Used 2003 Mercedes-Benz M-Class SUV Consumer Reviews

Can you believe

I have owned this ML 500 for 6 yrs and it has a total of 174,000 mi. It has been bullet proof! Yes it's hard on brakes, every 22k mi. Tires depending on brand 30-35K. Mechanically, the only major issue? I just had the dealer install a new power steering pump at 171,000 mi. Wow! Great SUV, the best MB I have ever owned. Why get a new one?

Safe and Secure.

The feel of this SUV on the road is one of stability and security. This is my second M class, the first was the reason for the second. On my way home one evening a Lincoln Town Car pulled out in front of me and we collided nearly head on, I ended up on 2 wheels going the wrong way into on coming traffic. I was able to control the vehicle and turn it while on two wheels back onto my side of the road.

Liking it!

I bought a used 2003 with low miles and just love the way it handles the road, especially in the rain. The sound system and climate controls are superb.

2003 ML350 Inspiration Edition 225k miles and still going strong

Family bought this SUV used back in 2005 and since then put on 175k miles on it. Been extremely reliable. Of course there is the maintenance. However, it is expected with any vehicle. This has now became my vehicle (3rd owner), and am confident it will get to well over 300k. Has handled well on the road, especially on the curves and in the winter time as well.

164K miles runs like new

I have maintained this ML 500 at the dealership since purchase. WOW, the only issue has been brake jobs every 25K miles, a new battery at 100K and of curse oil changes 5k. I take care of it and it has NEVER let me down. My favorite car/SUV ever! maybe, I am lucky but this ML 500 has been bullet proof.

Love this SUV, but...

I bought this car 5 month ago. I was the second owner. The car was one of the top-notch options-equipped and one of the dream cars you wish to buy. I love this car for the way it handles the road and the luxury you barely find in American cars. Although it was the best car I rode so far, I am thinking of selling it for the sole reason of the gas mileage specially when it comes to $3.50 per gallon. One more thought, When you are driving a Mercedes SUV do not compare the feeling with an S class ride. Got it? It a tough rugged SUV with a Mercedes logo.

Driven Everywhere

I drive this thing +175 miles a day, 4 to 5 days a week under all conditions and on every type of road way and I really enjoy the car. It has enough room for passengers to be comfortable, but is much more comfy for me than my last 2000 ML320. For a car to stand up to what I put it through and keep going with little to no maintenance is very pleasing. A great buy and I don't even care that I have to reach over 6 inches to adjust the radio instead of the steering wheel.

Best mid-size SUV on market

The rumor is true, when you buy a Mercedes you expect nothing less than the best in everything; and that is what you get. 2003 ml350 w/ sport and comfort pkgs. Can't say enough good things about the car, gets better gas milage than expected! Truely the classiest yet most fun to drive SUV on the market. There is definately a reason the star turns heads no I know why! All of our expectations were met. Sincerely, Extremely Pleased Mercedes-Benz owner

No Complaints

Was my grandparents SUV but is now mine. Never any major problems for either of us. Great midsized SUV. Takes bad weather like a champ. Reliability is as you would expect for a MB. Some of the exterior factory colors don't look great. Go with black if it's an option. My only complaint with the car would be the fuel efficiency.

a s.o.b

this s.u.v is great it takes me any where i want

Excellent vehicle by far the best car I have owned

I purchased this car from my work (Alpine Electronics) in 2004 (they purchased it due to a quality issue with the radio) No problems found. I have not had major repair issues with it, I have put 176K miles and it just keeps going, only maintenance I have done is breaks, tires, oil changes, and lately replaced valve cover gasket due to some leaking issues and while it was there I told them to replace all the hoses, re-charge AC (it had never been done) as well as the timing belt. Great value for the price, the quality of this vehicle has surpassed my expectations. I have owned Porsche, BMW, Nissan, Jaguar, Alfa Romeo and by far this is the best vehicle, would love to upgrade but why? the car is still running as if it was new!

Drives itself

Awesome vehicle. Has everything you need including built in radar detector helps with that eight. The ML500 is in a class all by itself. Smooth cornering. Step on the accelerator and this vehicle flies all on its own. I have yet to have a problem with this vehicle. This vehicle is great in the snow, not a problem especially with bliz tires or the Dunlop sp5000 which is a tire that has been on the market for about eight years. Only exception 20,000 mile tire. Sound system rocks. Definite head turner.

2003 ML 350

Solid unbeatable safety features. Best snow vehicle you can buy. Typical poor fuel economy, SUV. Only average power from the 3.7 l motor. Limited color selections. The interior layout better than previous years. A woman's vehicle unless you are only 150 lb. male. Narrow and short seats, too harsh a ride. Build quality below average for Mercedes.

ML320

This has been a wonderful car. Built like a truck. A little rough in town, but get it on the highway and it drives like a dream, solid and heavy. Good gas mileage, usually around 25-26 mpg.

owner

Overall, I have found the M-class to be a very enjoyable and reliable car to own. The only problem I have had is with the coolant light coming on and the dealership has resolved the problem quickly and professionally. The interior is very comfortable and user- friendly. It handles more like a car than a truck and overall is a smooth ride. Gas mileage is average, could be better.

2003 ML 500

Very comfortable seats. Very good gas mileage for engine and type of vehicle. 15 in town; 19-21 on road. Very good handling and drivability. Ride slightly harsh. Excellent turning circle. Poor brake wear. New rotors and pads every 18-22 M miles at a ludicrous cost. Front shocks needed replacement at 47,000 miles. Thank goodness car is still under warranty. Dealer cost to replace $850. Power steering hose clamp blew at 40,000 miles. BAS went at 42,000. Reliability poor for a premium brand.

Not for the long haul....costly repairs

I purchased this vehicle in 2003 and currently have 125,000 miles on it. This car has been a NIGHTMARE. The suspension has major issues, my total cost for suspension, control arm and various related issues is well over $7,000. The catylytic converters went at 90k miles,$2,300. Transmission control module, power steering column and pump, calipers froze, transmission mounts, motor mounts, heated seat caught on fire.....the problems are too numerous to name. Overall I've spent at least $20,000 on repairs. All the mechanics I've spoken to advise getting rid of this car after 5 years. It is definitely not built for the long haul. First and last Mercedes.

Makes a great pet

The 500 gets even better mileage than the ML430 that it replaced. The tranny is better and more responsive. Xenons, rain sensor wipers, electric rear quarter windows, folding mirrors, etc. . . . it offers all the features you'd want in an SUV. Lots of cargo space, and tows like a champ.

Finally the real M arrives

For me, people who buy the M-Class are well-informed, practical and have an appreciation of the delicate balance between luxury and utility.I was truly impressed with the X5 but it didn't have the M's cargo room/utility.Drove the MDX-wide track, excellent engine- but it lost points in the luxury department (plus 3rd row seating is actually smaller compared to the M). Sequoia? Quite impractical for my needs. Consider a vehicle that will inflict the least damage to the other vehicle-lower bumper and crumple zones. Don't be persuaded by emotional reviews. Do your own research and come to a conclusion. Have a safe trip and tread lightly!

Worst Benz EVER

An ML500 Insp.(03)loaded. At 1,500mi the "check engine" light came on, I'm told the gas cap was not tight. The problem persits. Took it back wks. later & dealer changed something. The light went off & later came back on. Called dealer & car kept for two days. I picked it up & light was out. Two days later on, take it back & it is now the catalytic converter. (at 4000Mi). Ask dealer & MB rep.what about when car is out of warranty? The MB rep & MB service mgr. say they'll "monitor" vehicle. I went home to find out next a.m. in my garage a leak (washer fluid).

Awsome Offroad

Shortly after purchasing this I got a lot of flack for buying a 4 wheel drive car that most people never take off- road. Living in the desert I quickly put them all to shame when I drove my ML through a wash that 2 lifted pick up trucks were currently stuck in and then proceded to do a 12 mile treck through the desert on a trail that was "Jeep Recomended". This SUV is the best SUV on the market. It has amazing off-road capabilities, a very comfortable interior, a powerful engine, and hardly any problems. But, what else would you expect from the vehicle the German military relies on.

Going Strong

Just turned 140K miles. Only oil changes, tires and brakes. No problems, amazing..

2003 MERC BZ ML 350

This car is the most reliable car with the fewest maintenance ever. Runs like a champ and drives like a real truck. It handle well in all weather and has never let me down. Bought new 0 miles and I now have 193k miles without a single issue. Maintenance over the 18 years less than $10,000.

Proud Owner

My Money Green ML 2003 500 Machine

Bought it almost 5years ago w 78k miles and paid almost $1700 in repairs and My baby Is 500 % Reliable..I'm @157k miles now, just drove 400 miles today with no class, time for oil change, 2new tires and I'm going to keep it till the wheels fall off or God calls me!! Awesome vehicle for any reviewers inquiring, contemplating buying.

Ml 350 ???

Bought this Suv new. after 4 years with 25000 miles i replaced front and rear brake pads and rotor and 4 tires.After 6 yrs with 35000 miles need a pair of ball joints and door assembly.

TOTAL NIGHTMARE

Power windows that wouldn't go back up (in a rainstorm)was my first experience. I have had to get new batteries 3x now at $35 a pop. I have had problems with my dashboard lighting up like a Christmas tree. My front brakes (according to the dealership)"went" at 27,000 miles to the tune of $300. Here is a small list of what has broken in the short time I have had this vehicle, water pump, anti theft, cd player, stereo speakers, srs, abs, there was something else but I can't remember those three letters ha ha, and most recently the radiator. Everytime I bring this vehicle in I lose it for a minimum of 3 days, as it would seem parts are hard to get.

solid and reliable

the dealer has been great. we have no problems of any kind.

2nd time around...

I replaced my 1999 ML430 with a 2003 ML350. Improvements have definitely been made with regard to ride and handiling of the '03. The 2003 has a softer feel, though I do receive more engine noise than the ML430. My two biggest gripes are the same as those I have read in other chat rooms: no stereo controls on the steering wheel and poor fuel economy. Other than that, it's a great rig in many, many ways. Dealers are very aggressive with pricing on the MLs right now, too, so it's a good time to buy!

Better than ever!!!

We traded a '02 ML430 with 78K that was the best car we ever owned. Now, the '03 ML500 takes top honors. the drive is improved and the power makes it handle like a sports car going up hills. Great tow car, smarter trans, and some new convenience features. I'm getting better mileage than the 430: over 19 mpg (mostly freeway) because the torque just eats up the hills.

A Pair of Winners

I've had 2 ML320s, a leased 1999 and a purchased 2002. In 4 combined years of ownership I/ve had absolutely no problems nor any need for warranty work with either one. They keep getting better by including more standard features every year. The emergency notification system and navigation systems are terrific and Bose sound spectacular. My only minor gripe ist the 6 CD changer belongs in the dash, not in the cargo walls. Thumbs up for American craftsmanship.

Get out while you still can

The M-class is a disaster. My car arbitrarily stalls since the day I rolled it off the lot. Unfortunately, the only time it does this is when I'm entering a busy road and need pick-up. Repeated trips to the dealership revealed nothing...except a waiting room of other angry M-class owners experiencing the same problem. Computer's been updated three times. My friends with C class cars are having similar problems. My guess is that Mercedes tried to make a lower priced vehicle for the "masses," and unfortunately, sacrificed quality. There are many SUV's out there for the same price-without the kinks.

arisman's second ml

this is our second Ml now and I are in love with the car!!! My husband suggested we look at other cars and I said absolutely not. We put 50,000 miles on our first one in less than 2 years and it wonderful, But, most of all, the service we get from Isringhausen Imports is what keeps us coming back for a mercedes!!!!

Not impressed

I trusted the quality of Mercedes-Benz, but this vehicle did not meet my expectation. In the past several months, I had a few issues with its brakes, power windows, and transmission. The ride is fine. I did not notice this much when I purchased the vehicle, but the automaker went cheep by using many components made by plasctic. For the price I paid, I could've found a better-built vehicle in other brands. Just like any other comsumer products, you would be paying premeum for the name, not the quality you should get.

Excellent Ride

As far as reliability, function, resale value, ability to city drive and overall comfort, I would not exchange my ML for any other SUV (except of course an ML 430).

ML 350

This is a very well crafted vehicle with many added safety features that many other SUV's do not enjoy. A more powerful engine than its predecessor ML320. I do have to say that it is time for a new body style. I have owned my 2003 ML350 for 3 months now so not much else to comment. Everything is great.

Mack's opinion

This vehicle was purchased from a dealership, I am the second owner, with 42k miles, perfect condition, no dents, no scratches, no leaks, everything works, new tires, complete safety check was done. It is white with beige leather interior, Nothing gone wrong with the instruments.

I hate my ML500

I purchased two Mercedes because they built their name on quality, what a "joke". We own the ML500 & 350. The 500 was poorly built, a lot of repairs In less than one year, I have spent over $2,000.00 in repairs. Even the clear coat is peeling, both my Mercedes have this problem. I will never purchase another Mercedes, in fact I am trading both vehicles in this weekend for Lexus. Mercedes should be ashamed of themselves.

Fantastic car! I bought it used and well worth it!

Fantastic car! I bought it used and well worth it! I would highly recommend buying one!

2003 ML350 Limited Edition "Inspiration"

I previously wrote a glowing review for the 2003 ML320 that I purchased Sept of 2002. Well, just when I thought it couldn't get any better, MB delivers! The "Inspiration" package is a must. What an incredible value for all those upgrades (ML55 grill, ML500 rims, AMG seats w/ Athracite Leather, Chrome Instrument Panel Rings, etc.) I noticable increase in power. The AMG seats are great with add lumbar support and full bolsters. The interior is much more sportier. This is the right choice if you are looking for class and luxury.

Perfect

i love this car soo much i mean it is the car of my dreams anyone who wants a perfect car buy this car if u dont believe my try it for urself

The ML320 is Dead - Long Live the ML350!

The ML320 is dead -- replaced by the much-improved ML350. I bought the Inspiration Edition and have been very pleased. The upgraded interior has sport seats and better leather, both lifted from the ML55 AMG, and wheels and tires from the ML500, which make it handle much better on dry roads than the old M-Class. The new 3.7 liter engine of the ML350 has enough new power and torque to give the M-class new vitality. It also has terrific second-row seats that fold perfectly flat to the height of the load deck. I am very impressed with the quality of the new M-Class Inspiration Edition. It finally drives and feels like a "German-made" Mercedes-Benz.

SUV for the Winter

Great vehicles, not unstable, very good visual, safe stable ride

Long Live the 320

You're insane if you don't buy this SUV and even nuttier if you don't get a 320 instead of the 350. This is a great all around SUV. The gas mileage is not too bad, and you get real off-road capability if you need it (and sometimes up north you need it in the snow, regardless of what the advocates of "carlike" SUV's say). I think the 320 is a fantastic bargain right now. The dealers are motivated to sell, and I can't tell the difference in power between the two. And when push comes to shove, you just can't beat Benz customer service.

The original bench mark SUV

The ML is still one of the best SUV values and was the bench mark for the current crossover SUV. I think anybody looking for a true SUV will not be dissapointed...

Best Car I ever owned

I am extremely satisfied with the Vehicle overall. I am confident the reputation of a German Engine / Transmission will prevail. Provides the Chrysler comforts. No compaints none so ever I have on comforts. Their safety features are unmatched. Miles per Gallon can be better.

How could MB put their name on this SUV?

My wife's ML320 has been in the shop over 6 times now for issues ranging from low engine oil warnings(HBL tells us that it's normal for the ML to lose a few quarts of oil ) to electrical issues. e.g. power windows, sensors, strange sounds. Would never buy one again and have suggested to prospective buyers not to make the same mistake we did. Just read that over 60% of ML's have major issues. Thank GOD for the 4- year-50K warranty. Mercedes has probably lost ALL the money they saved by manufacturing the car in ALABAMA instead of Deutschland, on warrantied labor. If you have to have a Mercedes, avoid the M Class.

TOO LITTLE FOR TOO MUCH

NOISY TAILGATE LATCH ON MY WAY HOME AFTER PURCHASE, AND NEEDED REPLACEMENT. ANNOYING CREEKING SOUND DEVELOPED ON PASSENGER SIDE WINDSHIELD FRAME POST.DEALER KEPT VEHICLE 3 WEEKS. AFTER TAKING MOST OF THE FRONT END AND DASH APART THEY FOUND A SPOT WELD WHICH NEEDED TO BE RE WELDED. VISIT TO CAR WASH, THE WINDOW SWITCH WOULD NOT CLOSE WINDOW AND HAD TO RETURN TO DEALER FOR REPLACEMENT. POWER STEERING HOSE BROKE AND LEAKED ALL OVER DRIVEWAY BECAUSE OF FAULTY DESIGN. WOUND UP HAVING RECALL ON THIS FAULTY DESIGN.TOP HEAVY FEEL WHEN DRIVING ON WINDING ROADS.

Too many problems for a real MB

My second ML, realy enjoy the ride and the sense of security on this SUV. But unfortunately I'm very disapointed with too many little things that were never solve by MB and too many big repairs that came right after the waranty expired (central locking system, rear wiper motor -how often do you use it?-, engine problems never solve by service department, heated seats burn my legs, speed sensitive volume on audio system,... etc, etc, etc. Tires and brake life is less than 22,000 miles. Overall great looking and confortable SUV, with too many problems for a MB

MB SUV

Got the 350 with Inspiration package and worth the extra buck. Much more luxurious than previous 320 model. Excellent leather, wood panel, fatter tires and silver grille. Handling and performance very predictable.