Used 2018 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 9A) Consumer Reviews
Used GLC-Class for sale
Great car - terrible technology
Steve - SE PA, Glen Mills, PA, 11/05/2017
updated 11/16/2018
Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 9A)
56 of 61 people found this review helpful
UPDATE 2 (Edmunds sent a reminder, so why not): Two tweaks - 1) MB applied an update that enables me to connect my iPhone and play music via the bluetooth connection - that wasn't working before. Clunky, but at least it works; 2) MB of West Chester seems to be getting their act together - my last service experience was much better in terms of scheduling and the time it took to get the work done (just an inspection - nothing wrong with the car). Other than that, reviews below still stand - great car, 2011 technology. UPDATE from original review below: After 9 months of ownership, I can say that this is the most comfortable car I have ever owned. Rides great, seats great on longer drives (we take it to our beach house), lots of storage space (thanks to no spare) - and great mileage. Much more 'elegant' ride that my wife's BMW - but I still have to say that the BMW technology is way better than the MB. I am stunned that in the GLC300 the satnav is so clunky, the bluetooth interface is poor (no Apple Carplay), there are no standard distance sensors for parking - some work to do there. In addition, the BMW comes with service included - and if you live in SE Pennsylvania, from personal experience Otto's BMW is way better than MB of West Chester when it comes to customer care. So while I like the GLC300, when I take the technology and entire ownership experience into account, I would probably go with an X3 if I was buying again today. ORIGINAL REVIEW: I have owned a black 2018 GLC300 for three months now, and it is a great car - comfortable, good performance, lots of nice features, looks classy. Gas mileage is very good - much better than I expected. My only niggle with the ride is that the car can judder on bumps - I have the upgraded wheels, and I have read in other reviews that the larger wheels can be detrimental to the ride - I can attest that those reviews are accurate. Not a huge deal, but noticeable. Another niggle on a car at this price point is that the park distance control sensors are not included on anything but the highest package (I got premium package 1, not 2). Again, not the end of the world, but a bit surprising - I made the mistake of assuming that it was there. However, the reason I would not buy this car again is the horrendous technology and interface system for the radio, nav, and media devices - I feel like I have gone back in time 10 years to before the iPhone. Perhaps that seems like a silly reason not to buy a car, but since all of the cars at this level are so similar (BMW, Merc, Jag, Acura, etc), it becomes a bigger deal. Compared to the others, it is terrible. Voice recognition does not work for the phone, and it is so clunky for nav it is not usable. I will get by using my iPhone - with google maps and siri I don't really need the features on the car, but it's disappointing. So - depends on what your priorities are - car is great, but if you want some technology from this decade, go with a BMW or some other car (my wife drives a Mini, which has the BMW tech, and it's great). Last note for those in SE Pennsylvania - MB West Chester was fine during the purchase process, but I am surprised that there has been no follow up at all - when I compare that to the follow up from Otto's Mini (those guys are great) or other dealers from whom I have bought a car, a bit surprising. I haven't needed to speak to them, but do think that a lack of follow up reflects the management of the dealership (perhaps it was me or this is a one off). All the best in your car search.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Solid car with excellent road manners.
Ralph LaSalle, Galivants Ferry, SC, 03/08/2018
updated 09/24/2024
Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 9A)
47 of 51 people found this review helpful
After months of research and test drives I choose the GLC. Cars I considered were the Volvo XC60 ( mediocre ride and driving experience), Lexus RX350 (expense packages to get the equipment you want and boring to drive), Lexus NX (nothing more than an expense Toyota RAV4), Audi Q5 ( lack of safety equipment unless you spend over $55,000). The GLC has a very good ride, excellent handling, very comfortable and a quality build. I don’t understand why people complain about how hard it is to use the technology. I purchased my GLC with Command and the Premium Driver Assistance packages and find it very logical and easy to use. Just spend a little bit of time reading the owners manual and you will not have any issues. Definately the easiest infotainment systems of the 4 competitors I listed above. Fuel Mileage has averaged over 25 MPG which I find very acceptable. Very happy with my GLC purchase. Now with 19655 miles on the odometer I have had only one warrantee trip to the dealer. Seems a sensor in the gas pedal assemble that is part of the optional Driver Assistance package went bad. The part was back ordered for 5 days but the dealer gave me a brand new loaner while they had the car in the shop. All is well now. We also just took an 800 mile trip in one day (14 hours of driving) and the car remained comfortable the entire trip. The Premium Driver Assistance packages took the stress out of driving in traffic and the Attention Alert even told me when to take a break. Mileage on this trip averaged 29.7 MPG with lots of luggage. Update…after 6 years of ownership and 55000 miles I traded the car in. I never had any issues and and only the only expense beside routine maintenance was a set of tires.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
2018 Mercedes-Benz GLC-Class for sale near you
Showing 3 of 47 listings
- GLC 300 4dr SUVMSRP: $15,99511 mi away
- GLC 300 4dr SUVMSRP: $17,44329 mi away
- GLC 300 4dr SUVMSRP: $19,9907 mi away
See all 47 listings
Problems
John Brown, Honolulu, HI, 06/17/2018
Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 9A)
36 of 41 people found this review helpful
Bought this car five months ago. Tried to start it one morning it was totally dead. Mercedes’s said it was a bad battery they put in a new one and I drove it home. Next morning totally dead again. Mercedes told me I must be leaving the lights on. Now it’s been in the shop for almost a month now and they have no idea what’s wrong. They put in a new computer and when they did that it blew up the fuse box so they ordered a new fuse box and now they said there is something wrong with the power steering. Another crazy thing is that they gave me a loaner glc and there is something wrong with this one too. It makes a very Loud engine noise sounds like one of the fans. Sounds like a space ship taking off.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Love it!
Love it!, Steilacoom, WA, 01/21/2018
Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 9A)
14 of 16 people found this review helpful
Be sure and get Apple Car Play. (I have lots of the bells and whistles, so that upped the final price.) I love having my phone mirrored on the screen. Being able to press one button on steering wheel for voice control on texts, calls, directions, etc. makes driving easier and safer. The car drives like a dream. The engineering of the transmission is amazing! I’ve had the car a week and a half, and it takes some practice knowing how to stylize and personalize the car to my preferences, but I’m getting there. Dealership and the i-button have been patient and helpful. With recent hip replacement surgery, I knew I needed a car that was easy to get in and out of. I suppose any smaller SUV would have done that, but this car has a come hither smile built into it. This car is perfect. It’s got a surprisingly sporty, confident approach in its design. Dang, this is a fun, cool, safe, luxurious car. Love it!
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Never owned better
Mitchell Keil, Huntington Beach, CA, 08/08/2018
Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 9A)
10 of 11 people found this review helpful
I have owned Lexus, Cadillac and several MBZ including a 2016 E350 fully optioned out. This one is also completely optioned out. My only complaint is that as quiet as the interior is, and it is library quiet, the slight wind noise coming from the windshield is annoying at speed. This car/SUV does not come with laminated windows that are acoustically silent and you can't order them. This makes no sense when everything about the SUV screams quality and luxury. Because road noise and all other noises are so well managed, you really notice the wind noise. It's not bad, just intrusive enough that you feel annoyed in a $60,000 car. Other than the poor and I mean really poor gas mileage, this is the best car I have ever owned. I have 2500 miles on the car and in combined city/freeway driving averaging about 31 miles and hour for the last 1500 of those miles, I am getting 22.1 mpg. This includes 850 miles driven at autobahn speed of 78 mph where I averaged 27 mpg. So, I am pretty disappointed in the MPG. MBZ says that I should give it until I hit 4000 miles when the engine is really broken in to see better mpg. We'll see...
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value