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Used 2003 Mercedes-Benz M-Class SUV Consumer Reviews

4.4 out of 5 stars
137 reviews

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4.5 out of 5 stars

ML350 Exceeds All My Expectations

SilverML350, 05/28/2003
2003 Mercedes-Benz M-Class ML350 AWD 4dr SUV (3.7L 6cyl 5A)
1 of 2 people found this review helpful

My Brilliant Silver ML350 has exceeded all of my expections. I read that these trucks were so unreliable taht I was prepared to have some problems. I have not had any problems so far.

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3.75 out of 5 stars

Not what I expected

randallc, 01/25/2003
2003 Mercedes-Benz M-Class ML320 AWD 4dr SUV (3.2L 6cyl 5A)
1 of 2 people found this review helpful

As a previous owner of a 1995 S class, I was expecting more from a Mercedes. The M class is in a much lesser league than my old Mercedes. It does not exude quality and opulence. It is "plasticy." It feels like a car for the masses. It lacks the solid, stoic, German, big, heavy feel that I was looking for. Instead, it is what I would have expected from a mid-priced line.

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1.5 out of 5 stars

Crappiest Mercedes

Ron mashrouteh, 11/10/2002
2003 Mercedes-Benz M-Class ML320 AWD 4dr SUV (3.2L 6cyl 5A)
1 of 2 people found this review helpful

I'll never by another Mercedes-Benz no matter what model.

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2.13 out of 5 stars

More problems than you would expect

rsingr, 10/08/2005
2003 Mercedes-Benz M-Class ML500 AWD 4dr SUV (5.0L 8cyl 5A)
1 of 2 people found this review helpful

I purchased 4 Mercedes in 2003, (2) ML500, (1) 500S and (1) E500 The ML500's had fuse box fans that squealed for a half hour in the morning. Serious brake and tire problems. Each ML required new tires at 25,000 miles. Each has had the brakes replaced twice in 46,000 miles. ($1,400 for brakes) At 53,000 miles the brakes squeal so bad they are embarrassing to drive. Each has been in about a dozen times for various repairs. Top dollar, inferior quality, design problems and miserable service. Avoid these automobiles.

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1.75 out of 5 stars

ML500 - Very Poor Ride

Not Too Happy, 12/20/2005
2003 Mercedes-Benz M-Class ML500 AWD 4dr SUV (5.0L 8cyl 5A)
1 of 3 people found this review helpful

I am very unhappy with the ride. MB should be ashamed, no wonder they are loosing market share like anything. What the hell were they thinking when they designed the suspension system for this thing - ML500 with $50,000. The other problem, which my dealer tells me is normal - all tires are feathering a lot, he tells me this is normal. I am supposed to change the tires every 15-20000 miles? My god the ride is just so bad - 10 mins ride and your body is ready to fall a part. never expected a donut size tire either with MB, when others have full size spare. Don't know what to do with this.

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1.13 out of 5 stars

Nightmare tri star

dcs, 05/09/2003
2003 Mercedes-Benz M-Class ML320 AWD 4dr SUV (3.2L 6cyl 5A)
1 of 4 people found this review helpful

Do not buy this SUV, what do you get for a 40K SUV: plastic, problems, bad customer services, everything could go wrong will go wrong from the engine to trans, window, etc. Shop around for your money, don't pay for the name

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4.88 out of 5 stars

Unparrelled German craftsmanship

kt33f-anb, 01/07/2003
2003 Mercedes-Benz M-Class ML320 AWD 4dr SUV (3.2L 6cyl 5A)
0 of 0 people found this review helpful

Driving toward the sun, head lights turn on by themselves, when sun comes down, dashboard illuminats automatically. Downhill traction control is real. ETS+ works like magic during heavy rainpour on freeway. Ergonomic interior design, quiet cabin even at 80mph. Second row seats easy but little heavy to fold. Deep bass sound throughout. Precise braking, engine torque comes out needed. Head start lacks speed like X5, it is typical Mercedez. I am 6 foot, 265 pounds, it satisfies my size, leg room, head room, shoulder room, as well as hip room. Even the cloth seat itself has lumbar support.

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1.88 out of 5 stars

Chrysler quality- M Benz price

Rocky Mtn Madness, 08/08/2003
2003 Mercedes-Benz M-Class ML500 AWD 4dr SUV (5.0L 8cyl 5A)
0 of 0 people found this review helpful

This SUV has been very disappointing.The quality control is lacking. Numerous shop visits without satisfaction and a dealer who cannot get it right. I will never buy a MB product again.

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4.63 out of 5 stars

Great truck!!!

garyroseyu, 11/09/2002
2003 Mercedes-Benz M-Class ML320 AWD 4dr SUV (3.2L 6cyl 5A)
0 of 0 people found this review helpful

I was seriously deciding bewtween a MDX and the ML320. I test drove both and the MDX has great acceleration and it drove like a car. While the ML drove like a truck and lacked the pep off the line. So, why did I buy the ML? It's simply because I wanted to turn heads with a Mercedes. At first I was not sure whether I made the smart choice. However after 2 months I have fallen in love with it. The ML is well designed. One word says it all "SOLID". I have never felt safer in a vehicle. The interior and exterior is absolutely beautiful. Unlike the MDX, as soon as you sit inside the ML luxury immediately comes to mind. I would highly recommend the ML320.

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4.75 out of 5 stars

The New 2003 ML350 Inspriation Edition

ScottEsq, 01/07/2003
2003 Mercedes-Benz M-Class ML320 AWD 4dr SUV (3.2L 6cyl 5A)
0 of 0 people found this review helpful

WAKE UP EDMUNDS! The much-maligned ML320 is dead. Long live the ML350! Even though the automotive press dropped the ball on covering this vehicle, it is the wonderful replacement of the ML320. The 3.7 liter motor delivers 232 hp and 254 lb- ft of torque. My Inspiration Edition is as luxurious and comfortable as the E320 I traded, and has more power. It holds everything a family of five needs for a weekend trip to the lake -- something my E-Class simply couldn't do -- in any kind of weather. No rattles, no sqeaks, no vibrations. A wonderful sport light truck!

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