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2025 Mercedes-Benz GLC-Class Consumer Reviews

3.0 out of 5 stars
32 reviews

Pricing

Edmunds suggests you pay
$47,236
Prices based on sales in NJ thru 6/2/25
Final assembly in Germany

We have a limited number of reviews for the 2025 GLC-Class, so we've included reviews for other years of the GLC-Class since its last redesign.

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3 out of 5 stars

2024 GLC 43 | Don't have high hopes

Nick , 07/28/2024
2024 Mercedes-Benz GLC-Class AMG GLC 43 4dr SUV AWD (2.0L 4cyl Turbo gas/electric mild hybrid 9AM)
4 of 5 people found this review helpful

Vehicle has about 1500 miles and already nervous that it will turn into a lemon. Sold our Acura RDX for the GLC 43. The RDX we put 53k miles on and NOT ONE ISSUE. We change the oils, cabin filter, transmission service and one set of tires. We didn't even have to change the brakes in 53k miles! Don't know where to start. I will start by saying once up to speed the vehicle drives great. Vibration noise: when taking my foot off the brake say when the light turns green before hitting the gas I had a vibration noise you can hear in the cabin. Took it back and the salesman and they pulled it in to the shop and took some plastic covers and screwed them back on and the noise went away. Plastic ratting noise: after the car sits for at least two hours upon start up at idle there is a plastic flapping noise coming from the passenger front of the car. After driving the noise goes away but I can't imagine it's normal. The actual engine idles fine but there is a secondary noise. Acceleration: when we first took the car home the car had zero power when starting off and first gear in comfort mode. The dealership must've filled up the car with regular gas (87) The first time I put gas in the car I put 93 and the issue got a little bit better but still the vehicle lacks power when starting off in first gear. the fist few seconds starting out in fist gear it really lacks power and sometimes the transmission feels confused, shakes and bucks especially before the car is up to operation temperature even though the car is never actually cold because I live in South Florida. The lack of power actually gives me anxiety because I feel if I have to step on the gas to get out of a situation (like a car coming faster than expected) it really lacks power the first few seconds. Not sure if this is due to the hybrid system/electric turbos but all of this electrified stuff is new to me and I kind of wish I bought a vehicle without any type of hybrid system. Radio volume issue: The sound of the radio goes up when I speed up and goes down when we slow down. We have been through the vehicle Settings dozens of times in the last month and there is absolutely no way to turn this feature off. I have even called customer service and in their system it is showing several different options how to turn this feature off however this feature is not programmed into the infotainment system. Every time we come to a red light the volume goes down every time we start driving the volume goes up. There is absolutely no way to turn this off Even though customer services system shows there is. Seems like they forgot to program it into the system. I brought the car back to the dealer I bought the car from and the salesman can't even resolve the issue. If there is no software update and there's no feature that means I'm not gonna be able to turn this off ever so I'm stuck with a vehicle that the volume automatically goes up when I speed up and goes down when I slow down. I can't believe I'm saying this but I have a service appointment in a few days. It's amazing I just paid $70,000 for a vehicle and have to bring it in for service. I really hope that they don't charge me to look at the vehicle. Besides the issues I mentioned the card does drive well once it's going. Handles extremely well too I'm just not happy with the things mentioned

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1 out of 5 stars

Time for a change!

Not a happy customer , 03/12/2025
2025 Mercedes-Benz GLC-Class GLC 350e 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo gas/electric plug-in hybrid 9A)
2 of 2 people found this review helpful

My car is 4 months old and in the shop for the second time for the same check engine light. 1st time in the shop for 7 days. Had it back a week and then the check engine light appeared again. This time it remains in the shop and it has been there over 9 days. Time to replace with a reliable vehicle.

Safety
5 out of 5 stars
Technology
1 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2 out of 5 stars

Major software error messages.

Ace, 09/10/2024
2024 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo gas/electric mild hybrid 9A)
3 of 4 people found this review helpful

Was very excited to purchase a 2024 GLC 300 that looks gorgeous inside and out. However, the vehicle kept displaying active stop and active steering error messages. Vehicle returned to dealership three weeks after delivery. Mercedes ordered new steering column, same error messages. Finally, after two months at service department, Mercedes bought vehicle and we swapped for another GLC 300. Within days, same problem. Returned to dealership within two weeks of taking delivery of new GLC 300. Told fix is two months away. Would not recommend at this time.

Safety
5 out of 5 stars
Technology
2 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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1 out of 5 stars

DO NOT BUY

Ripped Off, 09/10/2024
2024 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo gas/electric mild hybrid 9A)
3 of 4 people found this review helpful

There are too many defects/quirks to list here. Needed a new drive unit(major repair) after two weeks of ownership. Car was in shop for 75 percent of the first month of ownership. This is a subpar car with sub par corporate support. Stay away, many other higher quality vehicles available at a lower price.

Safety
3 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
4 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Own it for more than a year, fantastic car !

Frank, 09/03/2024
2024 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo gas/electric mild hybrid 9A)
2 of 3 people found this review helpful

High quality interior, good infotainment, fuel efficient, comfortable ride and high acceleration. I love it ! Owned since July 2023.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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