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Used 2002 Mercedes-Benz M-Class SUV Consumer Reviews

4.2 out of 5 stars
145 reviews

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1.75 out of 5 stars

Bubba Gump musta made 'dis un

Wolfgang, 07/31/2002
2002 Mercedes-Benz M-Class ML320 AWD 4dr SUV (3.2L 6cyl 5A)
4 of 4 people found this review helpful

This is a sad example of a decent brand stuck on a poorly-made SUV. Mine has been in the shop 16 times in the last 12 months: engine mysteriously stalling, broken door handles, window lifters stopped working twice, malfunctioning turn signals, ripped seat covering, sunroof came loose, etc. Even the San Francisco Mercedes dealer (European Motors) is laughing about the quality of this car: "well, you know, it IS a truck made in Alabama after all". So if you want a Mercedes, buy one from Stuttgart.

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3.5 out of 5 stars

My mechanic loves me!

veryave, 04/05/2010
2002 Mercedes-Benz M-Class ML320 AWD 4dr SUV (3.2L 6cyl 5A)
8 of 10 people found this review helpful

I purchased my truck with about 70k miles in 2007. I have had nothing but trouble from this vehicle since i had it. Brakes go way too often, i have had to get some kind of rod replaced because it was making a crazy noise, also leaking in car, also alternator went and trans is starting to go and a few other repairs that were all fairly costly. when the truck is right its a great but ride but so many troubles make it not the purchase. my mechanic is a German car specialist and he flat out said these trucks are flat out headaches waiting to happen!

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4 out of 5 stars

Loved this Vehicle

Atbirch, 05/21/2019
2002 Mercedes-Benz M-Class ML500 AWD 4dr SUV (5.0L 8cyl 5A)
3 of 3 people found this review helpful

Awesome to drive. Great handling, drives like a tank and at the same time it has all the right assesories I side. My teenage son was.thrilled. Endless uses! Downside is the huge expense as the vehicle gets older. We finally had to stop repairing it.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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3.38 out of 5 stars

Resting on their laurels

duped, 09/18/2005
2002 Mercedes-Benz M-Class ML500 AWD 4dr SUV (5.0L 8cyl 5A)
4 of 5 people found this review helpful

Four years with this car and I'm very relieved to be done. I know the service people like family. In and out of service>4- 6/yrX4yrs. Rack and pinion replaced 2Xin four years! $900 break jobs are a semiannual event. Plastic parts keep breaking (seat moldings,cup holders glove compart) Frequent lighting electrical problems, Fan, Mirror motors fixed. Rode great when bought, very bumpy after 4mos. A lemon. Maybe new model better. In the shop as I speak. Rely on Benz Quality?nevermore

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4.88 out of 5 stars

Awesome Dream Truck!

1cna1, 09/01/2006
2002 Mercedes-Benz M-Class ML320 AWD 4dr SUV (3.2L 6cyl 5A)
2 of 2 people found this review helpful

I really enjoy owning this truck. After all of the reaserch I have done on it, I finally found the one that suited my needs.

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