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2024 Mercedes-Benz GLE-Class Plug-in Hybrid Consumer Reviews

3.3 out of 5 stars
15 reviews

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Edmunds suggests you pay
$62,573
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Prices based on sales in TX thru 6/2/25
Final assembly in USA

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1 out of 5 stars

Owned for 1/2 day,Will re-evaluate when it's fixed

Fred Lane, 06/27/2024
2024 Mercedes-Benz GLE-Class GLE 450e 4dr SUV AWD (2.0L 4cyl Turbo gas/electric plug-in hybrid 9A)
34 of 34 people found this review helpful

Drove off the dealer lot in my new GLE450e, with 8 miles on it. Within two hours, at 16 miles, the hood latch alarm activated and the car would not stay in EV mode. Visual inspection showed the hood was not aligned with right fender, but it was when I left the dealer. Drove back to the dealer and the hood unlatched while driving with a service tech in the car. Service manager thinks one latch is defective. Received a loaner. Had the car less than four hours, and it suffered a serious safety issue. I was planning on a trip the following day, and I hate to think that the hood could have unlatched and caused me to have an accident at highway speeds. I will update this post when it is repaired. How does a car with an issue like this pass quality control inspections at the factory and at the dealer?

Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

GLE 450E Lemon

MB Lemon, 03/08/2024
2024 Mercedes-Benz GLE-Class GLE 450e 4dr SUV AWD (2.0L 4cyl Turbo gas/electric plug-in hybrid 9A)
63 of 66 people found this review helpful

I purchased my 2024 GLE450E in September 2023. Shortly after 40 days, with less than 1,000 miles on the car, the service engine light came on. The dealership did not get me in for two weeks, but gave me the car back the next day telling me the car is good to go. 13 miles after picking the car up, the dashboard reported "Performance Extremely Limited" followed by something like "Pull over and Stop Immediately", at which point the accelerator pedal did nothing. A tow back to the shop resulted in 7 days in the shop. Three days after picking up the car at the chop again, the car reported "Performance Extremely Limited". I switched it to Battery Hold which let me drive the 1.5 miles back home to have it towed back to the shop. About 42 days later I was told the car was ready to be picked up, this was the end of December 2023. Mid-February the Service Engine light came back on resulting in another day in the shop, apparently a sensor in the charging port door. At no time has anyone from AutoNation nor Mercedes Benz offered any compensation, a replacement for what seems to be a Lemon. AutoNation has simply told me Mercedes Benz will ask them what I want, but Mercedes Benz has asked me what AutoNation has offered. Note that when the car's service engine light came on the first time, I lifted the hood and noticed an air delivery hose completely detached and another whose clamps were completely disengaged. When towing the second time, I noticed a twisted pair wire hanging under the car between the muffler and the bumper. These items indicate, to me, the car was not assembled properly, perhaps why it is spending so much time in the shop. I cannot recommend any AutoNation dealership nor Mercedes Benz who has not called me back after filing a complaint with them in late December / Early January. They have my money and do not care, clearly.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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3 out of 5 stars

64 mile range, luxurious, beginning to disappoint

Eric B., 11/01/2023
2024 Mercedes-Benz GLE-Class GLE 450e 4dr SUV AWD (2.0L 4cyl Turbo gas/electric plug-in hybrid 9A)
38 of 40 people found this review helpful

This is an edited review after initially 5 star. Going into sixth week and some problems are beginning to make the ownership experience somewhat regrettable. On the plus side it’s luxurious with a great ride and I’m getting 64 miles per charge which is great, it’s like an EV with unlimited range. However, one of the features I was looking forward to benefiting from, augmented reality navigation, can’t be used in practice because it’s virtually impossible to search for a destination in the first place, so it’s back to CarPlay. And a terrible rattle has developed in the sun roof. The level 2 charger that came with the car has also developed problems. I’m souring on this collection of “features” that seem poorly tested and thrown together to check boxes on a feature list. Will update if anything changes for better or worse.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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2 out of 5 stars

Stay away from the hybrid!

Frustrated owner, 02/02/2024
2024 Mercedes-Benz GLE-Class GLE 450e 4dr SUV AWD (2.0L 4cyl Turbo gas/electric plug-in hybrid 9A)
20 of 21 people found this review helpful

If you are reading this I encourage you to really research the electrical issues with this car. There is a recall for a brake issue on a small number of cars and yes, that does happen so no big deal. As we are now learning through experience however this car has numerous other software issues. As soon as the weather got cold and damp issues started and the dealer is now “in contact with Germany” about them. They let slip they have another in the shop that has been there 11 months (that’s a patient customer!) with similar issues. Overall the car is solid construction wise and rides beautifully. The issues with soft brakes and “performance extremely limited” and turtle light and check engine lights however is frustrating. We bought it on faith and good experiences with the last two leases. This car appears half baked and not ready for prime time. Please note that our loaner Gas based GLE is very nice. I think this is a hybrid only issue.

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4 out of 5 stars

Quibbling about perfection

Pinellas Pete, 10/08/2023
2024 Mercedes-Benz GLE-Class GLE 450e 4dr SUV AWD (2.0L 4cyl Turbo gas/electric plug-in hybrid 9A)
29 of 32 people found this review helpful

I've had my GLE 450e for a month now, and its powertrain, transmission, interior (including the a/c system) are perfect: smooth and intuitive. I'd give it 5 stars, except for these quibbles: MB gave NO storage alternatives in the way-back when they filled up the rear with the PHEV battery -- it needs some cubbies and bag hooks; now, the tire-repair kit and portable charger just slide around with nowhere to go (even some Velcro tabs would help). Next, the purse/bag hook in the passenger footwell is missing-in-action. Next, the SUV is pretty high and, IF it does not come from the factory with the $600 running boards (which look very nice), there is no factory kit for dealer installation; my dealer quoted $5,000 to install post delivery, and strongly recommended against it (as if!). Finally (short list, eh?), exterior styling has some bogus fake elements that could easily have been made functional: the exhaust ports and the rear-end brake vents are totally fake; the front brake vents occupy about 1/10th of the allotted space but that space does not accommodate fog lamps or any other functional use. That said, I am very satisfied with the 2024 GLE 450e.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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2 out of 5 stars

Annoying clunk from rear camera

Jeff Goody, 11/30/2024
2024 Mercedes-Benz GLE-Class GLE 450e 4dr SUV AWD (2.0L 4cyl Turbo gas/electric plug-in hybrid 9A)
9 of 9 people found this review helpful

We liked the car at first, but shortly noticed a clunking noise in the rear at low speeds. We thought it was something the dealership left in the cargo area. Come to find out it’s the camera extending and retracting by itself around 18mph. Turns out the dealer knows about this and MB isn’t doing anything, stating it’s by design, and other BS about it being a safety feature. We are on electric most of the time, and with just a short 10 mile trip around town, it will trigger this thing 20 times: out at a stop light, in after acceleration, out at slow down, etc. once you hear it you cannot unhear it. I sent it back to dealer, and was told they know it’s an issue, but won’t do anything until they hear from MB. I emailed MB and was responded with a canned reply about this being a “safety feature”. I’ve been on several MB forums and this began with the 2024 years and continues with 2025 models. I’ll probably trade it in for a BMW X5. We deserve better for a $70k “luxury” vehicle.

Safety
1 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
1 out of 5 stars
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4 out of 5 stars

GLE 450e just okay

Keith Busch, Seattle WA, 07/14/2024
2024 Mercedes-Benz GLE-Class GLE 450e 4dr SUV AWD (2.0L 4cyl Turbo gas/electric plug-in hybrid 9A)
8 of 8 people found this review helpful

While the car looks great and offers some impressive features like the plug-in hybrid system with good electric range and effective traffic cruise control, there are several areas that seem disappointing. Pros: 1. Aesthetic and Design: The car looks stunning, and I appreciate the overall design. 2. Plug-in Hybrid Efficiency: The ability to get 55 miles per full charge is a significant plus. 3. Traffic Cruise Control: This feature works well and adds to the driving experience. 4. Interior design and room is great for passengers Cons: 1. Seat Ventilation System: It seems like a major letdown compared to your previous GLC 300. It does nothing 2. Engine Noise: Despite the quiet package, the engine noise when it turns on is unexpectedly loud. 3. Performance: The car is underpowered for its weight. 4. Technological Issues: Hand gestures don’t work properly, and the self-parking feature is unreliable. 5. Build Quality: A rattle in the luggage area and other quality concerns make the car feel less premium. 6. Customer Service: The dealership’s response to my concerns about the engine noise was unsatisfactory. 7. Storage: There is NO STORAGE in the car... Nothing... I give it a 3.5 and am strongly looking at other makes and might take the loss to move to a better designed and made vehicle

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
2 out of 5 stars
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2 out of 5 stars

Regretting my decision!!!

East Coast Living , 08/30/2024
2024 Mercedes-Benz GLE-Class GLE 450e 4dr SUV AWD (2.0L 4cyl Turbo gas/electric plug-in hybrid 9A)
6 of 6 people found this review helpful

I so wish I could give it back! I entered into a lease in August 2024 and have slowly come to regret my choice in selecting this vehicle. The issues along with subpar service responses have soured my experience. My car wouldn’t start and had to be towed from my garage to the dealer. Once there, what was thought to be a quick battery issue requiring replacement and same day service has turned into getting a loaner because now the mechanics onboard aren’t sure what’s wrong and the dealer has limited qualified mechanics and they’re not sure when they’ll get to it with the holiday. I just had my A service earlier this month and was told everything was fine. The screen randomly while I’m driving. Also, I learned the hard way that the tires are Runflat. They can’t be patched and must be replaced. So, there was a screw in the rear passenger tire. Went to Firestone and the tire expert explained the Runflat situation, then informed me that the tires were too worn out and needed replacing anyway. I said that’s impossible, I’ve only had it just under a year and it has only 9000 miles. So he brought out someone else who said the same. I went to two other places and they all agreed. I brought it in for a replacement and mentioned what was told to me and it was brushed off. They replaced the tire, gave me the keys. When I started driving away, another tire alert. The rear driver tire had a bolt. They wanted to charge me $530 for another tire. I hadn’t driven five feet and was still under their covered service area. The bolt clearly came from their service area and how come they didn’t see the alert that the tire was at 11psi? I’m so annoyed. To add to it, there aren’t many place around here that aren’t Tesla chargers. So over it! The car is so loud when not in EV!!!

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
2 out of 5 stars
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2 out of 5 stars

Quirky car for $90k

Baxter, 10/12/2024
2024 Mercedes-Benz GLE-Class GLE 450e 4dr SUV AWD (2.0L 4cyl Turbo gas/electric plug-in hybrid 9A)
5 of 6 people found this review helpful

I bought my GLE 450e one year and 25,000 miles ago. This was my first MB vehicle. I spent $2k on the Driver's Assistance package but shut it off early in my relationship with the car. The tech is intended for reducing driving stress by reading speed limit signs and adapting speed on corners. While driving in heavy, fast traffic, the car abruptly dropped from 70 mph to 40 mph after misreading the interstate speed with a frontage road speed limit. This tech proved wholly unreliable and dangerous. When I had a loaner EQS, that same technology caused the car to rapidly accelerate on a city street after misreading a road sign for a speed limit. The "hands-free" technology is not as advertised. I must touch the steering wheel every 45 seconds to keep the alarm from flashing and the car from automatically slowing down. The driver assistance feature is not ready for prime time. Other less serious issues are how the radio volume changes as the car turns left or right. The car dumped all the washier fluid in my garage on multiple occasions, but the MB technicians could never find a reason why. I traded a 2019 Ram Limited with 100K miles that never gave me a day's concern. I regret trading the truck.

Safety
2 out of 5 stars
Technology
2 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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5 out of 5 stars

Perfect familly car!

Nicolae Iatco, 10/25/2023
2024 Mercedes-Benz GLE-Class GLE 450e 4dr SUV AWD (2.0L 4cyl Turbo gas/electric plug-in hybrid 9A)
4 of 6 people found this review helpful

I was comparing X5, Cayene, Q7 with GLE, and Mercedes are by far more confortable and luxurious, the ride are smoth comparing to other car, x5 and cayenne are more sport driving car faster acceleration and handling but who really need sport feom such a car ?? need sport go with M3, Audi somewhere in the middle. 50-55 miles on electric its enough to drive all day around town. Its not the best car but for familly i thing its number 1.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Over the top luxury at a fair price!

Duh, 07/15/2024
2024 Mercedes-Benz GLE-Class GLE 450e 4dr SUV AWD (2.0L 4cyl Turbo gas/electric plug-in hybrid 9A)
1 of 3 people found this review helpful

Options available and superior comfort and quality

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

10X Better

Peter, 09/30/2023
2024 Mercedes-Benz GLE-Class GLE 450e 4dr SUV AWD (2.0L 4cyl Turbo gas/electric plug-in hybrid 9A)
1 of 11 people found this review helpful

Plug-in 450e4 is a great car-Mercedes still has it!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Good Looking & Luxurious with some build issues

Andy, 09/18/2024
2024 Mercedes-Benz GLE-Class GLE 450e 4dr SUV AWD (2.0L 4cyl Turbo gas/electric plug-in hybrid 9A)
0 of 0 people found this review helpful

Overall, Nice car with impressive electric range and fast charging. Faced two isses a. Windshield quality is not good. b. Have noticed rust at the bottom of the car. Have seen other similar models & wondering if it due to some kind of battery discharge.

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4 out of 5 stars

Definitely consider!

MP, 05/24/2025
2024 Mercedes-Benz GLE-Class GLE 450e 4dr SUV AWD (2.0L 4cyl Turbo gas/electric plug-in hybrid 9A)
0 of 0 people found this review helpful

Bought the 2024 450e in twilight blue metallic/macchiato beige interior. 21'wheels, brown walnut trim, DAP, W&C pkg, Winter pkg, Pinnacle trim, pan sunroof, 4 zone climate. The GLE comes with a lot of MBUX tech, takes some getting used to for a first timer. That said, the plug-in is SOOO much smoother and quieter than the gas-only 450 and 350. We've had BMW's for years and needed to replace a larger SUV. Chose between this and the X5. Both were great for different reasons, but the aesthetics drew my wife to the MB. Great ride, super comfortable, no issues after 8 months of ownership. HOWEVER, there is one quirk...the backup camera makes a whirring and clunking noise as if something is rattling around in your trunk. Dealer told us it's a common complaint. It apparently happens because the camera always opens and closes at certain lowspeed mph. The dealer installed the MB sound insulation kit, cautioned me it's not a 100% fix, but it would help. It has, but it's still very noticeable. MB should be more than capable of eliminating this issue. Never had it in any other car we've owned. That said, it's really the only flaw, but it's real and can be annoying.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

Love our Hybrid

John Howell, 06/16/2024
2024 Mercedes-Benz GLE-Class GLE 450e 4dr SUV AWD (2.0L 4cyl Turbo gas/electric plug-in hybrid 9A)
0 of 1 people found this review helpful

Vehicle drives so smooth and easy to operate.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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