2024 Mercedes-Benz GLE-Class Consumer Reviews
Pricing
Annoying clunk from rear camera
We liked the car at first, but shortly noticed a clunking noise in the rear at low speeds. We thought it was something the dealership left in the cargo area. Come to find out it’s the camera extending and retracting by itself around 18mph. Turns out the dealer knows about this and MB isn’t doing anything, stating it’s by design, and other BS about it being a safety feature. We are on electric most of the time, and with just a short 10 mile trip around town, it will trigger this thing 20 times: out at a stop light, in after acceleration, out at slow down, etc. once you hear it you cannot unhear it. I sent it back to dealer, and was told they know it’s an issue, but won’t do anything until they hear from MB. I emailed MB and was responded with a canned reply about this being a “safety feature”. I’ve been on several MB forums and this began with the 2024 years and continues with 2025 models. I’ll probably trade it in for a BMW X5. We deserve better for a $70k “luxury” vehicle.
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Clunk in trunk annoying otherwise good
Beautiful machine otherwise but makes intrusive clunk sound from rear at 15 mph when slowing down or stopping. Thought to be backup camera cover closing or opening. Dealer says “they all do that”
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- AMG GLE 53 4dr SUVMSRP: $69,777In-stock online
- GLE 350 4MATIC 4dr SUVMSRP: $53,998In-stock online
- GLE 450e Plug-In Hybrid 4dr SUVMSRP: $55,796In-stock online
2024 GLE 450 Luxury Features Don't Work
I bought my first Benz SUV and totally disappointed with the reliability. Since the first week of owning the vehicle, I am not able to use the Seat memory positioning either via the key on the door or the personal code via the screen. The alerts for reverse direction does not work. As of yesterday 12/17/24, I was told that it is a known problem as per Mercedes and they do not have a ETA to fix. For the past five months since buying the vehicle, I was not able to use these features and it is frustrating. Don't buy this vehicle. I do not want to give even one start but that is the minimum I can.
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Worst Experience Ever!
I recently purchased a brand-new Mercedes-Benz GLE 350, custom-ordered. Unfortunately, my experience has been far from what I expected from a luxury vehicle. Upon delivery, I immediately noticed loose ends on the left side of the trunk and the right-side wing, which is concerning for a brand-new car. Additionally, when driving on the highway, there’s a noticeable noise from the air, indicating poor insulation or design flaws. The overall quality of the car feels far below the high standards I anticipated from Mercedes-Benz, with materials and craftsmanship that do not align with the brand’s reputation. This has been the worst decision I’ve made, and I regret choosing this vehicle. I expected much more from Mercedes-Benz, and this entire experience has left me deeply disappointed. I also have videos of the issues and would be happy to provide them.
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Regretting my decision!!!
I so wish I could give it back! I entered into a lease in August 2024 and have slowly come to regret my choice in selecting this vehicle. The issues along with subpar service responses have soured my experience. My car wouldn’t start and had to be towed from my garage to the dealer. Once there, what was thought to be a quick battery issue requiring replacement and same day service has turned into getting a loaner because now the mechanics onboard aren’t sure what’s wrong and the dealer has limited qualified mechanics and they’re not sure when they’ll get to it with the holiday. I just had my A service earlier this month and was told everything was fine. The screen randomly while I’m driving. Also, I learned the hard way that the tires are Runflat. They can’t be patched and must be replaced. So, there was a screw in the rear passenger tire. Went to Firestone and the tire expert explained the Runflat situation, then informed me that the tires were too worn out and needed replacing anyway. I said that’s impossible, I’ve only had it just under a year and it has only 9000 miles. So he brought out someone else who said the same. I went to two other places and they all agreed. I brought it in for a replacement and mentioned what was told to me and it was brushed off. They replaced the tire, gave me the keys. When I started driving away, another tire alert. The rear driver tire had a bolt. They wanted to charge me $530 for another tire. I hadn’t driven five feet and was still under their covered service area. The bolt clearly came from their service area and how come they didn’t see the alert that the tire was at 11psi? I’m so annoyed. To add to it, there aren’t many place around here that aren’t Tesla chargers. So over it! The car is so loud when not in EV!!!
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Quiet and Comfortable Ride
Very quiet cabin. The surround sound audio is good but the bass is weak even at +10. Acceleration is slow in e-mode, but that’s not surprising. The paddle shifters are handy if you want to get a bit more power going up a hill. Re. Everything else, it’s a Mercedes and the luxury you expect is precisely what you get.
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Busted
Love the car….but have gotten 2 broken windshields I the first 1500 miles. I have driven cars for 50 years with only one broken windshield. Am wondering if the windshield is not as strong as in past. The chips are low in the windshield and spider out within a day?
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Quirky car for $90k
I bought my GLE 450e one year and 25,000 miles ago. This was my first MB vehicle. I spent $2k on the Driver's Assistance package but shut it off early in my relationship with the car. The tech is intended for reducing driving stress by reading speed limit signs and adapting speed on corners. While driving in heavy, fast traffic, the car abruptly dropped from 70 mph to 40 mph after misreading the interstate speed with a frontage road speed limit. This tech proved wholly unreliable and dangerous. When I had a loaner EQS, that same technology caused the car to rapidly accelerate on a city street after misreading a road sign for a speed limit. The "hands-free" technology is not as advertised. I must touch the steering wheel every 45 seconds to keep the alarm from flashing and the car from automatically slowing down. The driver assistance feature is not ready for prime time. Other less serious issues are how the radio volume changes as the car turns left or right. The car dumped all the washier fluid in my garage on multiple occasions, but the MB technicians could never find a reason why. I traded a 2019 Ram Limited with 100K miles that never gave me a day's concern. I regret trading the truck.
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My Unicorn AMG!
Best experience buying the car and truly the car is more than I ever could have asked for! It is beautiful sleek, unique and very bad-ass! I know, who knew such a car would have the makings of a fast car and a luxury SUV all in one! Yes please and I am in love!
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Impressive safety and comfort features
1. Safety is essential and this vehicle excels. 2. Personalized interior comfort is just a touch away. 3. Well organized and intuitive displays make the new car learning curve a rewarding experience. 4. And don’t farget the dealership staff who are committed to purchaser satisfaction. Plus this SUV is stylish inside and out.