, when it comes to SUV's, I'm a Ford guy. Their SUV's feel like trucks and I like that... I never imagined myself driving a crossover. Until now. The wow factor is instant when you see this SUV. Inside and out it is just fantastic. Faster than my old V8 with better MPG's and no problem towing our 22 foot boat. I've owned a Hummer H2 in the past and I'll be the first to admit that his Mercedes is an off-road legend in hiding! I love it. It's perfect for the whole family. All 5 of us (plus 2 dogs.)
Glad We Moved Up!!
We replaced a 2007 Honda Pilot who's lease was maturing. Couldn't pass up the deal. Lower payment than a new Pilot or Pathfinder do to MB's year end event and a much higher residual. Couldn't be happier so far. True German engineering and craftsmanship. Plenty of power and room for a family of four. Looks great in Capri Blue with a tan interior. It has the P1 package which includes NAV, power liftgate, etc, heated seats, running boards and the dual dvds for the kids. Perfect fit and finish with high end materials. NAV, bluetooth, etc. aren't as intuitive as my Infinity but got used to it. This truck is a tank in the snow...handles much better than the Pilot did!
Great car!
Loved the amenities, comfort and quality. It drove beautifully and has a strong reliable engine. At 135,000 miles it still drove amazing. Unfortunately it was damaged and I had to part with it but would have happily driven it forever.
Surprisingly satisfied with new ML350
I was all ready to purchase the larger GL SUV but this ML350 offered far easier driving/maneuvering plus good MPG while still providing excellent interior space. I have enjoyed this vehicle and have become aclimated to peculiarities such as low indicator location and overly complex button crazed Command system. Push the dash info button and even without the NAV turned on, the car displays the street, town and heading you are driving on. Neat. Handling, suspension is sophisticated. Loaded with 700# of big people (4), the 350 drove virtually the same as if unladen. It didn't even squat as my previous big GM SUV did when loaded. MPG has been the big surprise. It gets 17/23.
Style, Performance & Comfort. Best Combo
Absolutely impressed with the performance and handling. The styling is aggressive, but tasteful. The acceleration is excellent for a rather heavy "small" SUV. Steering is elegant and smooth. Shifting is excellent. A bit sluggish on an uphill during hwy cruise, but if you push on the gas it responds nicely. The nav is typical of European cars, however, it is functional and one should not be too picky. Likewise, the turn signal is a little lower on the stalk, but takes 15 min to get used to it. The gear shift is great. Electronic shift is great. All said, a definite buy!
Wow!!
I only have about 900 miles on this SUV so far, but it's been the best 900 miles I've ever driven. Granted, I traded in my '99 Jeep Grand Cherokee with 104,00 miles on it, but still, what a difference. It's like going from sitting in coach to first class. I look forward to driving it everyday. It's such a smooth and solid ride you have to be impressed. It's a much more luxurious ride than the BMW X5 I test drove, which was fun and sporty, but not the comfort I was looking for. It's hard to comment on reliability with only 900 miles on it, but so far so good.
2009 ML-350
Ive had the ML-350 for 4 weeks now with 1000 miles, performance is acceptable. I have been disappointed with the car. Few days after owning the vehicle, started the vehicle in garage, noticed two problems, 1. white smokes (only happened once). 2. Notice an engine knocks on cold start (listen carefully- make sure radio is off). Squeals noise coming from steering column and passenger driver. Drive Seat moves (under my knee) during acceleration. Rough idle. More wind noise than my Ford SUV.
Transmission issues
Complete transmission failure including torque converter at 74k 9k repair bill with only 1 year warranty through Mercedes dealership. Subsequently traded it in for a Lexus.
- Performance
- Comfort
- Reliability
- Value
Best Yet
Bought this for my wife who spends her weeks between NY, Philadelphia and Washington D.C. It feels so solid and safe. Love taking long drives, looking forward to New England this summer.
Great SUV--but not cheap!
We sold a 2006 Pathfinder SE 4x4 for the ML350 4matic. So far, we are extremely pleased with ride quality, comfort and overall ergonomics. The cargo area is plenty big (almost as big as the Pathfinder with the 3rd row folded down), and the standard features are all very nice (well, with Package 1). With options, it came out to nearly $56K MSRP, which is a bit high, considering you can get a comparably equipped and styled MDX or Lexus for a few $$ cheaper. But overall, we are pleased with the styling, performance, and ride...and it has the latest and greatest safety features, which makes me feel comfortable when the wife and kids are out without me.
Lovin' it
Just picked up the ML for my wife. We looked at the X5, Q7 and the MDX. The ML interior is great compared to the others. The ride is fantastic! I believe that whatever issues this car had previously-they have corrected. My wife is in heaven. She loves the seats and says they are the most comfortable she has ever had. The ride is very quiet and the handling is smooth. We are very happy with our choice.
ML350 4 Matic 2009 Review
I have owned this since new and have 168k miles on it. Its been reliable, and the service at the dealer in West Chester OH has been fantastic.
- Safety
- Performance
- Interior
- Comfort
- Reliability
- Value
Great car, horrible NAVIGATION interface
Love the car. Great MPG for the size, great price with all the incentives. The Nav interface has to be taken back to the drawing board. The search function is frustrating. The voice recognition is average to poor. Other than the electronics, I love the car. It's easy to drive, handles well and has enough power to merge onto a busy highway.
Not exactly thrilled
The driver's seat is not ergonomically proportionate. The sides of the seat protrude out creating an unnatural position for your arm. The remote needs to be accented with white so you can see the buttons easier. Running boards get extremely slippery when frost on car and pre-heating car doesn't help. Could do without the light vents in the sunroof. Burns as much gas as Chevy Suburban but not as versatile. Tire pressure lights always on even after service. Sound system has much to be desired.
Awesome new ride
I buy a new car about every two years and just traded in a Jeep Commander Limited with a Hemi in for this new oil burning Benz. All I can say is: WOW. This truck is the bomb, I have only driven it about 1,000 miles so far but am averaging 30mpg on the highway and about 22mpg in town. I got nearly every option, including prem packages 1 and 2 (keyless entry) and leather, etc. The ML320 is like an S class in overshoes, the ride is first rate and the gas mileage is simply amazing for such a large vehicle. The only complaint I have is that from 0-10 mph it is a little herky jerky until the turbo kicks in then it flies. The fit and finish is typical MB and is my #1 choice in a luxury SUV.
Great mileage & looks but
The mileage is stunning for a car of this size; we're getting about 500+ miles per tank, and that's mostly city driving. The car looks great, too. BUT, the COMMAND system (nav, radio, phone) is pretty AWFUL. Our Acura's nav system is far more pleasing and 100% more intuitive. Even the nav voice is annoying.
If you never thought an SUV was for you:
If you never thought an SUV was for you, add the 2009 MB 320 BlueTech diesel to your list because it handles very well, has lots of room inside, is safe, lots of TORQUE and is economical mileage-wise. I have observed 22 MPG city stop/go driving.With the most conservative driving style I've observed 30 MPG highway driving in an SUV not in an economy car! Be gentle on the throttle when pulling away from stop lights and use cruise control on the highway. The turning circle radius is good and the steering for tight parking is very easy to maneuver. The front and rear parktronic option is a must. The styling of the redesigned model is a huge improvement. Very masculine. Highly recommended
The powerful ML320 Bluetec
Since I do a lot of highway driving, at times in bad weather conditions, I feel I need a SUV. This MB beat my previous luxury Japanese SUV hands down, in terms of ride, braking, offroad (something the previous SUV just couldn't handle)and mileage. It sure cost more but the extra cost is worth it. Mileage is very good and one can't tell that it's a diesel engine. Using the cruise control significantly enhances mileage on highways. The transmission and engine deliver power smoothly. Diesel engines beat out hybrids when hauling heavy stuff and the ML320 has class-leading towing capacity. So far, no problems with reliability. Looks like MB has fixed the problems of the previous generation.
ML550
I bought this car 11/29/08 with 10 miles.This is the best car I have driven to date. The ride is smooth, excellent for long trips. Control and nav are relatively easy to use, not complex as some indicated. This is my first MB. I have 1200 miles on it so far so its too early to assess its reliability. I absolutely love this car so far.
Run for your life!!
Bottom line...we spent over $15,000 on repairs. So many problems with the adblue system. My ML went into limp mode and not even the Mercedes dealership mechanics knew what to do! We ended up having to junk the car. It was such a heartbreaking experience that we will NEVER purchase a Mercedes again!
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
5000 miles update
Well it time for an update on my ML550. I put on 6,000 miles and so far not much problem to report. I had to make one stop to the dealer to date and that was for a recall notice I receive to fix some hydraulic problem and tail light seal. The truck was drop off in the morning and i picked it up about three hours later. some noticeable comments: 1) there is a click noise in the cold when you first start the car. 2) With the window down a loud noise is heard when switching from park to drive or reverse. The dealer said this is normal and is due to the large solonoid. 3) The radio went off but no display came on. The radio came back on after the vichele was turn off and back again.
Best car yet!
This has been a wonderful driving experience .The Diesel is very smooth and quiet and the highway milage is regularly over 28 mpg with average usually around 25 including city. The interior systems are fun and easy. The lift gate is great and at the right height to the ground and the space is more than ample.
Great SUV!
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Problems
I have had this vehicle for 2 years and 5 months. Service has just finished replacing all of the front end bushings without an apparent cause for wear. 29522 miles of almost all highway miles and good roads. No off roading. After one year my gas gauge started malfunctioning. Service had to drop the tank and replace one gauge. I had a 2000ML with various problems including the same gauge issue. Nine years later and still issues that should never have happened. Mercedes service has been very good but none of these things should happen. Integrity is lacking. Too high a price to spend the time in service for things that should not fail so quickly. Transmission could shift a lot smoother.